How to Delete Your Brigit Account: A Complete Step-by-Step Guide
Brigit is a financial app offering cash advances, budgeting tools, and credit-building features. Whether you've paid off your advances, found a different service, or simply want to clean up your financial app footprint, deleting your Brigit account is a reasonable step — but the process isn't as straightforward as tapping a single button.
Here's what you actually need to know before you start.
What Happens When You Delete a Brigit Account
Before closing your account, it's worth understanding what deletion actually means in practice.
Canceling your subscription and deleting your account are two separate actions. Many users cancel their Brigit Plus or Connect membership (stopping recurring charges) but still have an active account on file. Full account deletion removes your profile, personal data, and app access entirely.
Key things to be aware of:
- Any outstanding cash advance balance must be repaid before deletion is processed
- Credit builder plan activity, if active, will be affected — check your status before proceeding
- Brigit may retain certain data for legal and compliance purposes even after deletion, per their privacy policy
- Deletion is generally not reversible — you'd need to create a new account if you return
Step 1: Resolve Outstanding Balances
Brigit will not close an account that carries an unpaid cash advance. Log into the app and check your Repayment or Cash Advance section. If you have a balance due, either wait for the scheduled repayment to process or make a manual payment.
Similarly, if you're enrolled in the Credit Builder feature, review whether closing your account mid-plan affects your payment history or any security deposit you may have placed.
Step 2: Cancel Your Brigit Subscription First 🔄
Deleting the app from your phone does not cancel your subscription or close your account. You need to cancel the membership explicitly.
To cancel within the Brigit app:
- Open the Brigit app and log in
- Tap the profile icon or navigate to Settings
- Select Membership or Subscription
- Choose Cancel Membership and follow the prompts
If you subscribed through the Apple App Store: Go to iPhone Settings → Your Name → Subscriptions → Brigit → Cancel Subscription
If you subscribed through Google Play: Go to Google Play → Profile → Payments & Subscriptions → Subscriptions → Brigit → Cancel
Make sure cancellation is confirmed. You should receive an email receipt.
Step 3: Request Account Deletion
Brigit does not currently offer a self-serve "Delete Account" button inside the app for all users. Account deletion typically requires contacting their support team directly.
Option A — In-App Support:
- Open the app and go to Settings or Help
- Select Contact Us or Chat with Us
- Submit a request specifically asking for permanent account deletion
- Reference your registered email address and state that all balances are resolved
Option B — Email Support: Send a deletion request to Brigit's support email (listed in their official Help Center). Include:
- Your full name
- Email address associated with the account
- A clear statement requesting permanent account closure and data deletion
Option C — Through Privacy Rights Request: Under regulations like CCPA (California Consumer Privacy Act), U.S. residents have the right to request deletion of personal data. Brigit's privacy policy outlines how to submit a formal Data Deletion Request, which is a separate and more comprehensive pathway than standard account closure.
What to Expect After Submitting a Deletion Request 📋
Response times vary. Support teams typically acknowledge requests within a few business days, though full processing can take longer depending on account status and data review requirements.
You may be asked to verify your identity before the deletion proceeds. This is standard practice for financial apps handling sensitive data.
Once confirmed:
- App access will be revoked
- Stored bank connection data (via Plaid or similar) should be disconnected
- Recurring charges will stop if not already canceled
Variables That Affect Your Deletion Experience
Not every Brigit user goes through the exact same process. Several factors shape how straightforward — or complicated — account closure will be:
| Variable | How It Affects the Process |
|---|---|
| Outstanding advance balance | Must be cleared before deletion can proceed |
| Active Credit Builder plan | May require plan completion or early exit review |
| Subscription billing cycle | Timing affects whether you receive a partial refund |
| State of residence | Privacy laws (CCPA, etc.) may give you additional deletion rights |
| How you signed up | App store subscribers may need to cancel billing separately from app-side deletion |
| Linked bank account status | Third-party data connections may need independent revocation |
Don't Forget Your Linked Bank Data 🔗
Brigit connects to your bank account through a service like Plaid. Even after your Brigit account is closed, that bank connection may persist on Plaid's end. To fully remove it, visit Plaid's Portal and disconnect any Brigit-linked accounts manually.
This is a commonly overlooked step that applies to many fintech apps — not just Brigit.
The Part Only You Can Answer
How cleanly this process goes depends on specifics that are unique to your account: your balance status, how your subscription was set up, which state you're in, and whether any active financial products (like Credit Builder) are still running. Some users complete deletion in a single support chat. Others need to resolve product entanglements first.
The steps above cover the full landscape — but which ones apply, and in what order, comes down to exactly what's active on your account right now.