Where to find and cancel your TikTok subscription
TikTok subscriptions — the paid tiers like TikTok+ — are cancelled through the app itself, not through your phone's app store. Open TikTok, go to your profile, tap the menu icon (three horizontal lines), and select Settings and privacy. From there, go to Subscriptions, find the active subscription, and tap Cancel subscription. The cancellation takes effect immediately, though you keep access until your current billing period ends.
If you subscribed through the Apple App Store or Google Play instead of directly through TikTok, you will need to cancel there instead. TikTok's in-app cancellation only works for subscriptions purchased directly from TikTok. Cancelling in the wrong place leaves your subscription active and your payment method still charged.
Key Takeaways
- Direct TikTok subscriptions are cancelled in the app under Profile > Settings and privacy > Subscriptions, not through your phone's app store.
- Subscriptions bought through Apple App Store or Google Play must be cancelled in those stores, not in the TikTok app.
- Cancellation takes effect immediately, but you keep your paid features until the current billing period ends.
- Check your payment method and billing history to confirm the subscription is gone and no future charges are scheduled.
Cancelling a subscription purchased directly from TikTok
Open the TikTok app and tap your profile icon in the bottom right. Tap the menu icon (three horizontal lines) in the top right corner. Scroll down and tap Settings and privacy. Select Account, then Subscriptions. You will see any active subscriptions listed here — tap the one you want to cancel.
Tap Cancel subscription at the bottom of the screen. TikTok will ask you to confirm and may offer you a discount to stay. You can decline and proceed with the cancellation. Once confirmed, the subscription is cancelled immediately. You will receive a confirmation message in the app and an email to the address linked to your account.
Cancelling a subscription purchased through Apple App Store
If you subscribed through your iPhone or iPad, you need to cancel through Apple, not through TikTok. Open the Settings app on your device, tap your name at the top, then select Subscriptions. Find TikTok in the list and tap it. Tap Cancel Subscription and confirm. Apple will send you a confirmation email.
You keep access to your paid features until the end of your current billing cycle. After that date, the subscription ends and you will not be charged again. If you cancel partway through a billing period, Apple does not refund the unused portion — the charge is final.
Cancelling a subscription purchased through Google Play
On an Android device, open Google Play (the app store). Tap your profile icon in the top right, then Payments and subscriptions. Select Subscriptions and find TikTok. Tap Cancel subscription and confirm your choice. Google will send you a confirmation email.
Like Apple, Google does not refund unused time in your current billing period. Your paid features remain active until the end of that period, then the subscription ends. No future charges will occur after the cancellation date.
What happens after you cancel
Once cancelled, you lose access to paid features at the end of your current billing period. If you subscribed on January 15 and your billing cycle is monthly, you keep the features until February 15, then they disappear. You can still use TikTok's free features — you just lose whatever the paid tier offered, such as custom fonts, exclusive filters, or ad-free browsing.
Your account itself remains active. You can still post, like, and comment. If you change your mind, you can resubscribe at any time by going back to the subscription section and selecting the tier again. Resubscribing starts a new billing cycle from that date.
Confirming the cancellation worked
Check your email for a cancellation confirmation from TikTok, Apple, or Google (depending on where you subscribed). This email confirms the date the subscription ends. Save this email in case you need proof later.
You can also verify cancellation by going back to the subscription section where you cancelled. If the subscription no longer appears in your active subscriptions list, the cancellation went through. If it still shows as active, try cancelling again or contact the payment processor (Apple, Google, or TikTok support) to confirm the status.
If you are having trouble cancelling
If the Cancel subscription button does not appear, your subscription may already be cancelled, or you may be looking in the wrong place. Double-check that you are in Settings and privacy > Account > Subscriptions, not in a different menu. If you subscribed through an app store, make sure you are cancelling there, not in the TikTok app.
If you subscribed through TikTok but the button still will not work, try logging out and back in, or uninstalling and reinstalling the app. If that does not help, contact TikTok support through the app by going to Settings and privacy > Help > Report a problem. For Apple or Google subscriptions, contact Apple Support or Google Play Support directly — they handle those cancellations, not TikTok.
Frequently Asked Questions
Do I get a refund if I cancel mid-billing cycle?
No. Apple, Google, and TikTok do not refund unused time in your current billing period. If you cancel on day 5 of a 30-day cycle, you lose the remaining 25 days. You keep access to paid features until the cycle ends, then the subscription stops.
Can I cancel my subscription on the web version of TikTok?
No. Subscriptions can only be managed in the mobile app. If you subscribed through Apple or Google, you must cancel in those apps' settings, not on the web. Direct TikTok subscriptions are managed only in the TikTok mobile app.
What if I forgot which payment method I used?
Check your email for a receipt from TikTok, Apple, or Google. The receipt will say which service processed the charge. If you see "Apple" or "Google" in the receipt, cancel there. If it says "TikTok," cancel in the app. You can also check your bank or credit card statement to see which company charged you.
Will I lose my account if I cancel my subscription?
No. Cancelling the subscription does not delete your account. Your videos, followers, and messages stay. You just lose the paid features. You can resubscribe later if you want them back.
How do I know if my cancellation actually went through?
Look for a confirmation email from TikTok, Apple, or Google within a few minutes. Check the subscription section again — the cancelled subscription should no longer appear in your active list. If you still see it listed as active after a few hours, try cancelling again or contact support.