Connect via Bluetooth in Settings

A Zagg keyboard connects to your iPad through Bluetooth, the same wireless standard that pairs headphones and mice. Turn on your Zagg keyboard first — most models have a power switch on the back or side. Then open your iPad's Settings app, tap Bluetooth, and turn it on if it's not already active.

Your Zagg keyboard should appear in the list of available devices within 10 to 15 seconds. Tap its name — usually something like "Zagg Keys" or "Zagg Keyboard" — and your iPad will ask you to confirm the pairing. A code may appear on your screen; if so, type it on the Zagg keyboard and press Enter. Once paired, the keyboard will reconnect automatically whenever both devices are turned on and in range.

If your keyboard doesn't appear in the Bluetooth list, make sure it's in pairing mode. Most Zagg keyboards enter pairing mode when you first turn them on, or you can hold down a dedicated Bluetooth button (often marked with a Bluetooth symbol) for three to five seconds until a light blinks. Check your keyboard's manual if you're unsure which button to use.

Key Takeaways

  • Turn on your Zagg keyboard and open Settings > Bluetooth on your iPad to find and pair the devices.
  • Tap the keyboard's name in the Bluetooth list and confirm the pairing code if one appears on your screen.
  • If the keyboard doesn't show up, hold the Bluetooth button for three to five seconds to enter pairing mode.
  • Once paired, the keyboard will reconnect automatically each time you turn it on, as long as Bluetooth is enabled on your iPad.
  • If pairing fails, forget the device in Bluetooth settings and try again from the beginning.

What to Do If Pairing Fails

If your Zagg keyboard appears in the Bluetooth list but won't connect, or if it connects and then disconnects, the first step is to "forget" the device and start over. In Settings > Bluetooth, find your keyboard in the list, tap the information icon (a small circle with an "i"), and select "Forget This Device." Then turn your keyboard off and back on, and try pairing again.

If the keyboard still won't pair, restart your iPad. Hold down the top button and one volume button until the power-off slider appears, then slide to turn off. Wait 10 seconds, then press the top button again to turn it back on. Once your iPad has restarted, repeat the pairing steps above.

Battery level can also prevent pairing. If your Zagg keyboard's battery is very low, it may not have enough power to complete the connection. Charge the keyboard for at least 15 minutes using its USB cable, then try pairing again.

Charging and Battery Life

Most Zagg keyboards charge via a USB-C or micro-USB cable, depending on the model. Connect the cable to the charging port on the keyboard — usually located on the side or back — and plug the other end into a power adapter or your computer. A light on the keyboard typically turns on or changes color while charging and turns off when the battery is full.

A fully charged Zagg keyboard usually lasts between two and four weeks of regular use, though this varies by model and how often you type. If your keyboard hasn't been used in several months, charge it for 30 minutes before trying to pair it again, as a deeply depleted battery can prevent Bluetooth from working.

Using Your Keyboard with Multiple iPads

A single Zagg keyboard can pair with multiple iPads, but it can only connect to one device at a time. To switch between iPads, turn off Bluetooth on the first iPad or move the keyboard out of range, then turn on Bluetooth on the second iPad and tap the keyboard's name to reconnect.

Some Zagg keyboards have multiple Bluetooth channels or buttons labeled 1, 2, and 3. If yours has these, you can pair it with up to three devices and switch between them by pressing the corresponding button. Check your keyboard's manual to see if this feature is available on your model.

Troubleshooting Typing Problems

If your Zagg keyboard is paired but keys aren't registering or are typing the wrong characters, the connection may be unstable. Move your iPad closer to the keyboard — Bluetooth works best within 30 feet but can be disrupted by walls, metal objects, or other wireless devices. If you're near a microwave or Wi-Fi router, move away and try again.

If certain keys don't work, the keyboard may need a software update. Some Zagg keyboards have a companion app in the App Store that checks for and installs updates. Search for "Zagg" in the App Store to see if an app is available for your model, and follow the instructions to update the keyboard's firmware.

If the keyboard types but the layout is wrong — for example, pressing "A" types "Q" — your iPad may have the wrong keyboard language selected. Go to Settings > General > Keyboard > Keyboards and make sure the correct language is listed. If not, tap "Add New Keyboard" and select the language you need.

Checking Your iPad's Compatibility

Zagg makes keyboards for iPad Air, iPad Pro, iPad mini, and standard iPad models. Most Zagg keyboards work with any iPad that has Bluetooth and runs iPadOS 12 or later, but some older keyboards may not work with the newest iPad models. Check the product packaging or Zagg's website to confirm your keyboard is compatible with your specific iPad.

If you're unsure which iPad model you have, go to Settings > General > About and look for the model name. Write down the exact name — for example, "iPad Pro 12.9-inch (6th generation)" — and compare it to the keyboard's compatibility list.

Frequently Asked Questions

Do I need to download an app to use my Zagg keyboard?

No. Most Zagg keyboards work immediately after pairing through Bluetooth settings and don't require an app. However, some models have an optional companion app in the App Store that lets you customize keys or check battery level. The keyboard will work without the app.

Can I use my Zagg keyboard with other devices like an iPhone or Mac?

Yes. Any Zagg keyboard that pairs via Bluetooth can connect to an iPhone, Mac, or any other Bluetooth-enabled device. Pair it the same way: turn on Bluetooth, find the keyboard in the list, and tap to connect. You can switch between devices by disconnecting from one and connecting to another.

Why does my keyboard disconnect when I lock my iPad?

This is normal behavior for some Zagg keyboards to save battery. When you unlock your iPad, the keyboard should reconnect automatically within a few seconds. If it doesn't, turn the keyboard off and back on, or toggle Bluetooth off and on in Settings.

What should I do if my keyboard won't charge?

First, try a different USB cable — the original cable may be damaged. Make sure you're using a power adapter that provides at least 1 amp of current. If the keyboard still won't charge, the battery may be permanently dead. Contact Zagg's support team with your keyboard's model number and purchase date.

Can I use my Zagg keyboard with a case on my iPad?

Yes. A case won't interfere with Bluetooth, which works through most materials. However, if your keyboard has a built-in stand or magnetic attachment designed to hold your iPad, a thick case may prevent it from fitting properly. Check the keyboard's manual to see if a case will affect the stand.