You can change your age in Roblox account settings, but the process depends on whether you're under 13 or over 13

Roblox treats age differently depending on your current age bracket. If you're under 13, your account is subject to stricter rules under the Children's Online Privacy Protection Act (COPPA), a U.S. federal law that limits what companies can do with children's data. If you're over 13, you have more control. The steps to change your age differ between these two situations, and some changes have waiting periods.

The most important thing to know: if you're currently under 13 and want to change to over 13, you'll need to wait until your actual birthday. Roblox won't let you manually age up a child account before that date arrives. If you're over 13 and want to change your age, you can do it yourself through settings, but you should know what happens to your account when you do.

Key Takeaways

  • Under-13 accounts cannot be manually aged up; you must wait until your actual birthday, then confirm the age change in account settings.
  • Over-13 accounts can change their age at any time through the account settings menu, but changing to under 13 will restrict your account features.
  • Changing from over 13 to under 13 locks certain features like private messaging, trading, and some social tools until you turn 13 again.
  • If you entered your birth date incorrectly when creating your account, contact Roblox Support with proof of your real age to request a correction.

How to change your age if you're currently over 13

Open Roblox and log into your account. Click the gear icon in the top right corner to open settings, then select "Account" from the left menu. Look for the "Date of Birth" field. Click on it to edit your birth date, enter the correct date, and click "Save".

If you change your age to under 13, your account will immediately become subject to COPPA restrictions. This means you'll lose access to private messaging, trading, and the ability to join certain groups or games. Your friends list will be cleared, and you won't be able to add new friends unless they're already on your list. These restrictions stay in place until you turn 13 again or change your age back to over 13.

What happens when you turn 13 on an under-13 account

When your actual birthday arrives and you turn 13, Roblox sends you a notification. You need to log in and confirm the age change yourself—it doesn't happen automatically. Go to account settings, find the date of birth field, and the system will show you an option to confirm that you've turned 13. Once you confirm, the COPPA restrictions lift and your account regains full features.

The confirmation usually takes effect immediately, but it can take a few hours for all features to become available again. If you don't confirm the age change right away, your account will remain restricted until you do. There's no deadline to confirm, but you won't regain access to messaging or trading until you complete this step.

If you entered your birth date wrong when you created your account

If your birth date was entered incorrectly and you can't change it yourself through settings, you'll need to contact Roblox Support. Go to the Roblox support page, select "Contact Us," and choose "Account and Billing" as the category. Explain that your birth date is incorrect and provide your real date of birth.

Roblox may ask for proof of your age, such as a photo of your ID or birth certificate. They typically respond within a few business days. Once they verify your information, they'll update your account. If you're under 13 and your real age is actually over 13, they can age up your account immediately. If your real age is under 13 but you entered an older date, they'll correct it and apply COPPA restrictions to your account.

Why Roblox has different rules for under-13 and over-13 accounts

The Children's Online Privacy Protection Act requires companies to get parental permission before collecting data from children under 13. Roblox enforces this by restricting what under-13 players can do—they can't use features that would collect personal information through social interaction, like private messaging or trading with strangers. These restrictions exist to protect children's privacy, not to punish younger players.

The restrictions also mean that under-13 accounts can't see or use certain social features that could expose them to contact from unknown adults. Once you turn 13, Roblox assumes you can make your own decisions about these features, so the restrictions are removed. This is why the age change matters—it's not just a number, it's tied to what your account is allowed to do.

What to do if you can't access your account after an age change

Sometimes after changing your age, you might find that certain features aren't working or you're locked out of something you expect to access. If you changed to under 13, this is normal—the restrictions are intentional. Log out and log back in to make sure the change has fully processed. If features still aren't available after a few hours, try clearing your browser cache or using a different browser.

If you changed to over 13 and features are still restricted, contact Roblox Support with a screenshot showing your birth date in account settings. Explain which features aren't working. They can check whether the age change processed correctly on their end and manually unlock features if there's a technical issue. Response time is usually one to three business days.

Frequently Asked Questions

Can I change my age back and forth whenever I want?

If you're over 13, yes—you can change your age as many times as you want through settings. However, each time you change to under 13, you'll lose access to social features, and each time you change back to over 13, you'll regain them. Roblox doesn't prevent this, but changing frequently might trigger a support review if the system detects unusual activity.

What if I'm under 13 and my birthday is coming up soon?

Wait until your actual birthday arrives. Roblox will send you a notification, and you'll see an option to confirm the age change in your account settings. You don't need to do anything in advance. Once you confirm on or after your birthday, your account will be upgraded to over 13 and restrictions will be removed.

Can my parents change my age for me?

No. Only the account owner can change the age through settings. If a parent needs to update a child's birth date, they can contact Roblox Support and provide proof of the child's real age. Roblox will verify the information before making any changes to prevent unauthorized age modifications.

Will changing my age delete my games, items, or Robux?

No. Your games, items, and Robux balance stay with your account no matter what age you set. Changing your age only affects which features you can access, not what you own. Your inventory, game progress, and currency remain unchanged.

What if Roblox won't let me change my age in settings?

If the date of birth field is locked or won't save, contact Roblox Support. This sometimes happens if there's a technical issue with your account or if Roblox has flagged it for review. Provide your username and explain that you're trying to update your birth date. They can either unlock the field or update it for you after verifying your identity.