How to Cancel Amazon Prime Video: A Complete Guide
Amazon Prime Video cancellation isn't always straightforward — and that's partly by design. Whether you're canceling a standalone Prime Video subscription, your full Amazon Prime membership, or a third-party channel you added through Prime Video, the steps differ significantly. Getting this wrong means you might cancel the wrong thing, lose access earlier than expected, or keep getting charged without realizing it.
Here's how it actually works.
Understanding What You're Actually Canceling
Before you cancel anything, it helps to know what kind of subscription you have. This is where most people run into confusion.
Amazon Prime vs. Prime Video Standalone
Amazon Prime is a bundled membership that includes Prime Video, free shipping, Prime Music, Prime Reading, and more. If you subscribed to Amazon Prime, canceling "Prime Video" means canceling the full Prime membership — there's no way to remove just the video component from a standard Prime plan.
Prime Video Standalone is a separate, cheaper subscription available in some regions for users who want streaming access without the full Prime bundle. This can be canceled independently.
Prime Video Channels are add-on subscriptions (like Paramount+, Starz, or MGM+) purchased through Amazon's channel store. These are billed separately and canceled separately from your main subscription.
Knowing which of these applies to your account determines exactly where you need to go to cancel.
How to Cancel Amazon Prime (Which Includes Prime Video)
On a Web Browser
- Go to amazon.com and sign in to your account
- Hover over "Account & Lists" in the top-right corner
- Select "Account"
- Click "Prime" or navigate to "Manage Prime Membership"
- Select "End Membership"
- Amazon will present several screens designed to encourage you to stay — including options to pause your membership or switch to monthly billing
- Confirm cancellation when prompted
Amazon will show you exactly when your current paid period ends. You retain Prime benefits until that date.
On Mobile (Amazon App)
The mobile app on iOS and Android technically supports account management, but Amazon does not allow full Prime cancellation through the app in most cases. You'll be redirected to a browser. The cleanest path is always the desktop website.
On iPhone or iPad (Important Exception) 🔔
If you originally subscribed to Amazon Prime through the Apple App Store, Apple handles the billing — not Amazon. In that case, you must cancel through:
- Settings → Your Name → Subscriptions → Amazon Prime → Cancel Subscription
Trying to cancel through Amazon's website won't work if Apple is the billing party. The same logic applies to Google Play subscriptions.
How to Cancel a Prime Video Standalone Subscription
If you have the standalone Prime Video plan (not full Prime), the cancellation path is similar:
- Sign in at primevideo.com
- Go to Account & Settings (usually found under your profile icon)
- Select "Prime Video Channels" or "Manage Subscription"
- Locate your Prime Video subscription and select "Cancel"
This option isn't available in all regions, so the exact menu layout may vary depending on your country.
How to Cancel Prime Video Channels (Add-Ons)
Prime Video Channels — like Showtime, Discovery+, or AMC+ — are managed separately from your main subscription.
- Go to primevideo.com
- Click your profile icon and select "Account & Settings"
- Navigate to "Channels" or "Prime Video Channels"
- Find the channel you want to cancel and click "Cancel Channel"
Each channel has its own billing cycle, so cancellation timing affects when access ends.
What Happens After You Cancel?
| Scenario | What Happens |
|---|---|
| Canceled annual Prime | Access continues until the current year ends |
| Canceled monthly Prime | Access continues until the next billing date |
| Canceled through Apple/Google | Access continues based on their billing cycle |
| Canceled a Prime Video Channel | Access ends at the end of the current billing period |
| Requested immediate cancellation | Amazon may offer a partial refund if within the refund window |
Amazon's refund policy allows a full refund within 3 days of a renewal charge if you haven't used Prime benefits during that window. Outside of that, prorated refunds are not guaranteed.
Common Reasons Cancellation Gets Complicated
Multiple accounts. If you've ever created more than one Amazon account, make sure you're logged into the correct one before canceling.
Household members. If your Prime membership is shared with others via Amazon Household, canceling ends their Prime benefits too.
Free trial timing. Canceling a free trial before it converts is handled the same way — confirm cancellation before the trial end date to avoid a charge.
Third-party billing. As noted above, subscriptions initiated through Apple, Google, or Roku are managed through those platforms, not through Amazon directly.
The Variables That Shape Your Experience
How smooth the cancellation process feels depends on factors specific to your situation: which device or platform you used to subscribe originally, whether you're on annual or monthly billing, which region your account is registered in, and whether you have any active free trials or recent charges that complicate refund eligibility.
Someone on a monthly standalone Prime Video plan in the UK will have a different cancellation path than someone on an annual Prime membership in the US who originally subscribed through an iPhone. The mechanics above are consistent, but the exact screens, timing, and refund options you encounter will depend on your account's specific history and setup.