How to Delete an Uber Account: Everything You Need to Know

Deleting an Uber account isn't as straightforward as tapping an in-app button — Uber requires you to go through a specific process, and there are a few things worth understanding before you do. Whether you're quitting ride-sharing entirely, switching platforms, or simply cleaning up unused accounts, here's exactly how it works and what to expect.

What Happens When You Delete an Uber Account?

Before walking through the steps, it's important to know what deletion actually means in Uber's system.

Deleting your account is permanent. Once the process is complete:

  • Your trip history is removed from your account view
  • Saved addresses, payment methods, and preferences are wiped
  • Your Uber Eats order history linked to the same account is also deleted
  • You will not be able to recover the account or its data

Uber distinguishes between deactivating and deleting. Deactivation is a softer pause — your account exists but can't be used. Full deletion removes it from the system entirely, subject to Uber's data retention policies (more on that below).

How to Delete Your Uber Account: Step-by-Step

Uber does not include a delete option inside the mobile app itself. The process runs through their website or a specific in-app support path.

Method 1: Through the Uber Website

  1. Go to help.uber.com in a browser
  2. Sign in with the account you want to delete
  3. Navigate to "Account and Payment""Account Settings and Security"
  4. Select "I'd like to delete my account"
  5. Follow the on-screen prompts — Uber may ask you to verify your identity
  6. Confirm the deletion request

After submission, Uber typically processes the request within 30 days, though in some regions this can vary based on local data privacy laws.

Method 2: Through the Uber App (Support Route)

  1. Open the Uber app and tap the menu icon (top left)
  2. Go to Help
  3. Search for "delete account"
  4. Select the relevant help article and follow the link to submit a deletion request

This path routes you to the same web-based form, so both methods lead to the same place.

Does Uber Actually Delete Your Data? 🔍

This is where it gets nuanced. Uber, like most major platforms, retains certain data even after account deletion — this is standard practice across the industry and is governed by:

  • Legal obligations — financial records, trip logs, and safety data may be retained for regulatory compliance
  • Fraud prevention — some identifiers are kept to prevent banned users from re-registering
  • Regional privacy law — if you're in the EU (GDPR), California (CCPA), or another jurisdiction with strong data rights, you may have additional rights to request erasure of specific data categories

If full data erasure matters to you, submitting a separate data deletion or data access request under your applicable privacy law (e.g., GDPR right to erasure) may be necessary in addition to the account deletion request.

Things to Do Before You Delete

Rushing the deletion can mean losing access to things you might want. A few steps worth taking first:

  • Download your data — Uber lets you request a copy of your data (trip history, receipts) before closing the account. Find this under Privacy Settings in the app or website.
  • Cancel active Uber One or Uber Pass memberships — Subscriptions don't automatically cancel when you delete your account, and you could still be charged. Cancel these explicitly first.
  • Resolve outstanding balances — Any unpaid fares or credits should be settled or noted. Credits are forfeited on deletion.
  • Unlink connected apps — If you've used Uber to log into other services or connected it to Google/Apple/Facebook, unlink those before deletion.

Uber Eats: Separate or Linked?

This depends on how your account was set up. Uber and Uber Eats share the same account infrastructure — meaning one login covers both services. Deleting your Uber account will also delete your Uber Eats account and order history.

If you only want to stop using ride-sharing but keep Uber Eats (or vice versa), deletion is the wrong move — there's no way to split a combined account post-creation. In that case, simply uninstalling one app and leaving the account intact is the more practical option.

What If You Only Want a Break? ⏸️

Permanent deletion isn't the only option. Depending on why you want out:

GoalBest Approach
Stop being charged for Uber OneCancel subscription only
Take a break from the appUninstall app, keep account
Stop receiving emailsAdjust notification/email settings
Permanently close everythingSubmit full deletion request
Data erasure rightsSubmit a privacy/data request separately

Factors That Affect Your Specific Situation

How straightforward the deletion process feels — and what happens afterward — depends on several variables:

  • Your country or region — data handling, retention timelines, and your rights differ significantly between the US, EU, UK, Australia, and other markets
  • Active subscriptions — Uber One subscribers face an extra cancellation step
  • Outstanding credits or disputes — unresolved account issues can complicate or delay the process
  • Linked services — accounts connected to Google Pay, Apple Pay, or third-party apps require additional cleanup
  • Driver vs. rider accounts 🚗 — if you have an active driver account, the deletion process involves additional steps through Uber's driver support channels, since driver data is subject to different retention requirements

Each of these variables shapes not just how you delete the account, but what data Uber holds afterward and what protections apply to you. Your region's privacy laws, your account history, and whether you have active financial ties to the platform all determine what "deleted" actually means in your case.