How to Delete Your Her Account: A Complete Guide
Her is one of the most widely used dating and social apps designed for LGBTQ+ women, nonbinary, and queer people. Whether you're taking a break from dating, switching platforms, or simply moving on, deleting your account is a reasonable next step — but the process isn't always obvious, and there's an important distinction between deactivating and permanently deleting that's worth understanding before you tap anything.
Deactivation vs. Deletion: What's the Difference?
Before walking through the steps, it helps to know what each option actually does.
| Action | What Happens | Data Retained? | Reversible? |
|---|---|---|---|
| Deactivate | Profile hidden from other users | Yes | Yes |
| Delete | Profile and data removed | Mostly no | No (or very limited) |
Deactivating your Her account makes your profile invisible — other users won't see you, and you won't appear in searches. Your data, matches, and messages are preserved on Her's servers. If you log back in, everything is restored. This is useful if you want a temporary break without losing your history.
Deleting your account is permanent. Her will remove your profile, photos, and associated data, though some information may be retained for legal or operational reasons as outlined in their privacy policy. Once deleted, your matches and conversations are gone — there's no undo.
How to Delete Your Her Account on iOS or Android 📱
Her doesn't currently offer an easy account deletion button on its main settings screen, which is a common source of confusion. Here's the standard process:
Step 1: Open the Her App
Log in and navigate to your profile tab (usually the icon in the bottom navigation bar that represents you).
Step 2: Access Settings
Tap the settings icon — typically a gear or three-line (hamburger) menu in the top corner of your profile page.
Step 3: Scroll to Account Options
Look for a section labeled Account, Privacy, or Support. Her has reorganized its settings interface across versions, so the exact label may vary depending on your app version.
Step 4: Select "Delete Account"
Within the account section, you should find a Delete Account or Close Account option. Her may ask you to confirm the reason for leaving — this is optional feedback and doesn't affect the deletion process.
Step 5: Confirm the Deletion
You'll typically be prompted to confirm your choice. Some versions of the app require you to enter your password or verify via email before the deletion is finalized.
What Happens to Your Data After Deletion?
Her, like most apps, retains certain data after account deletion. This typically includes:
- Transaction records if you've subscribed to Her Premium
- Reports or moderation data if any safety or abuse reports were filed
- Anonymized usage data used for platform analytics
The exact retention period and data categories are defined in Her's Privacy Policy, which is worth reviewing if data privacy is a concern for you. Under regulations like GDPR (for EU users) or CCPA (for California users), you may have additional rights to request full data erasure or a data export before deleting.
Canceling Her Premium Before Deleting ⚠️
This is where many users run into trouble: deleting your Her account does not automatically cancel your subscription if you subscribed through the Apple App Store or Google Play Store.
Subscriptions purchased through those platforms are managed by Apple or Google — not by Her directly. If you delete the app without canceling the subscription first, you may continue to be billed.
To cancel Her Premium on iOS: Go to Settings → [Your Name] → Subscriptions and cancel Her from there.
To cancel Her Premium on Android: Open the Google Play Store → Subscriptions and cancel Her from the list.
If you subscribed directly through Her's website, you'll need to cancel through your account settings or contact Her's support team before deleting.
Deleting via the Website
Some users prefer to manage account deletion through a browser rather than the app. Her's web version (accessible at her.app or through a mobile browser) may offer account settings with similar deletion options. If the in-app path isn't working, the Help/Support section of their website is the reliable fallback — Her's support team can manually process deletion requests when the in-app option isn't functioning as expected.
Factors That Affect the Process 🔍
Not everyone's experience will be identical. A few variables that shape how this plays out:
- App version: Her updates its interface regularly. The exact menu path may differ between the current App Store version and slightly older builds.
- Subscription status: Active subscribers need to cancel separately through Apple or Google before deletion makes financial sense.
- Account type: Free accounts delete more cleanly; premium subscribers have an additional billing layer to untangle.
- Region: Users in GDPR or CCPA jurisdictions have additional data rights that may require a separate formal request to fully exercise.
- How you registered: Email/password accounts and accounts linked through Apple ID or social login may have slightly different offboarding flows.
How straightforward this process turns out to be depends largely on which of those variables apply to your specific account setup.