Where to find your call schedule in Epic

Your call schedule in Epic is stored in the Schedule module, which you reach from the main menu. Open Epic, then look for the menu icon (three horizontal lines) in the top left corner and select Schedule. From there, you will see options to view your personal schedule, team schedules, and call rotations depending on your role and permissions.

The exact path depends on whether your organization uses Epic's standard scheduling interface or a customized version. Most hospitals and clinics display call schedules under My Schedule or Staff Schedule. If you cannot find the Schedule module in your main menu, it may be hidden — ask your Epic administrator or your department manager to add it to your dashboard.

Once you are in the Schedule module, your call shifts will appear on a calendar view. Shifts labeled as "call" or "on-call" show the dates and times you are assigned. Some organizations color-code call shifts differently from regular shifts, making them easier to spot at a glance.

Key Takeaways

  • Your call schedule lives in the Schedule module, accessed through the main menu icon in Epic's top left corner.
  • Call shifts appear on a calendar and are usually labeled "call" or "on-call" and may be color-coded differently from regular shifts.
  • If the Schedule module is not visible in your menu, your Epic administrator needs to add it to your dashboard.
  • You can usually view your schedule by day, week, or month — use the view options at the top of the calendar to switch between them.
  • Some organizations let you swap or request time off directly in Epic; others require you to contact your manager or use a separate system.

Switching between day, week, and month views

Epic's Schedule module lets you view your call assignments in different time frames. At the top of the calendar, you will see buttons or a dropdown menu labeled Day, Week, or Month. Click the view you want. The day view shows one day at a time with hourly detail, the week view shows seven days with shift blocks, and the month view shows the entire month in a grid.

Most people use the month view to spot call patterns and plan around them. The week view is useful when you need to see the exact times your shifts start and end. If you are looking for a specific date, use the calendar picker (usually a small calendar icon) to jump to that week or month directly instead of scrolling.

Checking call shifts assigned to your team

If you have manager or supervisor permissions, you can view your team's call schedule instead of just your own. In the Schedule module, look for a dropdown or filter option that says View, Staff, or Team. Select your team or department name. The calendar will then show all call assignments for everyone in that group.

This view helps you see who is on call on any given day and spot gaps or overlaps in coverage. Some organizations also let you filter by role — for example, viewing only attending physicians or only residents — to focus on the coverage you need to check.

Understanding call shift labels and symbols

Epic uses different labels and symbols to show what type of shift you are working. A shift labeled Call or On-Call means you are available to respond to patient needs during that period. Some organizations distinguish between In-House Call (you stay at the hospital) and Home Call (you stay home but must respond within a set time). Check your organization's scheduling guide or ask your manager if you are unsure what a label means.

The color of a shift block also carries meaning. Call shifts are often shown in a different color than regular work shifts — for example, red for call and blue for regular hours. Hover your mouse over a shift to see a tooltip with more details, including the start time, end time, and any notes your manager added.

Requesting time off or swapping call shifts

Some organizations let you request time off or swap call shifts directly in Epic. Look for a Request, Swap, or Time Off button in the Schedule module. Click the shift you want to change, then select the action you need. You will usually fill out a form with your reason and submit it to your manager for approval.

Other organizations do not use Epic for scheduling changes and require you to contact your manager or use a separate scheduling system. Check with your department before assuming you can make changes in Epic — submitting a request in the wrong system can cause confusion and delays.

Troubleshooting when you cannot see your schedule

If the Schedule module does not appear in your menu, you do not have the right permissions set up. Contact your Epic administrator or your department's IT support and tell them you need access to the Schedule module. They can add it to your dashboard in a few minutes.

If you can see the Schedule module but your call shifts are not showing up, try refreshing the page or logging out and back in. If that does not work, check whether you are viewing the correct time period — scroll forward or backward on the calendar to make sure you are looking at the right month or week. If your shifts still do not appear, contact your manager to confirm that the schedule has been published and that you have been assigned to it.

Frequently Asked Questions

Can I see other people's call schedules in Epic?

Only if you have manager or supervisor permissions. Regular staff can see only their own schedule. If you need to see a colleague's schedule for coverage or planning purposes, ask your manager to check it for you or request that they give you view-only access to your team's schedule.

What does "home call" mean versus "in-house call"?

Home call means you stay at home but must be available to come in within a set time frame, usually 15 to 30 minutes. In-house call means you stay at the hospital or facility during your call shift. Your organization's policy determines which type you work and how you are compensated for each.

How far in advance is the call schedule posted?

This varies by organization. Some post schedules three to six months ahead, while others post them monthly or even weekly. Ask your manager or check your department's scheduling policy to find out when the next schedule goes live.

What if I see a call shift I do not remember being assigned?

Contact your manager right away. It could be a data entry error, or the schedule may have been updated after you last checked. Do not assume it will be fixed on its own — confirming with your manager prevents conflicts later.

Can I print my call schedule from Epic?

Yes. Most browsers let you print the calendar view directly using Ctrl+P (Windows) or Command+P (Mac). Some organizations also let you export the schedule as a PDF or send it to your email — look for an export or download button in the Schedule module.