You can delete your own Facebook review in a few taps, but the steps differ depending on whether you posted it on a business page or in a recommendation
Facebook stores reviews in two places: on a business's Facebook page (where customers leave star ratings and written feedback), and in your own activity history. Deleting a review you wrote removes it from both locations. The process takes less than a minute, but the exact steps depend on which type of review you posted and what device you're using.
If you left a review on a business page, you can delete it from the business page itself or from your profile. If you wrote a recommendation in a Facebook group or on someone's timeline, you'll delete it as you would any other post. Either way, once you delete it, the review disappears immediately and the business owner can no longer see it.
Key Takeaways
- Reviews posted on a business Facebook page can be deleted directly from that page or from your profile activity.
- To delete from the business page, find your review, tap the three dots, and select delete.
- To delete from your profile, go to your activity history, find the review, and remove it there.
- Deleted reviews disappear immediately and cannot be recovered, so double-check before confirming.
- If you only want to edit a review instead of deleting it, Facebook allows you to change the text and star rating without removing it entirely.
Deleting a review directly from the business page
Open the Facebook page of the business where you left the review. Scroll down to the reviews section—on most business pages, this appears as a tab or section labeled "Reviews" near the top of the page. Look for your review in the list. Your name and profile picture will appear next to it.
Tap or click the three dots (menu icon) in the top right corner of your review. A dropdown menu will appear with options including "Delete." Select "Delete" and confirm when Facebook asks you to verify. Your review is now removed from the business page and will no longer appear in search results or on the business's profile.
Deleting a review from your profile activity
Go to your Facebook profile and click the "Activity" tab (on mobile, this may appear as a menu option). Scroll through your activity history to find the review you posted. You can search by date or business name to find it faster. Once you locate it, tap or click the three dots in the top right corner of that post.
Select "Delete" from the menu. Facebook will ask you to confirm the deletion. Once you confirm, the review is removed from your activity and from the business page. This method works whether you posted a star rating, written review, or recommendation.
Editing instead of deleting
If you want to keep the review but change what you wrote or your star rating, you don't have to delete it. Tap or click the three dots on your review and select "Edit." You can then change the text, update your star rating, or add photos without removing the review entirely.
Editing is useful if you had a bad experience initially but the business resolved the issue, or if you want to add more detail to your original review. The edited version will show that you updated it, but the review stays live on the business page.
What happens after you delete a review
Once deleted, your review is gone permanently. The business owner will no longer see it, and it won't appear in the business's overall rating calculation. If other people had replied to your review with comments, those replies are also removed.
Facebook does not send a notification to the business owner when you delete a review, so they won't know you removed it unless they were actively monitoring their reviews. If you want to explain why you deleted it or resolve an issue, you may want to contact the business directly.
Deleting reviews you posted in groups or on timelines
If you posted a recommendation or review in a Facebook group or on someone's timeline rather than on a business page, delete it like any other post. Find the post, tap the three dots, and select "Delete Post." Confirm the deletion. This removes it from the group or timeline immediately.
Group admins may have the ability to see deleted posts in some cases, but the post will no longer be visible to other members. If you're concerned about privacy, you can also delete comments people left on your review before deleting the review itself.
Troubleshooting: Review won't delete
If you're unable to delete a review, check that you're logged into the account that posted it. You can only delete reviews you wrote yourself—you cannot delete someone else's review. If you're the business owner and want to remove a customer's negative review, you'll need to report it to Facebook instead of deleting it directly.
If the delete button doesn't appear, try refreshing the page or logging out and back in. On mobile, make sure you're using the latest version of the Facebook app. If the problem persists, the review may have been posted from a different account, or Facebook may be experiencing a temporary issue.
Frequently Asked Questions
Can I delete a review someone else posted about my business?
No, you cannot delete customer reviews directly. As a business owner, you can report reviews that violate Facebook's policies (such as spam, hate speech, or false information) and Facebook may remove them. You can also respond to reviews publicly to address concerns.
Will the business owner know I deleted my review?
Facebook does not notify business owners when a review is deleted. However, if they were actively monitoring their reviews or if the review was recent, they may notice it's gone. If you want to explain your decision, contact the business directly.
Can I recover a review after I delete it?
No, deleted reviews cannot be recovered. Facebook does not keep a backup of deleted reviews. If you want to post a review again, you'll need to write a new one from scratch.
What's the difference between deleting and editing a review?
Editing keeps your review live but changes the content or rating. Deleting removes it completely so it no longer appears on the business page or in your activity. Use editing if you want to correct or update your feedback, and deletion if you want it gone entirely.
Can I delete a review from the Facebook mobile app?
Yes, the process is the same on mobile as on desktop. Open the business page or your profile, find the review, tap the three dots, and select delete. Make sure you're using the latest version of the Facebook app for the smoothest experience.