SeatGeek tickets go into Apple Wallet through a link in the SeatGeek app
When you buy tickets through SeatGeek, the app gives you an option to add them directly to Apple Wallet. Open the ticket in the SeatGeek app, tap the button labeled "Add to Apple Wallet" or a similar prompt, and confirm the action. The ticket appears as a pass in your Wallet app, where you can display it at the venue by opening Wallet and selecting the ticket.
The pass includes the barcode, seat information, and event details. You do not need to take a screenshot or print anything — the Wallet version is the official ticket. If you have multiple tickets for the same event, each one adds to Wallet separately.
Key Takeaways
- The "Add to Apple Wallet" button appears in the SeatGeek app after you purchase tickets, usually on the ticket details screen.
- Once added, the ticket lives in your Wallet app and displays the barcode, seat number, and event information.
- You can add tickets to Wallet at any time after purchase, not just immediately after buying them.
- If the button does not appear, make sure your device runs iOS 6 or later and that you have the latest version of the SeatGeek app installed.
Where to find the add to wallet button
Open the SeatGeek app and navigate to your tickets. You can reach them by tapping the account menu (usually a profile icon) and selecting "My Tickets" or a similar option. Find the event you want to add to Wallet and tap it to open the full ticket details.
On the ticket details screen, look for a button that says "Add to Apple Wallet," "Add to Wallet," or displays an Apple Wallet icon. The exact wording and placement vary slightly depending on your app version, but the button is typically near the top or bottom of the ticket information. Tap it once.
What happens when you tap the button
Your device will ask you to confirm adding the pass to Wallet. You may see a preview of how the ticket will look in Wallet, showing the barcode, event name, date, time, and seat details. Review this information to make sure it is correct, then tap "Add" or "Confirm" to complete the process.
The ticket now appears in your Wallet app under the Passes section. You can open Wallet at any time, find the ticket, and display it to venue staff by holding your phone up to their scanner. The barcode remains active and scannable whether your phone is locked or unlocked.
Adding multiple tickets from the same purchase
If you bought multiple tickets for one event, SeatGeek shows each ticket separately in your account. Open each ticket individually and tap "Add to Apple Wallet" for each one. They all go into the same Wallet app but appear as separate passes, so you can hand your phone to a companion to scan their ticket without having to navigate between them.
You can also add tickets to Wallet at different times. If you buy tickets now and add them later, the option remains available in the SeatGeek app. There is no time limit for when you must add them.
Troubleshooting if the button does not appear
The "Add to Apple Wallet" button requires iOS 6 or later on your iPhone or iPad. If you have an older device, you cannot use this feature. Check your device settings by going to Settings > General > About and looking at the iOS version number.
If your device runs a recent iOS version but the button still does not show, try updating the SeatGeek app. Open the App Store, tap your profile icon, scroll to "Available Updates," find SeatGeek, and tap "Update." Close and reopen the SeatGeek app after the update finishes. If the button still does not appear, the ticket may have been purchased through a different method or reseller that does not support Wallet integration.
Displaying your ticket at the venue
When you arrive at the event, open the Wallet app on your home screen or lock screen. Find your ticket in the Passes section and tap it. The barcode expands to fill your screen, and you can hold your phone up to the venue's scanner. The scanner reads the barcode and grants you entry.
Your phone does not need to be plugged in or connected to the internet for the barcode to work. If your battery is very low, your phone may show a low-power mode warning, but the Wallet pass typically remains scannable. Keep your phone charged before the event to avoid any issues.
Frequently Asked Questions
Can I add the same ticket to multiple phones?
No. A SeatGeek ticket can only be added to one Apple Wallet at a time. If you need the ticket on a different phone, you would have to remove it from the first phone and add it to the second. For events with multiple attendees, each person should add their own ticket to their own phone.
What if I lose my phone before the event?
Log into your SeatGeek account on another device and access your tickets there. You can display the barcode on any screen — a computer, tablet, or borrowed phone — and the venue can scan it. You can also add the ticket to a new phone's Wallet if you get a replacement device before the event.
Does the ticket work if my phone dies at the venue?
No. The barcode needs to display on your screen for the scanner to read it. If your battery dies, you cannot show the ticket. Bring a charger or power bank to the event, or ask the venue if they have a way to look up your ticket using your name and order number.
Can I remove a ticket from Apple Wallet?
Yes. Open Wallet, find the ticket, swipe up on it, and tap "Remove Pass." The ticket stays in your SeatGeek account and you can add it to Wallet again later if needed. Removing it from Wallet does not cancel your purchase.
What if the barcode does not scan at the venue?
Tell the venue staff immediately. They can usually look up your ticket using your name and order number from SeatGeek. Have your SeatGeek confirmation email or order number ready. Do not leave the entry area until the staff confirms you are checked in.