Yes, you can replace a Roku remote, and you have several options

If your Roku remote stops working, gets lost, or breaks, you can buy a replacement from Roku directly, from retailers like Amazon or Best Buy, or from third-party manufacturers. The remote you need depends on which Roku device you own — not all remotes work with all models. A replacement typically costs between $20 and $40, though some specialty remotes cost more. You can also use your phone as a remote using the Roku mobile app while you wait for a replacement to arrive.

The fastest way to find the right remote is to locate your Roku model number first, then search that number on Roku.com or Amazon to see compatible options. Most replacements arrive within a week, and many retailers offer same-day pickup at physical stores.

Key Takeaways

  • Roku remotes are model-specific, so you need to know which Roku device you own before buying a replacement.
  • Official Roku remotes are sold through Roku.com, Amazon, Best Buy, and other major retailers, usually for $20 to $40.
  • Third-party remotes from brands like GE Enbrighten or One For All work with some Roku models but not all — check compatibility before buying.
  • The Roku mobile app lets you control your Roku from your phone while waiting for a physical remote to arrive.
  • Roku voice remotes cost more than standard remotes but let you search by speaking instead of typing.

Finding your Roku model number

Before you buy a replacement remote, you need to know which Roku device you own. The model number is printed on the device itself or shown in your Roku settings. To find it in settings, go to Settings > System > About on your TV screen. Write down the model number — it usually starts with "4002" or "9102" or similar.

You can also find the model number on the back or bottom of your Roku device, or on the original box or receipt. Once you have the model number, you can search Roku.com or Amazon to see which remotes are compatible. Some older Roku models use different remotes than newer ones, so this step matters before you spend money on a remote that won't work.

Official Roku remotes and where to buy them

Roku sells its own remotes through Roku.com, Amazon, Best Buy, Walmart, and Target. An official standard remote (without voice control) costs around $20 to $25. A voice remote, which lets you search by speaking, costs $25 to $35. Roku also sells specialty remotes like the Roku Enhanced Voice Remote, which includes a lost-remote finder button and costs around $30.

When you order from Roku.com, shipping usually takes 5 to 10 business days. Amazon Prime members often get faster shipping if they order through Amazon. Best Buy and Walmart offer in-store pickup at many locations, which can get you a remote the same day. Check the product page carefully to confirm it matches your Roku model number before completing your purchase.

Third-party remotes that work with Roku

Several non-Roku brands make remotes that work with Roku devices. GE Enbrighten, One For All, and Contixo all sell Roku-compatible remotes, usually for $15 to $30. These remotes often have the same buttons as official Roku remotes and work the same way. However, not every third-party remote works with every Roku model, so you must check the product description to confirm compatibility with your specific device.

Third-party remotes are sometimes cheaper than official ones and are often available at more retailers. The trade-off is that they may not include features like voice search or the lost-remote finder, and customer support may be harder to reach if something goes wrong. Read the reviews on Amazon or Best Buy to see whether other users with your Roku model had success with the remote you are considering.

Using your phone as a temporary remote

While you wait for a replacement remote to arrive, you can control your Roku from your smartphone using the official Roku app. Download the Roku app from the Apple App Store or Google Play Store, sign in with your Roku account, and select your device. The app shows a virtual remote on your phone screen with all the same buttons as a physical remote.

The Roku app works over WiFi, so your phone and Roku must be on the same network. The app also lets you search by typing on your phone keyboard instead of using the remote's letter buttons, which is often faster. This is a good temporary solution, but most people find a physical remote more convenient for everyday use since you do not have to unlock your phone every time you want to change the channel.

Voice remotes and what they add

Roku voice remotes let you search for shows and movies by speaking instead of typing. You press a button, say the name of a show or actor, and Roku searches across all your apps at once. Voice remotes cost $5 to $10 more than standard remotes. They work with most Roku models made in the last five years, but check the product page to confirm your device is supported.

Voice remotes are useful if you watch a lot of different apps and want to search quickly. They are less useful if you mainly watch one or two apps, since those apps often have their own search built in. Some voice remotes also include a lost-remote finder button that makes your Roku beep so you can locate the remote in your couch or under furniture.

What to do if your remote is under warranty

If your Roku device is still under the manufacturer's one-year warranty and the remote stopped working on its own (not from damage or water), Roku may send you a replacement remote for free. Contact Roku support through their website and describe the problem. They will ask for your device model number and serial number, which you can find in Settings > System > About.

Warranty coverage does not include lost remotes or remotes damaged by dropping, water, or physical damage. If your remote is damaged, you will need to buy a replacement. Roku support can take several days to respond, so if you need a remote quickly, buying one is usually faster than waiting for a warranty claim to be processed.

Frequently Asked Questions

Do all Roku remotes work with all Roku devices?

No. Roku remotes are model-specific, and an older remote may not work with a newer Roku device, or vice versa. Always check the product page or contact Roku support to confirm your remote is compatible with your exact model number before buying.

Can I use a universal remote with my Roku?

Some universal remotes can control Roku devices, but not all. Universal remotes that support infrared (IR) codes may work, but they usually only control basic functions like power and volume, not menu navigation. Check the remote's documentation to see if it lists Roku compatibility.

How long does a Roku remote last before it needs replacing?

A Roku remote typically lasts several years with normal use. The batteries inside usually last 6 to 12 months depending on how often you use the remote. If your remote stops responding, try replacing the batteries first before buying a new remote.

What's the difference between a standard remote and a voice remote?

A voice remote lets you search by speaking, while a standard remote requires you to type using arrow buttons. Voice remotes cost $5 to $10 more. Both types control your Roku the same way otherwise, so choose based on whether you want the convenience of voice search.

Can I return a remote if it doesn't work with my Roku?

Most retailers like Amazon and Best Buy allow returns within 30 days if the remote does not work with your device. Keep the packaging and receipt. If you buy from Roku.com, check their return policy on the website before ordering.