How to Delete Your Uber Account Permanently
Deleting an Uber account isn't as straightforward as uninstalling the app. Uber stores your payment methods, ride history, and personal data on its servers — so removing the app from your phone does nothing to your account. If your goal is a clean break, you need to go through a deliberate account deletion process, and there are a few things worth understanding before you start.
What Happens When You Delete Your Uber Account
When you request account deletion, Uber doesn't erase everything immediately. The company retains certain data for a period of time to comply with legal, financial, and regulatory obligations. This includes transaction records tied to completed rides and any outstanding payment information.
What deletion does accomplish:
- Your profile, saved addresses, and preferences are removed
- Your account becomes inaccessible — you can't log back in
- Your email and phone number are eventually released from the account
- You lose access to Uber Eats if you used the same account
This is a permanent action. Unlike deactivation (which is reversible), full deletion cannot be undone. If you want to use Uber again after deleting, you'd need to create a brand-new account.
Before You Delete: A Few Things to Check
Outstanding balance or credits: If you have Uber Cash, promotional credits, or a pending refund, those disappear when the account is deleted. There's no way to transfer or cash out Uber credits.
Active Uber One membership: If you're subscribed to Uber One (formerly Uber Pass), cancel the subscription before deleting. Otherwise you may continue to be billed after the account is gone, depending on how the subscription was set up through your app store or payment method.
Linked Uber Eats or Uber for Business accounts: Deletion of your personal Uber account can affect access to associated services. If you use a business profile or a family account, check what's connected first.
Driver or delivery partner accounts: Rider accounts and driver/courier accounts operate on separate systems. Deleting your rider account does not delete a driver or delivery partner account, and vice versa.
How to Delete Your Uber Account: Step by Step 📱
Uber's account deletion is handled through the app or the web — not through your phone's app settings.
Through the Uber App
- Open the Uber app and tap the menu icon (three horizontal lines) in the top-left corner
- Go to Account, then select Settings
- Scroll down and tap Privacy settings
- Select Delete account
- Follow the on-screen prompts — Uber may ask you to confirm your identity or provide a reason
- Confirm the deletion request
Through the Uber Website
- Go to help.uber.com
- Sign in to your account
- Navigate to Account and Payment → Account Settings and Ratings
- Select I'd like to delete my account
- Follow the prompts to verify your identity and confirm
Uber typically processes deletion requests within 30 days, though some data may be retained longer for legal compliance purposes.
Through a Privacy Request (GDPR / CCPA)
If you're located in the EU, UK, California, or another jurisdiction with formal data privacy laws, you have the right to submit a data deletion request directly through Uber's privacy portal at privacy.uber.com. This route triggers obligations under regulations like GDPR or CCPA and may result in more thorough data removal within defined legal timeframes.
What Varies by User Situation
The deletion process sounds uniform, but several factors affect how it actually plays out for different users.
| Variable | What It Affects |
|---|---|
| Active subscription | Must cancel Uber One separately to stop billing |
| Outstanding disputes or refunds | May delay full account closure |
| Country or region | Data retention rules and timelines differ |
| Driver/courier account | Managed separately from rider account |
| Third-party sign-in (Google/Apple) | Revoking app access on your device is a separate step |
If you signed up for Uber using Sign in with Apple or Google, deleting your Uber account doesn't automatically revoke that connection. You'd need to remove Uber from your connected apps within your Apple ID or Google account settings as a separate step.
After the Deletion Request Is Submitted
Once you've confirmed the deletion, you should receive an email from Uber acknowledging the request. During the processing period (typically up to 30 days), your account may be deactivated — meaning you won't be able to log in or book rides — but the data isn't necessarily gone yet.
If you attempt to create a new Uber account with the same phone number or email during this window, you may encounter errors until the original account is fully purged from their system. 🗑️
The Variable That Matters Most
Whether this process takes five minutes or requires extra steps depends almost entirely on what's attached to your account — active subscriptions, pending balances, linked services, how you originally signed up, and where you're located all shift the experience.
Someone with a plain rider account and no active subscription can typically complete deletion in a few taps. Someone with an Uber One membership, Uber Cash balance, a linked Eats account, and a driver profile on the same email is looking at several separate actions before anything is cleanly resolved.
Understanding which of those layers applies to your account is the part that determines how straightforward — or involved — your deletion process actually turns out to be. 🔍