How to Check Your Uber Rating as a Rider or Driver

Your Uber rating is a two-way street — riders rate drivers, and drivers rate riders. Both scores matter more than most people realize, and knowing where yours stands takes less than a minute once you know where to look.

What Is an Uber Rating?

Uber uses a 5-star rating system for both riders and drivers. After each completed trip, both parties have the opportunity to rate the experience. Those individual ratings are averaged over time to produce a cumulative score that's visible within the app.

For drivers, this rating is tied directly to account standing — consistently low scores can result in deactivation. For riders, a low rating can make it harder to get pickups, since drivers in many markets can see a rider's score before accepting a trip request.

How to Check Your Rating as a Rider 📱

Checking your rider rating on the Uber app is straightforward:

1. Open the Uber app on your smartphone
2. Tap the profile icon or your name in the top-left corner of the home screen
3. Your rating appears directly on your profile page, displayed as a number (e.g., 4.83)

That number is your average rating across all your recent trips. Uber doesn't show you who gave you which rating or the breakdown of individual scores — just the rolling average.

On the Website

If you prefer using Uber's desktop site:

1. Go to riders.uber.com and log in
2. Navigate to your profile settings
3. Your rating is displayed near your name and account information

How to Check Your Rating as a Driver

Uber driver-partners check their rating through the Driver app, which is separate from the rider-facing Uber app:

1. Open the Uber Driver app
2. Tap the menu icon (three horizontal lines) or your profile photo
3. Your rating is displayed prominently at the top of your profile

Drivers also have access to more detailed feedback tools. The Feedback section within the Driver app shows:

• Your current rating
• Compliments riders have left (e.g., "Great conversation," "Clean car")
• General categories where ratings may be lower, without identifying specific riders

This additional layer of feedback exists because driver ratings are tied to livelihood — Uber provides more transparency on the driver side to help partners improve.

How Uber Calculates Your Rating

Uber doesn't use a simple lifetime average. Instead, it weights your rating based on your most recent trips — typically the last 500 rated trips for drivers. This means:

• A bad stretch of ratings can be recovered from with consistently good experiences
• A single low rating has less impact on a long-established account than on a newer one
• New accounts are more volatile — a few ratings in either direction move the needle significantly

For riders, the calculation works similarly, though Uber hasn't publicly specified the exact window used for rider averages.

What Counts as a Good Rating? ⭐

Uber's rating thresholds give useful context:

For drivers, Uber sets city-specific minimum rating thresholds — typically somewhere around 4.6 to 4.7 — below which accounts face warnings or deactivation. These thresholds can vary by market.

For riders, there's no published cutoff, but anecdotal reports from drivers suggest that ratings below roughly 4.5 can lead to more frequent trip rejections in busy markets.

Why Your Rating Might Be Lower Than Expected

Several factors influence where a rating lands — and not all of them are obvious:

• Defaulting to 5 stars vs. deliberate rating: Some users always give 5 stars; others treat 4 stars as "fine." This inconsistency affects averages across the board
• Not rating at all: Unrated trips don't count toward the average, so participation rates vary
• Regional norms: Rating culture differs by city and country — average scores in some markets skew lower simply due to local habits
• Trip type: Longer trips, shared rides, or high-demand periods can all introduce more friction and affect ratings
• Account age: Newer accounts reflect fewer data points, making each rating more impactful

Factors That Vary by User Situation

How much your Uber rating actually matters depends on how you use the platform:

• Casual riders in dense urban markets with high driver supply may never notice the effect of a lower rating
• Frequent riders in smaller cities or during peak hours may find a lower score leads to longer wait times
• Drivers operating in competitive markets where Uber sets higher minimum thresholds face different stakes than those in markets with fewer active drivers
• New users — both riders and drivers — should treat early ratings carefully, since the average builds slowly and early scores carry more weight

The gap between knowing your rating and understanding what it means for your specific usage pattern — your city, your trip frequency, your account history — is where the real picture forms.