How to Change Your Password on Amazon: A Complete Guide

Keeping your Amazon account secure starts with knowing how to update your credentials quickly and correctly. Whether you've forgotten your password, suspect unauthorized access, or just want to practice good security hygiene, changing your Amazon password is straightforward — but the exact steps vary depending on where and how you're accessing your account.

Why Changing Your Amazon Password Matters 🔐

Amazon accounts hold a lot of sensitive information: saved payment methods, shipping addresses, order history, and in many cases, access to linked services like Amazon Prime, Kindle, Alexa, or AWS. A compromised password puts all of that at risk.

Routine password updates are considered a basic security best practice, particularly if:

  • You've reused the same password across multiple sites
  • You've received a suspicious login notification from Amazon
  • You're recovering access to a forgotten account
  • A data breach on another service may have exposed your credentials

How to Change Your Amazon Password on a Desktop or Laptop

The most reliable way to change your Amazon password is through a web browser on a computer.

  1. Go to Amazon.com and sign in to your account
  2. Hover over "Account & Lists" in the top-right corner
  3. Click "Account"
  4. Under the "Login & security" section, click "Login & security"
  5. You may be prompted to verify your identity by re-entering your current password or completing a one-time code via email or SMS
  6. Next to "Password," click "Edit"
  7. Enter your current password, then type and confirm your new password
  8. Click "Save changes"

Your new password takes effect immediately across all devices, though existing signed-in sessions may or may not be logged out automatically depending on Amazon's current session management behavior.

How to Change Your Amazon Password on a Mobile Device

The process differs slightly depending on whether you're using a browser or the Amazon app.

Using the Amazon App (iOS or Android)

  1. Open the Amazon app and tap the profile icon (bottom navigation bar)
  2. Tap "Account"
  3. Scroll to "Login & security"
  4. Tap "Login & security" and verify your identity if prompted
  5. Tap "Edit" next to Password
  6. Enter your current password, set a new one, and confirm it
  7. Tap "Save changes"

Using a Mobile Browser

The steps mirror the desktop process. Navigate to Amazon.com, switch to desktop view if needed, and follow the same path through Account → Login & security → Password.

What to Do If You've Forgotten Your Amazon Password

If you can't remember your current password, Amazon's account recovery process handles this separately from a standard password change.

  1. On the Amazon sign-in page, click "Forgot your password?"
  2. Enter the email address or phone number associated with your account
  3. Amazon will send a one-time password (OTP) or verification link to your email or registered phone number
  4. Enter the OTP or follow the link
  5. You'll be prompted to create and confirm a new password

Important: You must have access to the email address or phone number on file. If you've lost access to both, Amazon's account recovery process becomes more involved and typically requires contacting customer support directly.

Two-Step Verification and Password Security 🛡️

Changing your password is more effective when paired with Two-Step Verification (2SV), which Amazon supports. With 2SV enabled, even if someone obtains your password, they still need a second factor — typically a code sent to your phone or generated by an authenticator app — to sign in.

You can enable this under the same Login & security section where you change your password.

When setting a new Amazon password, standard security guidance applies:

  • Use a minimum of 8 characters, though longer is better
  • Mix uppercase, lowercase, numbers, and symbols
  • Avoid reusing passwords from other accounts
  • Consider using a password manager to generate and store strong, unique passwords

Factors That Affect How This Process Works for You

The steps above cover the standard flow, but several variables can change your experience:

VariableHow It Affects the Process
Account age / regionOlder accounts or accounts in certain regions may see slightly different UI layouts
Linked accountsAmazon Business, AWS, or IMDb accounts may have separate login credentials
Active sessionsChanging your password may or may not terminate existing app sessions
2SV statusIdentity verification steps vary based on whether 2SV is enabled
Access to recovery contactPassword reset requires access to your registered email or phone

When a Password Change Alone May Not Be Enough

If you believe your account has been accessed without authorization, changing your password is an important first step — but not necessarily the last. You may also want to:

  • Review recent orders and returns for unauthorized purchases
  • Check Login & security for unfamiliar email addresses or phone numbers added to the account
  • Review Manage Your Devices for devices you don't recognize
  • Enable or confirm Two-Step Verification is active

How much of this applies depends heavily on your own account activity, what devices you use, and whether Amazon's own security alerts have flagged anything unusual on your account.