How to Cancel Your Crunchyroll Membership

Crunchyroll is one of the most popular anime streaming platforms, but there are plenty of reasons you might want to cancel — whether you've finished a series, you're managing subscription costs, or you're simply taking a break. The process isn't complicated, but it does vary depending on how you originally signed up, and that single factor changes everything about where you go to cancel.

Why Your Sign-Up Method Matters Most

Crunchyroll subscriptions are sold through multiple channels: directly through Crunchyroll's own website, through the Apple App Store, through Google Play, through PlayStation Network, through Roku, and through Amazon. Each of these platforms handles billing independently, which means you can only cancel through the same platform where you originally subscribed.

If you cancel through Crunchyroll's website but you signed up through Apple, your subscription will continue charging — because Apple is still billing you. This is the most common source of confusion for people who think they've cancelled but keep getting charged.

Before doing anything else, check your bank or card statement to identify who is actually charging you. The billing descriptor will usually name the platform (Apple, Google, Amazon, etc.) rather than Crunchyroll directly.

Cancelling Directly Through Crunchyroll's Website

If you signed up at crunchyroll.com and pay Crunchyroll directly, cancellation is handled entirely within your account settings.

Steps to cancel on desktop:

  1. Log into your account at crunchyroll.com
  2. Click your profile icon in the top-right corner
  3. Navigate to Membership or Account Settings
  4. Find your active plan and select the option to cancel or manage your subscription
  5. Follow the on-screen prompts — Crunchyroll typically asks for a reason before confirming

Once confirmed, you'll retain access through the end of your current billing period. You won't receive a refund for unused time unless you're within a qualifying window (check their current refund policy at the time of cancellation).

Cancelling Through Apple (iPhone, iPad, Mac)

If you subscribed via the App Store, Apple manages your billing. Crunchyroll's own settings won't show a cancellation option for your plan.

Steps:

  1. Open Settings on your iPhone or iPad
  2. Tap your name at the top to access your Apple ID
  3. Select Subscriptions
  4. Find Crunchyroll in the list and tap it
  5. Tap Cancel Subscription and confirm

On a Mac, you can do this through the App Store under your account subscriptions. Changes take effect at the end of the current billing cycle.

Cancelling Through Google Play (Android)

Android users who subscribed through the Play Store need to cancel there.

Steps:

  1. Open the Google Play Store app
  2. Tap your profile icon and go to Payments & subscriptions
  3. Select Subscriptions
  4. Find Crunchyroll and tap Cancel subscription
  5. Follow the prompts to confirm

You can also manage this at play.google.com on a desktop browser if you prefer.

Cancelling Through Roku, PlayStation, or Amazon

These platforms each have their own subscription management areas:

PlatformWhere to Cancel
RokuRoku website or Settings > Subscriptions on your Roku device
PlayStationPS Store > Subscriptions on console or via PlayStation website
AmazonAmazon account > Memberships & Subscriptions

The same rule applies: you must cancel through the platform that billed you. Accessing Crunchyroll's website from these devices won't give you a cancellation option for externally-managed subscriptions.

What Happens After You Cancel 🎌

Regardless of which platform you cancel through, a few things are consistent:

  • Access continues until the end of your current paid period
  • Your account isn't deleted — you'll revert to a free (ad-supported) tier unless you close your account entirely
  • Watchlist and history typically remain intact if you re-subscribe later
  • Auto-renewal is disabled immediately upon cancellation

If you want to fully delete your Crunchyroll account (not just cancel the paid plan), that's a separate process handled through Crunchyroll's account settings or by contacting their support team.

Timing and Refund Considerations

Crunchyroll doesn't prominently advertise refunds for mid-cycle cancellations, and third-party platforms (Apple, Google, etc.) each have their own refund policies that may differ. If you were charged unexpectedly — for example, after a free trial you forgot to cancel — it's worth contacting the billing platform's support directly, as Apple and Google in particular have processes for reviewing accidental charges.

Keep an eye on your statement for one full billing cycle after cancellation to confirm the charges have stopped. If a charge appears after you've cancelled, you'll need to contact the platform where you cancelled to investigate.

The Factor That Makes This Personal 🔍

The steps above cover every major cancellation path — but the right one for you depends entirely on which platform originally processed your payment. Two people cancelling Crunchyroll on the same day can have completely different experiences if one signed up through Apple and the other signed up directly. Your billing history, the device you first subscribed on, and whether any promotions or bundles were involved all shape what your cancellation process actually looks like. That's the piece only you can confirm before starting.