How to Cancel a Crunchyroll Membership
Crunchyroll offers anime streaming through several subscription tiers, and canceling works differently depending on how and where you originally signed up. Before walking through the steps, that distinction matters more than most people realize — the platform you used to subscribe determines exactly where your cancellation happens.
Why the Sign-Up Method Changes Everything
Crunchyroll memberships can be purchased through multiple channels:
- Crunchyroll's website directly
- Apple App Store (iOS/iPadOS)
- Google Play Store (Android)
- PlayStation Store
- Roku
- Amazon (through Prime Video Channels)
If you subscribed through a third-party platform, you cannot cancel through Crunchyroll's website. The billing relationship belongs to whichever storefront processed your payment. Trying to cancel in the wrong place is one of the most common reasons people think they've canceled but keep getting charged.
To confirm where your subscription originated, check your email inbox for the original sign-up confirmation, or look at which account gets the recurring charge on your bank or card statement.
How to Cancel Directly Through Crunchyroll's Website
If you signed up on Crunchyroll.com and pay them directly:
- Log into your account at crunchyroll.com
- Click your profile icon in the top-right corner
- Select Settings from the dropdown
- Navigate to Membership
- Click Cancel Membership
- Follow the confirmation prompts
Crunchyroll will typically ask why you're canceling and may offer a pause option or a discount to retain you — these are optional and you can skip past them. Once confirmed, your membership remains active until the end of the current billing period. You won't receive a prorated refund for unused days under standard cancellation.
How to Cancel Through Apple (iOS/iPadOS) 🍎
If you subscribed via the App Store:
- Open Settings on your iPhone or iPad
- Tap your Apple ID at the top
- Select Subscriptions
- Find Crunchyroll in the list
- Tap Cancel Subscription
Alternatively, you can manage this through the App Store app under your account settings. The subscription will remain active until the billing cycle ends.
How to Cancel Through Google Play (Android)
- Open the Google Play Store
- Tap your profile icon
- Go to Payments & subscriptions → Subscriptions
- Select Crunchyroll
- Tap Cancel subscription and follow the prompts
How to Cancel Through PlayStation
- Go to Settings on your PlayStation console
- Navigate to Account Management → Account Information → PlayStation Subscriptions
- Find the Crunchyroll subscription and select Cancel
Alternatively, manage this through PlayStation's website under your account's subscription management section.
How to Cancel Through Roku
- Go to the Roku home screen
- Highlight the Crunchyroll channel (don't open it)
- Press the * (asterisk) button on your remote
- Select Manage subscription
- Choose Cancel subscription
How to Cancel Through Amazon Prime Video Channels
- Visit amazon.com and go to Account & Lists
- Select Memberships & Subscriptions
- Find Crunchyroll under your channels
- Click Cancel channel
What Happens After You Cancel
Regardless of which platform you used, a few things are consistent:
| After Cancellation | What to Expect |
|---|---|
| Access to content | Continues until the billing period ends |
| Prorated refunds | Generally not offered for partial months |
| Account deletion | Canceling membership ≠ deleting your account |
| Watchlist/history | Usually preserved if you resubscribe later |
| Free tier access | Crunchyroll offers ad-supported free content |
Canceling the membership does not delete your Crunchyroll account. Your watch history, queue, and preferences typically remain intact. If you want full account deletion, that's a separate process handled through Crunchyroll's privacy or account settings.
Pausing Instead of Canceling
Crunchyroll offers a membership pause option for direct subscribers, allowing you to suspend billing for a set period without fully canceling. This can be useful if you're between anime seasons or taking a short break. The pause option typically surfaces during the cancellation flow on their website — though availability can vary by region and plan type.
Third-party platform subscribers generally don't have access to this pause feature through Crunchyroll directly, since billing is managed externally.
Common Issues and What Causes Them 🔍
Still getting charged after canceling: Almost always means the cancellation happened in the wrong place — confirm the charge source matches where you canceled.
Can't find the subscription in your platform's settings: The subscription may be under a different account (e.g., a secondary Apple ID or Google account) than the one you're currently using.
Refund requests: These are handled case-by-case. Direct subscribers can contact Crunchyroll support; third-party subscribers need to contact Apple, Google, or whichever platform billed them — Crunchyroll cannot issue refunds for charges they didn't process.
How straightforward the cancellation is depends heavily on which device ecosystem you're in, whether you have easy access to that platform's subscription management tools, and how your account credentials are organized across services. Each of those factors shapes what the actual process looks like for your specific setup.