How to Change Your Email Address on Amazon
Updating the email address linked to your Amazon account is a straightforward process — but a few important details can trip people up depending on how they're accessing Amazon and what else is connected to that email. Here's exactly how it works and what to consider before you make the change.
Why You Might Need to Change Your Amazon Email
Your Amazon account email does a lot of heavy lifting. It's your login credential, the address where order confirmations and shipping updates land, and the contact point Amazon uses for account security alerts. People change it for plenty of reasons: switching to a new primary email provider, leaving an old work or school address behind, consolidating inboxes, or simply improving account security by moving to a more protected email.
Whatever your reason, the change happens at the account level — meaning it affects everything tied to your Amazon account, including Prime membership, Kindle library, Alexa devices, and any Amazon Business or Household connections.
How to Change Your Email on Amazon (Desktop)
The most reliable way to make this change is through a desktop or laptop browser.
- Go to Amazon.com and sign in to your account
- Hover over "Account & Lists" in the top-right corner and select "Account"
- Under the "Login & security" section, click "Edit" next to your current email address
- Amazon will ask you to re-enter your password (and possibly complete a two-step verification challenge) before showing the edit field
- Type in your new email address, confirm it, then save the change
Amazon typically sends a confirmation to your old email address notifying you of the update. This is a security measure — if you didn't initiate the change, you'd want to know immediately.
How to Change Your Email on the Amazon Mobile App 📱
The process is similar on the Amazon app for iOS and Android, though the navigation differs slightly by platform and app version.
- Tap the menu icon (three lines or "Account" tab at the bottom)
- Navigate to "Your Account"
- Tap "Login & security"
- Select your current email address to edit it
- Enter your password when prompted, input the new email, and confirm
Some users find that the mobile app redirects them to a browser window to complete this step — that's normal. Amazon handles security-sensitive changes like email and password updates in a controlled environment regardless of which device you started from.
What Happens After You Change Your Email
A few things update automatically, and a few things need your attention:
| What Updates Automatically | What You May Need to Update Manually |
|---|---|
| Amazon login credentials | Saved email in your browser or password manager |
| Order confirmation delivery address | Any third-party apps using Amazon login (via Login with Amazon) |
| Amazon marketing and account emails | Email filters or labels in your inbox |
| Two-step verification contact point (if email-based) | Amazon notifications set up on Alexa or Echo devices |
One area worth checking: if you use "Login with Amazon" on third-party apps or services, those connections use your Amazon account broadly — but the email some of those services have on file may be outdated. Check each service individually.
Common Issues When Changing Your Amazon Email
Email already in use: Amazon won't let you assign an email address that's already associated with another Amazon account. If you've ever used that new address to make a purchase or create a separate account, you'll need to resolve that conflict first — either by closing the other account or choosing a different email address.
Two-step verification delays: If your account uses two-step verification (and it should), you may need to verify your identity via a code sent to your existing phone number or authenticator app before the change goes through. Make sure you have access to that secondary factor before starting.
Old email no longer accessible: If you've already lost access to your previous email address, Amazon's process gets more complicated. You may need to go through the "Need help?" link on the sign-in page and verify your identity through alternate means — often involving the last four digits of a payment method on file or a connected phone number.
The Variables That Affect Your Specific Situation 🔐
Changing an Amazon email sounds like a one-size-fits-all task, but several factors shape what the experience looks like for any individual user:
- Account age and complexity: Accounts with many connected services (Household sharing, Amazon Business, multiple devices) have more touchpoints to review after the change
- Two-step verification setup: The method you use (SMS, authenticator app, or email-based codes) affects whether the transition is seamless or requires additional steps
- Login with Amazon connections: Power users who've authenticated third-party apps through Amazon will have more post-change cleanup to do
- Whether the new email is already in Amazon's system: A clean, unused email address makes the process instant; one that's been used before creates a resolution step
- Device and app version: Older versions of the Amazon app may handle the security flow differently than the latest release
A user who created their Amazon account years ago, has it linked to a family sharing plan, uses Login with Amazon across several apps, and relies on email-based two-step verification is working through a meaningfully different process than someone with a newer, simpler account setup.
How straightforward this change turns out to be — and how much cleanup follows — really comes down to what your account is connected to and how it's currently secured.