Where to find your Amazon receipt and how to print it

You can print an Amazon receipt from your account on Amazon.com or the Amazon app. The receipt lives in your order history, not in your email inbox — even if Amazon sent you an order confirmation email, that email is not the same as the receipt you can print. You'll need to log into your Amazon account, find the order, and print from there.

Amazon keeps receipts available for orders placed in the last 18 months. If your order is older than that, Amazon may not display a printable receipt, though you can still contact Amazon customer service to request one.

Key Takeaways

  • Receipts are found in your order history on Amazon.com or the mobile app, not in your email confirmation messages.
  • You can print a receipt directly from your browser using your computer's print function, or save it as a PDF file to keep a digital copy.
  • Amazon receipts show the order number, items purchased, prices, and delivery address, but not your payment method details.
  • If you need a receipt for an order older than 18 months, contact Amazon customer service through your account.

Printing a receipt on a computer

Open Amazon.com in your web browser and log into your account. Click on the account menu (usually in the top right corner, sometimes labeled with your name or a person icon) and select "Returns, Orders and Accounts" or "Your Orders." This takes you to a list of all your recent orders.

Find the order you need a receipt for and click on it to open the order details page. Look for a button or link that says "Print Receipt" or "Invoice" — this is usually near the top or bottom of the order details. Click it, and your browser's print dialog will open. From there, you can print to your physical printer or select "Save as PDF" to create a digital copy on your computer.

Printing a receipt on your phone or tablet

Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Returns, Orders and Accounts" or "Your Orders." Find the order you need and tap it to see the details.

On the order details screen, look for a menu icon (three dots) or a "Print" option. Tap it. If your phone shows a print dialog, you can send it to a printer connected to your home network, or save it as a PDF. If the app doesn't show a print option, open the order in your mobile web browser instead — go to Amazon.com, log in, find the order, and use your browser's print function.

What information appears on an Amazon receipt

An Amazon receipt shows your order number, the date you placed the order, each item you bought with its price, the subtotal, any taxes charged, shipping cost (if applicable), and the total amount paid. It also displays the delivery address and the estimated or actual delivery date.

The receipt does not show your payment method, credit card number, or full billing address — Amazon keeps that information separate for security reasons. If you need proof of what you paid with, you'll have to check your bank or credit card statement instead.

Saving a receipt as a PDF for your records

Creating a PDF copy is useful if you want to keep receipts organized on your computer without printing them. When you open the print dialog (whether on a computer or phone), look for an option that says "Save as PDF" or "Print to PDF." Select that instead of choosing a physical printer, and your browser will ask you where to save the file.

Name the file something you'll recognize later — for example, "Amazon-Order-12345-Laptop" rather than just "receipt" — so you can find it quickly if you need it months later. Store it in a folder you use for financial records or receipts.

Printing receipts for returns or refunds

If you're returning an item, you may need the receipt or order number. Amazon doesn't require you to print and include the receipt with a return — you just need the order number, which appears on the packing slip inside the box or on the return label Amazon generates. However, keeping a printed receipt can be helpful for your own records to track what you returned and when.

If you've already received a refund and need to print the receipt for tax or warranty purposes, the receipt is still available in your order history even after the refund has been processed.

Troubleshooting: receipt not showing or won't print

If you can't find the receipt button on an order, the order may be older than 18 months. Amazon removes the printable receipt option for very old orders. You can still contact Amazon customer service through your account and request a copy — they can usually provide one within a few business days.

If the print dialog opens but nothing prints, check that your printer is turned on and connected to your computer or network. If you're trying to print from the mobile app and it's not working, try opening the order in your mobile web browser instead. Sometimes the app's print function is limited depending on your phone's operating system.

Frequently Asked Questions

Can I print an Amazon receipt from the confirmation email?

No. The order confirmation email Amazon sends you is not a receipt and doesn't have a print option. You must go to your order history on Amazon.com or the app to print the actual receipt. The email confirms your order was placed, but the receipt shows the final details including taxes and shipping.

Do I need to print a receipt to return something?

No. Amazon generates a return label with your order number on it, and that's all you need. You don't have to print the receipt itself. However, printing it for your own records is a good idea if you want to track what you returned.

What if I deleted my Amazon account — can I still get a receipt?

If your account is deleted, you won't be able to access receipts through your account. Contact Amazon customer service before deleting your account if you need copies of receipts. Once the account is gone, retrieving old receipts becomes much harder.

Can I print a receipt for someone else's Amazon order?

Only if you have access to that person's Amazon account. You'll need their login information. If someone else placed the order and you need a receipt, ask them to print it and send it to you, or contact Amazon customer service with proof that you're authorized to receive it.