How to Block Voicemails on Cricket Wireless

Unwanted voicemails pile up fast — spam calls, robocalls, and persistent numbers that somehow keep getting through. If you're a Cricket Wireless customer looking to stop voicemails before they ever land in your inbox, you have more options than you might expect. The approach that works best, though, depends on your device, your settings access, and exactly what you're trying to block.

What "Blocking Voicemails" Actually Means

Before diving into methods, it helps to understand what's happening technically. When someone calls you and you don't answer, your carrier's voicemail system intercepts the call and records a message. Blocking voicemails can mean two different things:

• Preventing specific callers from leaving voicemails (tied to call blocking)
• Disabling voicemail entirely so no one can leave a message, regardless of who calls

These are meaningfully different outcomes, and Cricket's tools address both — but not always in the same place.

Method 1: Block Calls From Specific Numbers

The most targeted approach is blocking the caller outright. When a number is blocked, the call never completes, which means no voicemail gets recorded in most cases. Cricket gives you a few ways to do this.

Through the Cricket Visual Voicemail App

Cricket's Visual Voicemail app (available on Android and iOS) lets you manage individual voicemails directly. You can delete unwanted messages, but more importantly, many versions of the app include an option to block the number associated with a specific voicemail. Look for a block or report option when viewing a message — the exact label varies by app version and device.

Through Your Phone's Native Call Blocking

Both Android and iOS have built-in call-blocking features that work independently of your carrier:

• Android: Go to the Phone app → Recent Calls → tap the number → select "Block/report spam"
• iOS: Go to Phone → Recents → tap the ℹ️ icon next to the number → scroll down to "Block this Caller"

Once blocked at the device level, calls from that number typically won't ring through — and in most cases, the blocked caller hears a busy signal or a generic message, removing the opportunity to leave a voicemail.

⚠️ This behavior can vary by device manufacturer and OS version. Some Android skins handle blocked calls differently than stock Android.

Method 2: Use Cricket's Spam Call Blocking Feature

Cricket offers a built-in spam and fraud call filtering tool. Depending on your plan and account status, this may be called Cricket Call Defense or a similar name. When enabled, it automatically identifies and filters suspected spam calls before they reach your phone — which also prevents most spam voicemails.

To check if this is available on your account:

1. Log in to the My Cricket app or the Cricket website
2. Navigate to your account or plan settings
3. Look for call protection, spam filtering, or security features

The availability and depth of this feature varies by plan tier. Some plans include basic filtering; others may offer more granular controls.

Method 3: Disable Voicemail Entirely

If your goal is to stop all voicemails — not just from certain numbers — Cricket allows customers to disable the voicemail service completely. This is less common but entirely valid if you simply don't use voicemail.

To disable Cricket voicemail, you typically need to contact Cricket customer support directly — either by calling 611 from your Cricket phone, visiting a Cricket store, or using the online chat option. Disabling voicemail at the carrier level means calls that go unanswered will simply ring out or hear a standard "not available" message, with no option to record anything.

Some users also use a workaround: forwarding calls to voicemail is controlled by conditional call forwarding settings. On many Android devices, you can dial specific codes to change when and whether calls forward to voicemail. This is a more technical route and varies by device and network configuration.

Method 4: Third-Party Apps

Several third-party apps specialize in call and voicemail filtering:

Apps like Google's built-in call screening (on Pixel and some Android devices), Hiya, and similar tools can add an extra filtering layer on top of what Cricket provides natively. These tools work at the device and app layer, not the carrier layer, so they don't require any changes to your Cricket account.

The Variables That Shape Your Experience

Here's where it gets personal. The method that makes sense for you shifts depending on several factors:

• Your device OS and version — iOS and Android handle call blocking and voicemail forwarding differently, and manufacturer overlays (Samsung, Motorola, etc.) add further variation
• Your Cricket plan — not all plans include the same level of call defense or spam filtering
• Whether you want selective blocking or full voicemail removal — these require completely different approaches
• How tech-comfortable you are — dialing forwarding codes or configuring conditional call forwarding is simple for some users and confusing for others
• Whether spam or known contacts are the primary concern — spam tools won't help if the calls you want to block are from known contacts

A Cricket customer on a prepaid basic plan using an older Android device has a different set of tools available than someone on a current plan with a modern flagship phone. The gap between "blocking one annoying number" and "eliminating voicemail as a feature" is also significant — one is a quick tap in your Phone app, the other may require a support call.

Your specific combination of device, plan, and goal is ultimately what determines which path actually gets you there. 📱