How to Delete a Depop Account: A Complete Step-by-Step Guide
Depop has carved out a strong niche as a peer-to-peer fashion marketplace, but there are plenty of reasons someone might want to walk away — decluttering their digital life, switching platforms, or simply stepping back from selling. Whatever your reason, deleting a Depop account isn't as obvious as it might seem, and the process differs depending on how you access it.
What "Deleting" a Depop Account Actually Means
Before jumping into steps, it's worth understanding what deletion does — and doesn't — do.
Deactivating temporarily hides your profile and listings. Your account still exists and can be reactivated later. Deleting permanently removes your account, profile, reviews, and listings. Once confirmed, this action generally cannot be undone.
Depop does not prominently advertise the deletion option inside the app, which is a deliberate design choice common among platforms that want to reduce churn. That's why many users find it harder to locate than expected.
⚠️ Important before you start: Depop's terms require that you resolve any open transactions before deleting. If you have active sales, pending shipments, or unresolved disputes, those need to be completed first. Attempting to delete mid-transaction can create payment and dispute complications.
What to Do Before You Delete
Taking a few minutes to wrap things up protects you from headaches after the account is gone:
- Complete or cancel all active orders — buyers and sellers both need resolution before you leave
- Withdraw any pending earnings from your Depop balance to your connected payment method
- Save any data you want to keep — transaction history, buyer/seller reviews, and conversation records won't be recoverable after deletion
- Remove connected payment methods if you want to fully disconnect financial details before closing
How to Delete Your Depop Account 🗑️
Depop's deletion process is handled through the app, and as of recent versions, it sits inside your account settings — not on the main navigation.
On the Mobile App (iOS or Android)
- Open the Depop app and make sure you're logged in
- Tap your profile icon in the bottom-right corner
- Tap the settings icon (usually a gear or three-line menu) in the top-right
- Scroll down and select "Account" or "Personal Info" depending on your app version
- Look for "Delete Account" or "Close Account" — this may be near the bottom of the section
- Depop may ask you to confirm your password or verify your identity
- You'll typically be shown a summary of what deletion means before a final confirmation screen
- Confirm deletion — the account enters a short processing window before permanent removal
Through a Web Browser
Depop's web interface has historically offered limited account management compared to the app. If you can't locate the deletion option in the app, Depop's support portal (accessible at depop.com) allows you to submit a deletion request directly to their support team. This route takes longer — typically a few business days — but achieves the same outcome.
Why the Process Varies by User
Not every user hits the exact same screens, and there are real reasons for that:
App version matters. Depop updates its interface regularly. The exact label and location of the deletion option shifts between versions, so what you see may look slightly different from guides written a few months ago. Always look in Settings → Account first.
Account standing affects options. Accounts flagged for policy violations, chargebacks, or active disputes may find deletion temporarily blocked until those issues are resolved. Depop won't let you close an account with unresolved financial obligations attached.
Platform (iOS vs Android). While the core steps are the same, the visual layout can differ slightly between operating systems due to platform-specific UI conventions.
Sign-in method. If you registered through Facebook, Google, or Apple login rather than email, your verification step during deletion will reflect that — you may be redirected to confirm through your linked account.
What Happens After You Delete
Once your deletion is confirmed:
- Your profile becomes invisible to other users immediately or within a short processing window
- Your listings are removed from search results
- Reviews you received are deleted along with your profile
- Your username becomes available for others to claim (though timing can vary)
- Depop retains certain data — like transaction records — for legal and financial compliance purposes, even after account deletion. Their privacy policy outlines retention timelines in detail.
The Variables That Shape Your Specific Situation
Whether this process takes two minutes or requires a support ticket depends on factors specific to you:
| Variable | Why It Matters |
|---|---|
| Open transactions | Must be resolved before deletion proceeds |
| Pending balance | Funds need to be withdrawn first |
| App version | UI location of deletion option changes with updates |
| Account flags or disputes | May temporarily block self-serve deletion |
| Sign-in method | Affects identity verification during the process |
| Data retention needs | Determines whether you need to export anything first |
If You Can't Find the Delete Option
This is a genuinely common frustration. If the in-app option isn't visible or isn't working:
- Try updating the app to the latest version first
- Access Depop's Help Center and search "delete account" — they maintain a support article with current steps
- Submit a support request directly, specifying that you want permanent account deletion (not just deactivation)
📋 When contacting support, having your registered email address and the reason for deletion ready speeds up the process.
Your situation — whether you have an active seller history, linked payment methods, or account flags — determines which of these routes is actually available to you and how long it takes.