You can delete your own questions on Chegg through your account dashboard, but the process depends on whether anyone has answered yet

To delete a question you posted on Chegg, sign into your account, go to your profile or account settings, and find the section for your posted questions or activity history. Click on the question you want to remove, then look for a delete, remove, or trash option — usually represented by a trash can icon or a three-dot menu. Confirm the deletion when prompted. The exact steps vary slightly depending on whether you're using the Chegg website or mobile app, and whether your question has received answers.

Chegg does not always allow you to delete questions that already have answers from experts, since those answers become part of the platform's content library. If deletion is blocked, your only option may be to contact Chegg support and request manual removal, though they may decline if the answer has been viewed or used by other students.

Key Takeaways

  • Unanswered questions can usually be deleted immediately from your account dashboard without contacting support.
  • Questions that have expert answers may be locked from deletion to preserve the answer content on the platform.
  • If you cannot delete a question through your account, contact Chegg support with your question ID or link to request manual removal.
  • Deleting a question does not refund Chegg credits or points you spent posting it, since the transaction is already complete.
  • Deleted questions cannot be recovered, so make sure you want to remove it before confirming the action.

How to find your posted questions in your Chegg account

Log into your Chegg account and navigate to your profile. On the website, click your profile icon in the top right corner and select "My Profile" or "Account Settings." On the mobile app, tap the menu icon (three horizontal lines) and look for "My Questions," "My Posts," or "Activity."

Once you're in your profile section, look for a tab or menu labeled "Questions," "My Questions," "Posts," or "Activity History." This section displays all the questions you have posted, along with their status — whether they are unanswered, answered, or closed. Click on the specific question you want to delete to open its full details.

Deleting unanswered questions

If your question has not received any answers yet, deletion is usually straightforward. Open the question from your account dashboard and look for a menu icon (often three dots arranged vertically) or a delete button. Click it and select "Delete" or "Remove Question" from the dropdown menu.

Chegg will ask you to confirm the deletion. Read the confirmation message carefully — it typically warns that the action cannot be undone. Click "Confirm," "Yes," or "Delete" to complete the removal. The question will disappear from your profile and from Chegg's public question feed within a few minutes.

What happens when your question already has answers

Once an expert has posted an answer to your question, Chegg often prevents you from deleting it yourself. This is because the answer becomes part of Chegg's content library and may have been viewed or referenced by other students. The delete option may be grayed out, disabled, or missing entirely from the question's menu.

If you see a message saying the question cannot be deleted, or if the delete button is not available, the question is locked. In this case, your only path forward is to contact Chegg support directly and explain why you want the question removed. Support staff can manually delete questions in some situations, but they may refuse if the answer has been widely viewed or if removing it would disrupt the platform's content.

Contacting Chegg support to remove a locked question

To request manual deletion, go to Chegg's help center or support page and select "Contact Us." You can usually reach support through email, live chat, or a support ticket form. Have your question ID or the direct link to the question ready — this helps support staff locate it quickly.

In your message, explain clearly why you want the question deleted. Be honest but brief — common reasons include privacy concerns, duplicate posts, or questions posted by mistake. Avoid making demands or threats; support staff are more likely to help if you are respectful. Response times vary, but Chegg typically replies within one to three business days. There is no may provide they will approve your request, especially if the answer has received significant engagement.

Why Chegg might not delete your question

Chegg's policy prioritizes preserving answers and educational content on the platform. Even if you posted the question, once an expert has answered it, that answer belongs to Chegg's library. The company may refuse deletion if the answer has been viewed multiple times, bookmarked by other users, or cited in discussions.

Additionally, if you posted a question using Chegg credits or paid for expert help, deletion does not refund those credits or charges. The transaction is considered complete once the answer is posted. Chegg also does not delete questions that violate its terms of service — those are removed by the platform itself, not by user request.

Preventing accidental posts and managing your question history

Before posting a question on Chegg, review it carefully to catch typos, unclear wording, or sensitive information you do not want to share. Once posted, questions are visible to other users and experts almost immediately, so catching mistakes before submission is easier than requesting deletion later.

If you post questions regularly, periodically review your question history and delete any you no longer need. This keeps your profile clean and reduces the chance of old questions resurfacing or being misunderstood by new users. You can also adjust your privacy settings in your Chegg account to control who can see your profile and questions, though this does not hide questions from the platform itself.

Frequently Asked Questions

Can I delete a question after I've already paid for an answer?

You can delete the question from your profile, but you will not receive a refund for the credits or payment you spent. The answer itself may remain on Chegg's platform if other users have viewed or saved it. Contact support if you want both the question and answer removed, though they may decline.

What if I posted a question with personal information by accident?

Delete it immediately if the option is available. If the question has an answer and you cannot delete it yourself, contact Chegg support right away and explain the privacy concern. Support is more likely to prioritize removal requests involving personal data, though response times still vary.

Does deleting a question affect my Chegg account status or reputation?

No. Deleting questions does not impact your account standing, credit balance, or ability to post future questions. Chegg tracks your overall activity, but removing individual questions has no penalty.

Can I edit a question instead of deleting it?

Chegg does not offer a built-in edit feature for posted questions. If you need to change wording or add information, you must delete the original and post a new one. This is another reason to review questions carefully before posting.

How long does it take for a deleted question to disappear from search results?

Deleted questions usually vanish from your profile immediately, but they may remain in search engines or cached pages for days or weeks. If privacy is a concern, contact Chegg support to request they remove it from their servers entirely.