How to Cancel Your Arlo Subscription: A Complete Guide

Arlo's camera systems are popular for home security, but subscription plans aren't for everyone. Whether you're switching to local storage, cutting costs, or simply stepping away from the service, canceling an Arlo subscription is manageable once you understand how the system works — and what changes when you do.

What Arlo Subscriptions Actually Cover

Before canceling, it's worth understanding exactly what you're paying for. Arlo's paid plans — historically marketed under names like Arlo Secure — unlock cloud video storage, activity zones, advanced motion detection, package detection, and extended video history.

Without a paid plan, most Arlo cameras fall back to a free tier that offers limited or no cloud recording, depending on the camera model and region. Some newer cameras require a subscription to access any cloud features at all, while older models may retain basic 7-day cloud storage on the free tier. Your specific camera model determines what you keep after canceling.

How to Cancel an Arlo Subscription

The cancellation process depends on where you originally subscribed — through Arlo directly, or through a third-party platform like Apple or Google.

Canceling Through the Arlo Website

This is the most common path for users who subscribed directly:

1. Log in to your account at my.arlo.com
2. Click your profile icon or navigate to Account Settings
3. Select Subscription or Plan
4. Choose the plan you want to cancel
5. Follow the prompts to confirm cancellation

Cancellation takes effect at the end of your current billing period. Arlo does not typically prorate refunds for unused time on monthly plans, though policies can vary — checking their current terms at the time of cancellation is always the right move.

Canceling Through the Arlo Mobile App

1. Open the Arlo app on iOS or Android
2. Tap the Menu (three lines) or your profile icon
3. Go to Settings → Account → Subscription
4. Select your active plan and choose to cancel

The app route mirrors the web process and is tied to the same Arlo account credentials.

Canceling Through Apple (App Store Subscriptions) 🍎

If you subscribed via iPhone or iPad using in-app purchase:

1. Open Settings on your iOS device
2. Tap your Apple ID at the top
3. Select Subscriptions
4. Find Arlo in the list and tap Cancel Subscription

Arlo's own website or app cannot cancel an Apple-billed subscription — this must be done through Apple directly.

Canceling Through Google Play

If you subscribed through an Android device:

1. Open the Google Play Store
2. Tap your profile icon → Payments & subscriptions → Subscriptions
3. Find the Arlo subscription and tap Cancel

Same rule applies: Google-billed subscriptions must be managed through Google, not Arlo.

What Happens After You Cancel

This is where individual outcomes start to diverge significantly, and it's important to set accurate expectations.

Local storage — via a USB drive connected to an Arlo SmartHub or base station — is an important variable here. Users with local storage set up retain recordings independently of any subscription. Users relying entirely on cloud storage will lose access to recorded footage once the plan ends.

Arlo typically retains your cloud footage for a short window after cancellation, but it's wise to download any clips you want to keep before your billing period ends.

Variables That Affect Your Experience Post-Cancellation 🔍

Not every Arlo user lands in the same place after canceling. Several factors shape what your setup looks like afterward:

• Camera model — Older Arlo Pro and Ultra cameras have different free-tier entitlements than newer Arlo Essential or Pro 5 models
• Base station vs. direct-to-cloud cameras — Cameras that pair with a SmartHub or base station support local storage; wire-free cameras that connect directly to the cloud generally do not
• Number of cameras on the plan — Some plans cover multiple cameras; canceling affects all cameras tied to that subscription
• Region — Arlo's free tier offerings vary by country, so the fallback experience isn't identical globally
• Billing platform — Where you subscribed determines where you cancel, and refund or proration policies differ between Arlo, Apple, and Google

Multi-Camera Households and Shared Plans

If your Arlo subscription covers multiple cameras or is shared across a household, cancellation affects every device under that plan simultaneously. There's no option to cancel coverage for one camera while retaining it for others under a single plan — you'd need to restructure your subscription before canceling if selective coverage matters to your setup.

Pausing vs. Canceling

Arlo doesn't currently offer a formal "pause" option the way some streaming services do. Your realistic alternatives are canceling outright, downgrading to a lower-tier plan if one fits your needs, or switching to annual billing if cost is the primary driver. Each of those paths leads to a meaningfully different outcome depending on how you use your cameras day-to-day.

What your setup looks like after cancellation — and whether the free tier covers enough for your actual usage — comes down to the specific cameras you own, how they're connected, and what security features matter most to how you use the system.