How to Import Characters to the Ponytown Event Server

Ponytown is a browser-based multiplayer social game where players create and customize pony characters, then roam shared servers to interact with others. The game periodically runs event servers — special temporary instances with themed maps, decorations, and sometimes exclusive items tied to holidays or seasonal updates. One of the most common questions new and returning players have is how to bring their existing characters into these event spaces rather than starting from scratch.

Here's what you need to know about how character data works in Ponytown and what actually happens when you move between servers.

How Character Data Works in Ponytown

Ponytown stores your characters in one of two ways depending on how you're playing:

• Logged-in accounts: If you've created a Ponytown account and signed in, your characters are saved server-side and tied to your account credentials.
• Guest/local sessions: If you're playing without logging in, character data is stored locally in your browser session. This is more fragile — clearing cookies or switching browsers can erase it.

This distinction matters a lot when it comes to accessing event servers, because your ability to carry characters across server instances depends entirely on which mode you're using.

What Is the Event Server?

The Ponytown event server is a separate game instance, usually activated during holidays like Halloween, Christmas, or Anniversary events. It runs alongside the main server but hosts a different map with event-specific content. Players can typically switch between the main server and the event server from within the game's server selection menu.

Unlike some games where switching servers means creating a new character, Ponytown is designed so that your character roster follows your account — not the server you're on.

Step-by-Step: Importing Characters to the Event Server 🎠

1. Make Sure You're Logged Into Your Account

This is the most important step. Guest characters do not automatically carry over between servers. Before attempting to access the event server:

• Go to the Ponytown main site
• Log in using your registered account (typically via a social login like Twitter/X or Patreon, depending on what was available when you registered)
• Confirm your character list loads correctly on the main server

2. Access the Server Selection Menu

Once logged in and in-game:

• Look for the server/globe icon in the game's UI (usually in a corner of the screen)
• A dropdown or list will appear showing available servers, including the event server when it's active
• Select the event server from the list

3. Your Characters Transfer Automatically

If you're logged into your account, switching to the event server should load the same character roster you use on the main server. There is no separate import step — your characters are account-bound and appear across all server instances automatically.

You'll be able to select any character from your list and spawn into the event map.

When Characters Don't Appear: Common Issues

Not seeing your characters on the event server usually comes down to a few specific scenarios:

Guest Mode Limitation

If you built a character while not logged in, that character exists only in your local browser session. To preserve it and use it on the event server, you would need to manually recreate it after logging into an account — Ponytown doesn't have a direct import tool for guest-session characters into account-based sessions.

Event Server Availability

Event servers aren't always running. They go live during specific seasonal windows and are taken offline after the event ends. If the event server doesn't appear in your server list, it may simply not be active. Ponytown developers typically announce event windows on their official social media accounts and Discord.

Variables That Affect Your Experience 🎃

Even with a logged-in account, a few factors shape how smoothly this process goes:

• Account type: Some Ponytown features, including extra character slots, have historically been tied to supporter/Patreon status. If your account has limited slots, your roster on the event server reflects those same limits.
• Browser and session stability: Ponytown runs in-browser, which means session management matters. Frequent cookie clearing, private browsing, or aggressive browser extensions can interrupt login persistence.
• Device: The game runs on desktop browsers most reliably. Mobile browser sessions can sometimes behave inconsistently with session data.
• Server timing: During high-traffic event launches, servers can be congested, which might cause characters to load slowly or sessions to drop.

What "Importing" Actually Means Here

It's worth reframing the concept slightly. Ponytown doesn't use a traditional import/export file system for characters the way some games do. There's no .save file to upload or character code to paste in. The "import" is really just account-based synchronization — your character data lives with your login, and switching servers calls up that same data.

This is straightforward when everything is working as intended. The complexity comes in when players are mixing guest sessions with account sessions, using multiple devices, or running into event timing and access issues.

Understanding which of those variables applies to your specific situation is what determines whether the process is a one-click switch or requires a few extra troubleshooting steps.