You can delete your OfferUp account through the app settings, and the process takes about five minutes
OfferUp lets you remove your account entirely rather than just deactivating it. When you delete your account, your listings come down, your messages are cleared, and your profile becomes inaccessible to other users. The deletion is permanent — you cannot recover the account or its data afterward.
The steps differ slightly depending on whether you use the mobile app or the website, but both routes lead to the same result. You'll need access to the email or phone number associated with your account, since OfferUp may ask you to confirm your identity before processing the deletion.
Key Takeaways
- Delete your account through the app by going to Settings, then Account, then scrolling to find the Delete Account option.
- On the website, log in, click your profile icon, select Settings, then Account, and look for the delete option near the bottom.
- OfferUp will ask you to confirm the deletion and may request a reason why you're leaving.
- Once deleted, your account cannot be recovered, so download any messages or photos you want to keep first.
- Active listings and pending transactions may prevent deletion — resolve or cancel them before you proceed.
Deleting your account through the OfferUp mobile app
Open the OfferUp app and tap the profile icon at the bottom right of the screen. This takes you to your profile page. From there, tap the three horizontal lines (the menu icon) in the upper right corner, then select Settings.
In Settings, tap Account. Scroll down past your personal information, payment methods, and notification preferences. Near the bottom of the Account section, you'll see a Delete Account option. Tap it. OfferUp will show you a confirmation screen explaining that deletion is permanent and will remove all your listings, messages, and profile data.
Tap Delete Account again to confirm. You may be asked to enter your password or verify your identity through the email or phone number on file. Complete that step, and your account will be scheduled for deletion. OfferUp typically processes deletions within a few days, though your profile may become inaccessible immediately.
Deleting your account through the OfferUp website
Log into your OfferUp account at offerup.com. Click the profile icon in the upper right corner of the page, then select Settings from the dropdown menu.
Click Account in the left sidebar. Scroll to the bottom of the page. You'll see a Delete Account button in red text. Click it. OfferUp will display a warning that explains the deletion cannot be undone and will remove all your data from the platform.
Click Delete Account to proceed. You'll be asked to confirm your password and may need to verify your identity. Once you complete verification, your account deletion request is submitted. Like the app, the website typically processes deletions within a few days.
What happens to your listings and messages when you delete
All active listings are removed immediately when your account is deleted. Buyers who saved your listings or were interested in your items will no longer be able to see them or contact you about them. If you have items you want to sell before leaving OfferUp, delete the listings yourself first or wait until after your account is gone.
Your message history with other users is also deleted. If you need to preserve conversations — for example, to keep a record of a transaction or contact information — take screenshots or copy the messages before you delete your account. Once the account is gone, there's no way to retrieve those conversations.
If you have an active transaction or a pending sale, OfferUp may prevent you from deleting your account until the transaction is resolved. Cancel any pending sales or mark completed transactions as finished before you attempt deletion.
Why OfferUp might block your deletion request
OfferUp will not let you delete your account if you have an open transaction, an active listing, or an unresolved dispute with another user. The platform requires these issues to be settled first because deletion would prevent the other person from contacting you about the sale or dispute.
If deletion is blocked, OfferUp will tell you which issue is preventing it. Cancel your active listings by going to your profile, selecting each listing, and choosing the option to remove it. For pending transactions, mark them as complete or cancelled depending on what happened. If you have an open dispute, contact OfferUp support to resolve it before attempting deletion again.
Deactivating instead of deleting if you want to return later
OfferUp does not offer a formal deactivation option, but you can achieve a similar effect by removing all your listings and not logging in. Your profile will still exist, but it will appear empty to other users, and you won't receive notifications.
If you think you might want to use OfferUp again in the future, this approach is safer than deletion because you can simply log back in and resume selling. However, if you're certain you won't return, permanent deletion is cleaner because it removes your data from OfferUp's servers entirely.
Protecting your data before you delete
Before you delete your account, consider what information you want to keep. Take screenshots of any messages containing contact details, shipping addresses, or transaction records. Download photos of items you sold, since these won't be recoverable after deletion.
If you used OfferUp to track sales or manage inventory, export that information to a spreadsheet or document. OfferUp doesn't provide an automated export tool, so you'll need to manually record the details you want to preserve.
Frequently Asked Questions
Can I reactivate my account after I delete it?
No. Deletion is permanent, and OfferUp does not restore deleted accounts. If you delete your account and later change your mind, you would need to create a new account from scratch with a different email address or phone number.
How long does it take for OfferUp to fully delete my account?
OfferUp typically processes account deletions within a few days. Your profile becomes inaccessible to other users right away, but the company may take additional time to remove your data from its servers completely.
Will deleting my account remove my payment information?
Yes. When you delete your account, all associated data is removed, including payment methods, addresses, and transaction history. If you used a credit card or bank account linked to OfferUp, that connection is severed.
What if I forgot my password and can't delete my account?
Use the Forgot Password option on the OfferUp login screen to reset your password. You'll receive a reset link at the email address on file. Once you've reset your password and logged in, you can proceed with account deletion.
Can I delete someone else's OfferUp account?
No. Only the account owner can delete an account. If you're concerned about an account being used fraudulently, report it to OfferUp support instead of trying to delete it yourself.