How to Change Your Birthday on Roblox (And What to Do When You Can't)
Roblox ties a surprising number of account features to the birthday you entered at signup — from privacy settings to what content you can access. So it makes sense that players want to update it, whether the date was entered incorrectly, entered by a parent on behalf of a child, or simply needs correcting.
Here's what you actually need to know about how birthday changes work on Roblox.
Why Your Birthday Matters on Roblox
Roblox uses your date of birth to determine your age group, and that age group controls several things:
- Privacy settings — accounts under 13 have stricter defaults (limited chat, no personal info display)
- Content visibility — some experiences are restricted based on age
- Social features — messaging and friend request settings differ between age brackets
- Parental controls — accounts flagged as under 13 are automatically linked to more restrictive settings
This isn't cosmetic. Getting the birthday wrong can lock a player into the wrong tier of restrictions — or, in the other direction, give younger users access to features intended for older audiences.
Can You Change Your Birthday Directly on Roblox?
The short answer: it depends on your account's current age setting.
Roblox allows users to edit their birthday through account settings, but the platform places restrictions on how freely this can be done — particularly around the 13-year-old threshold.
If Your Account Shows You as 13 or Older
You can typically update your birthday through the standard settings menu:
- Log in to your Roblox account
- Click the gear icon in the top-right corner
- Select Settings
- Navigate to the Account Info tab
- Locate the Birthday field
- Update the date and save
This path works smoothly for most users who are adjusting a minor error within the same age bracket.
If Your Account Is Set to Under 13
This is where it gets more complicated. Roblox restricts birthday changes for accounts flagged as under 13 — specifically to prevent users from simply bumping their age up to bypass child privacy protections (which Roblox is required to enforce under laws like COPPA in the United States).
If you're in this category and the birthday is genuinely incorrect, the standard settings path may not let you make the change freely.
How to Request a Birthday Correction Through Roblox Support
When the self-service option doesn't work, the route is through Roblox customer support. This is the legitimate path for genuine corrections.
Steps to contact support:
- Go to roblox.com/support or search "Roblox Support" directly
- Log in to your account
- Select the issue type — look for Account Settings or Account Information
- Explain that your birthday was entered incorrectly and needs to be corrected
- Be prepared to verify account ownership — Roblox may ask for the email address on file, billing information, or other verification
🔑 Having access to the original signup email is important here. Support teams use it to confirm you're the legitimate account owner before making sensitive changes.
What Affects Whether a Correction Gets Approved
Not every birthday change request goes the same way. Several variables determine how smoothly this process works:
| Factor | Impact |
|---|---|
| Account age (how long it's existed) | Older accounts with purchase history are easier to verify |
| Access to signup email | Critical for identity verification |
| Direction of the change | Moving from under 13 to over 13 gets more scrutiny |
| Whether a parent account is linked | Parental PIN or Family Link may be required |
| Platform region | COPPA applies in the US; similar laws apply in EU (GDPR-K), UK, and elsewhere |
Roblox support agents have discretion in these cases, and the platform's verification requirements reflect legal obligations — not just internal policy.
The Parental PIN Factor 🔒
If the account has a Parental PIN set up (sometimes called Account Restrictions), that PIN may need to be entered before any account info changes — including birthday — can be saved. This is true even for the standard settings path.
If the PIN is lost or forgotten, that's a separate recovery process through support before the birthday issue can even be addressed.
When the Account Was Created by a Parent for a Child
In cases where a parent created the Roblox account on behalf of a child and entered their own birthday or an incorrect one, the support route is still the correct path. Roblox support can walk through verification steps designed for this scenario, which may include confirming parental identity rather than the child's.
The presence or absence of a linked parent email, whether Roblox's family features were set up, and the region of the account all shape how that process unfolds differently from case to case.
One Thing That Won't Work
Attempting to work around age restrictions by entering a false birthday — either at signup or through a support request — violates Roblox's Terms of Service. Beyond the policy issue, Roblox has become more rigorous about verification precisely because age-gating has legal weight in many jurisdictions. 🚫
What the Experience Looks Like Across Different Setups
A player on a PC browser updating a minor date error on an account that's always shown as 18+ will likely complete the change in under two minutes through settings. A parent trying to correct a birthday on their 10-year-old's account — one that was set up three years ago with a mistyped year — may need to go through support, verify ownership, and potentially wait several business days.
Neither experience is broken. They reflect genuinely different situations that the platform handles through different paths, with different verification requirements and different timelines.
The specifics of your own account — its age tier, linked emails, regional settings, and whether a parental PIN is active — determine which of these paths applies to you and how much friction is involved.