How to Delete Your Minimax Account: A Complete Guide

Minimax is an AI-powered creative platform used for generating video, music, and other multimedia content. Whether you're stepping away from AI tools, managing your digital footprint, or simply done with the service, deleting your Minimax account is a reasonable step — but the process isn't always as obvious as it should be. Here's what you need to know before you start.

What Happens When You Delete a Minimax Account

Before taking action, it's worth understanding what account deletion actually means on a platform like Minimax.

Account deletion is typically permanent. Once the process is complete, you lose access to:

• Your account credentials and login
• Any saved projects, generated content, or creative history stored on the platform
• Credits, tokens, or subscription benefits tied to that account
• Linked third-party app connections (Google, Apple, etc.)

Some platforms distinguish between deactivation (temporary suspension) and full deletion (permanent data removal). Minimax, like most AI service platforms, generally treats account deletion as irreversible, so it's important to export or download any content you want to keep before proceeding.

How to Delete Your Minimax Account 🗑️

Minimax offers several products under its umbrella — including Hailuo AI (video generation) and the core Minimax API platform — and the deletion path can vary slightly depending on which product or app you registered through.

Option 1: Delete Through the App (Mobile)

If you signed up and primarily use Minimax through its mobile app:

1. Open the Minimax or Hailuo AI app on your device
2. Navigate to your Profile or Account Settings
3. Scroll to find Account Management or Privacy Settings
4. Look for a Delete Account or Deactivate Account option
5. Follow the on-screen prompts — you may be asked to confirm your password or verify your identity
6. Confirm the deletion request

On some versions of the app, the delete option is nested under Security or Privacy, not immediately visible at the top level of settings.

Option 2: Delete Through the Web Platform

If you access Minimax through a browser:

1. Log in to your account at the relevant Minimax web portal
2. Go to Account Settings (usually accessible via your profile icon or avatar)
3. Locate the Account or Privacy section
4. Select Delete Account
5. Complete any verification steps required
6. Submit your deletion request

Some platforms require a cooling-off period — typically 7 to 30 days — during which the account is queued for deletion but not yet permanently removed. Logging back in during this window may cancel the deletion.

Option 3: Submit a Deletion Request via Support

If you can't locate a self-service delete option — which does happen on AI platforms that update their UI frequently — you can contact Minimax support directly:

• Use the in-app help or feedback feature
• Email their support team through the contact information listed in their official privacy policy or Help Center
• Reference your registered email address and request permanent account and data deletion

Submitting a deletion request via support is also the most reliable path if you're exercising rights under GDPR (in the EU), CCPA (in California), or similar data privacy regulations. Under these frameworks, platforms are legally obligated to process deletion requests within a defined timeframe — typically 30 days.

Before You Delete: Key Things to Check

Download your data. If Minimax offers a data export feature, use it first. This gives you a local copy of any generated content, account history, or associated files.

Cancel active subscriptions first. Deleting your account does not automatically cancel a paid subscription in all cases. If you're on a paid plan billed through the App Store or Google Play, you may need to cancel the subscription separately through your device's subscription management settings. Failing to do this can result in continued charges even after the account is gone.

Check linked services. If you connected Minimax to third-party tools or granted API access to other applications, revoke those permissions before deletion to ensure clean disconnection.

Understand refund policies. Unused credits or prepaid subscription time are generally non-refundable upon account deletion — review the platform's terms before proceeding if this applies to you.

Why the Process Varies Between Users 🔍

Several factors affect how straightforward the deletion process is:

Users who signed up through a third-party login (Google or Apple) may find that deleting the Minimax account doesn't automatically revoke that app's access — that needs to be handled in Google or Apple's own security settings.

Data Retention After Deletion

Even after an account is deleted, platforms typically retain certain data for a defined period — often for legal compliance, fraud prevention, or billing record purposes. Minimax's privacy policy outlines the specific retention periods for different data categories. If you have concerns about what's retained and for how long, a formal deletion request citing applicable privacy law will usually prompt a more detailed response from their support team.

Your own situation — which product you used, how you signed up, whether you have an active subscription, and where you're located — determines which of these paths is the right one to follow.