Change your Ring doorbell's WiFi in the Ring app in about five minutes
To change your Ring doorbell to a different WiFi network, open the Ring app on your phone, go to your device settings, and select the option to change WiFi. The doorbell will restart and search for networks. Select your new network, enter the password, and wait for it to reconnect — usually within two minutes. The whole process takes longer to explain than to do.
You need the WiFi password for the new network before you start. If you do not have it, get it from whoever manages that network first. The doorbell must stay powered on during the change, so do not flip the breaker or unplug it.
Key Takeaways
- Open the Ring app, tap your doorbell device, go to Device Settings, and select Change WiFi to start the process.
- The doorbell will restart and display available networks on your phone — select the new one and enter its password.
- The reconnection usually takes one to three minutes; the app will confirm when it is complete.
- If the doorbell does not reconnect after five minutes, restart it by turning off power for 30 seconds, then try again.
- You can change networks as many times as you need without affecting your doorbell's recordings or settings.
Open the Ring app and find your doorbell device
Start by unlocking your phone and opening the Ring app. If you have multiple Ring devices, you will see them listed on the home screen. Tap the doorbell you want to change — the name will be something like "Front Door" or "Ring Video Doorbell." This opens that device's main screen.
At the top right of the device screen, you will see a gear icon or three dots. Tap that icon to open the device menu. You are looking for an option called "Device Settings" or sometimes just "Settings." Tap it.
Navigate to the WiFi settings menu
Inside Device Settings, scroll down until you see "WiFi Network," "Change WiFi," or "Network Settings." The exact wording depends on which Ring doorbell model you have, but it will be clearly labeled. Tap that option.
The app will now tell you that your doorbell is about to restart and search for networks. This is normal. A message will appear saying something like "Your doorbell will restart in a few seconds." Do not close the app or walk away — stay on this screen.
Select your new network and enter the password
After the doorbell restarts, the app will show you a list of available WiFi networks in your area. Find the network you want to connect to and tap it. If you do not see it, make sure that network's router is powered on and within range of the doorbell.
The app will then ask you to enter the WiFi password. Type it carefully — passwords are case-sensitive, meaning capital letters and lowercase letters are different. If you make a mistake here, the doorbell will not connect. Take your time and double-check before you tap "Connect" or "Next."
Wait for the doorbell to reconnect
Once you enter the password, the app will show a loading screen or a message saying "Connecting." This usually takes one to three minutes. Do not close the app during this time. The doorbell is restarting and establishing a connection to your new network.
When the connection is complete, the app will return to the device screen and show that the doorbell is online. You may also see a green dot or a "Connected" label. This means the change was successful. Your doorbell is now on the new network.
Troubleshoot if the doorbell does not reconnect
If the app shows "Offline" or "Connecting" after five minutes, the doorbell did not connect to the new network. The most common reasons are a wrong password, a network that the doorbell cannot reach, or a temporary connection problem.
First, check that you entered the WiFi password correctly. Go back to Device Settings, select Change WiFi again, and try entering the password once more. If you are not sure what the password is, check your router or ask whoever set up that network.
If the password is correct but the doorbell still will not connect, restart the doorbell itself. Turn off power to the doorbell at your breaker or by unplugging it if it is battery-powered. Wait 30 seconds, then turn the power back on. Once it restarts, try changing the WiFi again from the beginning.
If the doorbell connects briefly but then goes offline, the network signal may be too weak. Move your router closer to the doorbell if possible, or check whether other devices in your home can connect to that network without problems. If other devices struggle too, the issue is with the network, not the doorbell.
What happens to your doorbell after you change networks
Changing WiFi networks does not erase any of your doorbell's settings, recordings, or history. Your motion detection preferences, notification settings, and any video clips stored in the cloud will remain exactly as they were. The doorbell simply connects through a different network to reach Ring's servers.
If you had the doorbell on a guest network or a temporary network before, switching to your main home network is usually a good idea. Main networks tend to be more stable and have better range throughout your home. Your doorbell will perform better on a network it can reach reliably.
Frequently Asked Questions
Do I need to remove the doorbell from my account and add it again?
No. Changing the WiFi network is a simple setting change inside the Ring app. Your doorbell stays in your account the whole time. You do not need to remove it, reset it, or add it again.
What if I forget the password to my new WiFi network?
Check your router's label — many routers have the default password printed on the back or bottom. If you changed the password and forgot it, you can reset the router to factory settings, which will restore the default password. This will disconnect all your devices, so do it only if you have no other option. Your router's manual explains how to reset it.
Can I change the doorbell back to my old network later?
Yes, you can switch networks as many times as you need. Just follow the same steps: open Device Settings, select Change WiFi, choose the old network, enter its password, and wait to reconnect. There is no limit to how many times you can do this.
Will my doorbell record video while it is changing networks?
No. While the doorbell is offline and reconnecting, it cannot send video to the cloud. If someone approaches your door during those few minutes, you will not have a recording. This is why it is best to change networks when you do not expect activity at your door.
What if my doorbell keeps disconnecting from the new network?
Repeated disconnections usually mean the WiFi signal is weak or unstable at the doorbell's location. Try moving your router closer, or check whether you have a 2.4 GHz network available — some older Ring models work better on 2.4 GHz than on 5 GHz. You can also restart your router by unplugging it for 30 seconds and plugging it back in.