You can delete your own questions on Chegg, but the process depends on whether anyone has answered it yet
If you posted a question on Chegg and want to remove it, you can delete it yourself through your account — but Chegg's rules about when you can delete differ based on whether the question has answers. Questions with no responses can be deleted at any time. Once someone answers your question, deletion becomes harder: Chegg may not let you remove it, or the site may keep a record of it even after you request removal. The exact rules depend on your account type and Chegg's current policies, which can change.
The fastest way to delete an unanswered question is through your profile's question history. For answered questions, you will need to contact Chegg support directly, and they may decline your request.
Key Takeaways
- Unanswered questions can be deleted from your Chegg account by finding the question in your profile and selecting the delete option.
- Questions that already have answers may not be deletable through the standard delete button, and Chegg may retain them for record-keeping.
- If you cannot delete a question through your account settings, contacting Chegg support directly is the next step.
- Deleting a question does not always remove it from Chegg's servers or from search results immediately.
How to delete an unanswered question
Log into your Chegg account and go to your profile. Look for a section labeled "My Questions" or "Questions I Asked" — the exact name varies depending on which version of Chegg you are using. Find the question you want to remove from the list.
Next to or below the question, you should see a menu icon (usually three dots or a dropdown arrow). Click it and look for a "Delete" option. Select it, and Chegg will ask you to confirm. Once you confirm, the question is removed from your public profile and from Chegg's question feed.
What happens when a question already has answers
If your question has received one or more answers, the delete button may not appear, or it may be grayed out. This is because Chegg's policy is to preserve answered questions as part of its knowledge base — other students may find those answers useful, and removing them would break the connection between the question and the response.
If you still want the question removed, your only option is to contact Chegg support directly. You can reach them through the Help Center in your account settings or through the contact form on Chegg's website. Explain why you want the question deleted, but understand that Chegg may decline the request if the question has already been answered.
Removing your question from search results
Even after you delete a question from your Chegg profile, it may still appear in Google search results or other search engines for a while. Search engines cache pages and take time to update their indexes. You can request removal by using Google Search Console if you have access to your Chegg account's domain settings, but this is usually only an option for account owners or administrators.
A faster approach is to wait. Most search engines re-index Chegg pages within a few days to a few weeks. If the question was not widely viewed or linked to, it will typically disappear from search results on its own.
Why Chegg might not let you delete a question
Beyond answered questions, Chegg may prevent deletion if the question violates the site's terms of service or if it is flagged for review. Questions involving academic integrity concerns, for example, may be locked and unable to be deleted by the user who posted them.
If you see an error message or the delete option is completely missing, this is often the reason. In that case, contacting support is necessary, though Chegg may not remove the question even after you request it.
Preventing future questions from being searchable
If you want to post questions on Chegg but do not want them to be publicly visible or searchable, check your privacy settings before posting. Some Chegg accounts allow you to mark questions as private or visible only to tutors, rather than to the entire Chegg community. This setting is usually found in your account preferences or in the question submission form itself.
Making a question private before posting is simpler than trying to delete it later, especially if you are concerned about the question being linked to your name or appearing in search results.
Frequently Asked Questions
Can I delete a question after someone has started answering it?
It depends on Chegg's current policy and whether the answer has been submitted. If the answer is still being written, you may be able to delete before it is finalized. Once an answer is posted, deletion becomes much harder or impossible through the standard delete button. Contact Chegg support to request removal.
Will deleting my question refund my credits or subscription?
No. Deleting a question does not refund credits you spent to post it or to view answers. The deletion only removes the question from visibility; it does not reverse any charges or credits used.
How long does it take for a deleted question to disappear from Google?
Google typically re-indexes Chegg pages within a few days to two weeks, but it can take longer depending on how often the page was crawled. You can speed this up by using Google Search Console to request removal, if you have access to your account settings.
What if I deleted a question by accident?
If you deleted a question recently, contact Chegg support immediately and explain what happened. They may be able to restore it if the deletion is very recent, but there is no may provide. Chegg does not always keep backups of deleted user content.
Can a moderator or tutor delete my question?
Yes. Chegg moderators can remove questions that violate community guidelines, involve academic integrity concerns, or break the site's terms of service. If your question was removed by Chegg rather than by you, you will usually receive a notification explaining why.