How to Change Your Password on Amazon Prime (Step-by-Step)

Changing your Amazon Prime password is something millions of users need to do — whether after a security alert, a forgotten password, or simply as part of routine account hygiene. Because Amazon Prime is tied directly to your Amazon account, changing your password in one place updates access across all Amazon services, including Prime Video, Prime Music, and your shopping account.

Here's exactly how it works, what affects the process, and what to keep in mind depending on your setup.

What You're Actually Changing 🔑

Amazon Prime doesn't have a separate password from your main Amazon account. Your single Amazon login — email address and password — controls everything: Prime membership, order history, saved payment methods, and streaming access.

This means you only need to change your password in one place, and the update propagates across every device and app where you're signed in.

How to Change Your Amazon Password on a Desktop or Laptop

The most reliable way to change your password is through a web browser on a desktop or laptop.

  1. Go to amazon.com and sign in with your current credentials.
  2. Hover over "Account & Lists" in the top-right corner, then click "Account".
  3. Under the "Login & security" section, click "Login & security".
  4. You may be prompted to re-enter your password or verify your identity — this is standard security behavior.
  5. Next to "Password," click "Edit."
  6. Enter your current password, then type your new password twice to confirm.
  7. Click "Save changes."

Your password is now updated. Amazon will typically send a confirmation email to your registered address.

How to Change Your Amazon Password on Mobile

The process on a smartphone or tablet is nearly identical, but the navigation differs slightly depending on whether you're using a browser or the Amazon app.

Via the Amazon app (iOS or Android):

  1. Open the app and tap the person icon or "Account" tab at the bottom.
  2. Tap "Login & security" — you may need to scroll down.
  3. Authenticate again if prompted.
  4. Tap "Edit" next to Password.
  5. Enter your current and new password, then save.

Via a mobile browser:

The steps mirror the desktop process. Request the desktop site in your browser settings if the mobile layout is hiding the Login & security section.

What Happens After You Change Your Password

Once your password is changed, Amazon will sign you out of most active sessions on other devices. This is a deliberate security feature — it prevents anyone who had your old credentials from staying logged in.

Devices that may require you to sign back in:

  • Smart TVs (Samsung, LG, Vizio, etc.)
  • Amazon Fire TV Stick or Fire Tablet
  • Roku, Apple TV, or Chromecast with Amazon apps installed
  • Game consoles (PlayStation, Xbox)
  • Third-party apps connected to your Amazon account

Keep this in mind if you share a Prime Video profile with family members or have the app installed on multiple devices — everyone will need to re-authenticate with the new password.

Forgot Your Password? Use the Reset Flow Instead

If you can't remember your current password, the "Forgot your password?" link on the sign-in page initiates a different process:

  1. Click or tap "Forgot your password?" on the Amazon sign-in screen.
  2. Enter the email address or phone number associated with your account.
  3. Amazon sends a one-time verification code via email or SMS.
  4. Enter the code, then set a new password.

The reset flow bypasses the need to know your old password, which is useful if you've been locked out. Delivery of the verification code is typically near-instant, but delays can occur depending on your email provider or mobile carrier.

Factors That Affect the Process

Not all password changes go smoothly for every user. A few variables worth knowing:

FactorHow It Affects the Process
Two-step verification enabledYou'll need to complete an extra authentication step before editing your password
Account regionAmazon's interface varies slightly between country storefronts (amazon.co.uk, amazon.de, etc.)
Single Sign-On (SSO) via Google/AppleIf you created your Amazon account using a social login, your password may be managed externally
Business or household accountsAmazon Household members have separate logins — changing one doesn't change the other
Password manager conflictsSome auto-fill tools can interfere with the confirmation step; disabling temporarily may help

Password Strength and Security Considerations 🔒

Amazon requires passwords to be at least 6 characters, but that's a floor, not a recommendation. Standard security guidance points toward:

  • 12+ characters as a general minimum for accounts tied to payment information
  • A mix of uppercase, lowercase, numbers, and symbols
  • Avoiding reuse across other accounts, particularly if Amazon stores saved payment methods

If your reason for changing the password is a suspected breach or unauthorized access, also review your Login & security page for unrecognized devices or sign-in activity, and consider enabling two-step verification if it isn't already active.

When the Change Doesn't Seem to Take Effect

Occasionally users report that after changing their password, certain devices still accept the old one temporarily. This can happen due to cached sessions or token-based authentication that hasn't expired yet. It typically resolves within minutes to a few hours without any additional action.

If a device continues to accept old credentials after that window, signing out manually from that device and signing back in with the new password is the reliable fix.


How smoothly all of this goes in practice depends on your specific account configuration — whether two-step verification is on, how many devices are in your ecosystem, and whether you're managing a shared household account or a solo setup. The steps above cover the standard path, but your own account structure is what determines which complications, if any, you might run into.