You can delete individual trips from your Uber app, or wipe your entire ride history by closing your account

Uber stores a record of every trip you take — the route, the driver, the cost, and the time. You can remove individual rides from your history without deleting your account, or you can delete everything by deactivating your account permanently. The steps differ depending on whether you want to keep using Uber or leave the service entirely.

Deleting rides from your history does not affect your payment records or refund history. Uber keeps those separately for billing purposes. If you delete your account, you lose access to your saved payment methods, favorite locations, and ride preferences, though you can create a new account with the same email address later.

Key Takeaways

  • You can delete individual trips from your Uber app by opening the trip details and selecting the delete option — this removes them from your visible history but does not affect your account.
  • Deleting rides from your history does not change your driver rating or passenger rating, and Uber retains the data for legal and billing purposes even after you delete it from your app.
  • To delete your entire account and all associated data, you must go to the Account settings menu and select the deactivate account option, which is permanent after 30 days.
  • If you deactivate your account, you can reactivate it within 30 days by logging back in, but after that period you will need to create a new account.

Deleting individual trips from your ride history

Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Your Trips" to see your complete ride history. Find the trip you want to remove and tap on it to open the trip details.

Once the trip details are open, scroll down and look for a trash or delete icon, or a menu button (three dots) that contains a delete option. Tap it and confirm that you want to delete the trip. The ride will disappear from your visible history immediately.

You can delete multiple trips one at a time using this method. There is no limit to how many rides you can remove, and you can delete trips from any point in your history — recent rides or trips from years ago.

What happens to your data when you delete a trip

Deleting a trip from your app removes it from your visible history, but Uber retains the underlying data on its servers. The company keeps records of all trips for legal, tax, and dispute resolution purposes. If you need a record of a trip for a tax deduction or to dispute a charge, you can contact Uber support and they can retrieve the information even after you have deleted it from your app.

Your driver rating and passenger rating are not affected by deleting trips from your history. These ratings are based on feedback from drivers and passengers, not on which trips appear in your visible history. Deleting a trip does not change how drivers or Uber see your account.

Deactivating your entire Uber account

If you want to remove all your data and stop using Uber, you can deactivate your account. Open the Uber app and tap the menu icon in the bottom right. Select "Account" and then scroll down to find "Deactivate Account" or "Delete Account" (the exact wording varies by region and app version).

Tap the deactivate option and follow the prompts. Uber will ask you to confirm your decision and may ask why you are leaving. After you confirm, your account will be deactivated immediately, and you will no longer be able to request rides or access your account information through the app.

You have 30 days to change your mind. If you log back into your Uber account within 30 days, your account will be reactivated and all your data will be restored. After 30 days, your account is permanently deleted and you cannot recover it.

What data gets deleted when you close your account

When you deactivate your Uber account, the following information is removed from your visible account: your ride history, saved payment methods, favorite locations, home and work addresses, profile photo, and any preferences you set. Your name and email address are also disassociated from the account.

However, Uber retains certain data for legal and financial reasons. The company keeps records of all transactions, driver ratings you gave, and passenger ratings you received. Tax records and dispute information are also retained. This data is not tied to your account after deactivation, but Uber can still access it if needed for legal proceedings or to resolve a dispute.

Deleting your account through the website instead of the app

You can also deactivate your account from a web browser instead of the mobile app. Go to uber.com, log in with your email and password, and click on your profile icon in the top right corner. Select "Account Settings" and scroll down to find the deactivate or delete account option.

The process is the same as on the app: you will be asked to confirm your decision, and you will have 30 days to reactivate if you change your mind. Using the website can be easier if you are having trouble finding the option in the app, or if you want to review your account information before making a final decision.

Removing payment methods and personal information without deleting your account

If you want to keep your Uber account but remove sensitive information, you can delete individual payment methods without closing the account. Open the app, go to Account settings, and select "Payment Methods." Tap the payment method you want to remove and select delete. You must have at least one valid payment method on file to request rides, so you cannot remove all of them.

You can also update your profile information without deleting your account. Go to Account settings and select "Profile" to change your name, phone number, or email address. You cannot delete your email address entirely — it is required to keep the account active — but you can change it to a different email.

Frequently Asked Questions

Does deleting a trip from my history affect my driver rating?

No. Your driver rating is based on feedback from passengers, not on which trips appear in your visible history. Deleting a trip does not change how Uber or drivers see your account or your rating.

Can I recover a trip I deleted from my history?

You cannot restore a deleted trip to your visible history through the app. However, you can contact Uber support and request a record of the trip for billing or tax purposes. Uber keeps the data on its servers even after you delete it from your app.

What happens if I reactivate my account within 30 days?

All your data will be restored exactly as it was before you deactivated. Your ride history, payment methods, saved addresses, and ratings will all come back. You will be able to request rides immediately.

Can I delete my account data but keep using Uber?

No. Deleting your account means deactivating it entirely, which prevents you from using the service. You can only delete individual trips while keeping your account active. If you want to use Uber again after deactivation, you will need to reactivate within 30 days or create a new account.

Does Uber delete my data after I deactivate my account?

Uber removes your account information from its systems after 30 days, but retains transaction records, ratings, and dispute information for legal and financial purposes. This retained data is not tied to your account and cannot be accessed through a user interface.