How to Delete a Passkey on Amazon

Amazon's passkey feature offers a faster, more secure way to sign in — but there are valid reasons to remove one. Whether you're switching devices, troubleshooting login issues, or simply prefer a different authentication method, deleting a passkey from your Amazon account is straightforward once you know where to look.

What Is an Amazon Passkey?

A passkey is a modern authentication credential that replaces your password with device-based verification — think Face ID, fingerprint scan, or a PIN tied to your phone or computer. When you set one up on Amazon, it stores a cryptographic key on your device and links it to your account.

Unlike a password, a passkey lives on a specific device. That means if you set up a passkey on your iPhone, it only works from that iPhone (or synced devices through iCloud Keychain). The practical result: you can have multiple passkeys associated with your Amazon account — one per device — and you can delete any of them individually.

Why You Might Want to Remove a Passkey

Common reasons include:

• You sold, lost, or replaced the device the passkey was tied to
• You're experiencing sign-in errors related to passkey authentication
• You want to consolidate how you log in and remove outdated credentials
• You set up a passkey accidentally or no longer want biometric login on a shared device

Deleting a passkey from Amazon does not delete your Amazon account or affect your password. You'll still be able to sign in using your email and password after removal.

How to Delete a Passkey on Amazon 🔐

The process runs through Amazon's account security settings and can be done from a browser on desktop or mobile.

Step 1: Sign In to Your Amazon Account

Go to amazon.com and log in. You'll need to be authenticated before accessing security settings.

Step 2: Navigate to Login & Security

• Hover over "Account & Lists" in the top navigation (desktop), then click "Account"
• Select "Login & security" from the account overview page
• You may be prompted to re-enter your password or verify your identity before changes are allowed

Step 3: Find the Passkeys Section

Once inside Login & security, scroll to the "Passkeys" section. Amazon lists each passkey you've registered, typically showing the device name or platform it was created on (e.g., "iPhone," "Chrome on Windows," or a synced credential manager name).

Step 4: Delete the Passkey

Next to the passkey you want to remove, select "Delete" or "Remove." Amazon will ask you to confirm the action. Once confirmed, that passkey credential is removed from your account — the device can no longer use it to sign in.

If the passkey was stored in a password manager (like iCloud Keychain, Google Password Manager, or a third-party app like 1Password), you may also want to delete it from that manager separately. Amazon removing it from its end doesn't automatically clear it from your local credential storage, and vice versa.

What Happens After You Delete a Passkey

Once a passkey is removed from Amazon's side:

• That device or credential can no longer use passkey-based login for your account
• You'll fall back to password-based login from that device unless you create a new passkey
• Other passkeys on different devices remain active and unaffected
• Your account password and any two-step verification settings are unchanged

Variables That Affect Your Experience

The process above is consistent, but a few factors can change how it plays out:

A Note on Passkey Management Across Platforms 🛠️

The experience isn't identical across operating systems. On iOS/macOS, passkeys are often synced through iCloud Keychain, meaning a passkey created on your iPhone may also be accessible on your Mac. Deleting it from Amazon removes the account link, but the orphaned credential may still sit in Keychain until manually cleared.

On Android, passkeys are typically managed through Google Password Manager, which has its own interface under your Google account settings. On Windows, passkeys may be stored in Windows Hello or a browser-native credential store like Chrome's password manager.

The core deletion step — going through Amazon's Login & security settings — works the same regardless. It's the cleanup on the device side that varies.

Understanding Your Own Setup

Whether you need to delete one passkey or several depends on how many devices you've used to sign into Amazon and which credential managers you've granted access. Someone who signs in on a single phone has a simpler picture than someone who's logged in across a laptop, tablet, phone, and work computer — each potentially holding its own passkey entry.

Knowing which devices you've registered, and where those credentials are stored, is the part that's specific to your situation.