You can cancel Google Fi through your Google Account settings, and the process takes a few minutes

To cancel Google Fi, sign into your Google Account on a computer or phone, go to your Google Fi settings, and select the option to cancel service. Google will ask you to confirm, and your service stops at the end of your current billing cycle — not immediately. You'll receive a final bill for any charges through that date, and you can port your phone number to another carrier if you want to keep it.

The key thing to know upfront: cancelling Fi doesn't delete your Google Account or affect other Google services like Gmail, Drive, or Photos. It only stops your mobile phone service. If you use Fi for calls, texts, or data, you'll lose that access once the cancellation takes effect.

Key Takeaways

  • Cancel Google Fi by signing into your Google Account, opening Google Fi settings, and selecting the cancel option — the whole process takes about five minutes.
  • Your service continues until the end of your current billing cycle, so you have time to switch to another carrier before you lose phone access.
  • You can request to port your phone number to a new carrier during cancellation, which keeps your existing number active with the new provider.
  • Google will send a final bill for any remaining charges, and you should download your account data or messages before cancellation if you want to keep them.

Step-by-step cancellation through Google Account settings

Open a web browser and go to myaccount.google.com. Sign in with the Google Account connected to your Fi service. On the left side menu, click Services and subscriptions, then find Google Fi in the list and click on it.

Inside your Fi settings, scroll down until you see a button or link labeled Cancel service or Cancel Fi. Click it. Google will show you a confirmation screen that explains your service will end at the end of your current billing cycle and lists any final charges you'll owe. Review this information, then click the button to confirm cancellation. That's the cancellation itself — you're done at this point.

If you're cancelling from a phone instead of a computer, the steps are the same: open the Google Fi app, tap your profile icon or settings, find the cancel option, and confirm. The app version works just as well as the web version.

What happens to your phone number

When you cancel Fi, your phone number doesn't automatically disappear — but it does become inactive after your service ends. If you want to keep the same number and move it to another carrier, you need to request a number port during or right after cancellation. Google will give you the option to port your number as part of the cancellation process, or you can contact your new carrier and they can request the port on your behalf.

To port your number, you'll need your account PIN or password for Google Fi. You can find your Fi PIN in your Google Account settings under Security. Have this ready before you start the cancellation, or have it available when your new carrier asks for it. The port usually takes one to three business days, and during that time your number may not work on either service.

If you don't port your number, Google releases it back into circulation after a waiting period. You won't be able to use it again, and someone else may eventually get assigned that number.

Timing: when your service actually stops

Cancellation doesn't cut off your service immediately. Instead, Fi stops working at the end of your current billing cycle. If you cancel on the 10th and your billing cycle ends on the 25th, you have service until the 25th. This gives you time to set up a new carrier and transfer your number before you lose phone access entirely.

Check your Fi account to see when your next billing date is — that's when your cancellation takes effect. If you need service to stop sooner, contact Google Fi support through your account settings, though they may charge you an early termination fee depending on your plan type. Most Fi plans don't have contracts, so early termination fees are uncommon, but it's worth asking.

Your final bill and what you owe

Google sends a final bill to the email address associated with your Google Account. This bill covers any charges through your cancellation date — typically data you used, calls or texts you made, or any add-ons you had active. If you paid for a full month but cancelled partway through, you may receive a credit for the unused portion, depending on your plan.

Check your billing history in Google Fi settings before you cancel so you know roughly what to expect. If you set up automatic payments, Google will charge your payment method for the final bill just like any other month. If you don't have automatic payments on, you'll need to pay the invoice manually when it arrives.

Backing up your data before cancellation

Cancelling Fi doesn't automatically delete your messages, call history, or contacts — those live in your Google Account or on your phone, not in Fi itself. But if you want to keep a record of your Fi account activity, download it before cancellation. Go to your Google Account settings, click Data and privacy, then Download your data. Select Google Fi from the list of services and follow the prompts to download your account information as a file.

Your contacts and text messages are usually stored separately — contacts in Google Contacts and texts on your phone itself or in Google Messages. These won't be affected by cancelling Fi, but if you're switching phones or carriers, make sure those are backed up too. Google Contacts backs up automatically if you're signed into your Google Account on your phone.

Switching to a new carrier after cancellation

Once you've cancelled Fi, you'll need a new phone plan before your service ends. Most carriers let you start a new plan online or in a store, and you can bring your own phone if it's compatible with their network. When you set up the new plan, tell the carrier you want to port your existing Fi number — they'll handle requesting the port from Google.

If you're keeping the same phone, make sure it works on your new carrier's network. Fi phones work on multiple networks, but not all phones are compatible with all carriers. Check your phone's model number and your new carrier's compatibility list before you switch. If your phone isn't compatible, you may need to buy a new one, though many carriers offer trade-in credits or discounts for switching.

Frequently Asked Questions

Can I cancel Google Fi anytime, or is there a contract?

Most Google Fi plans have no contract, so you can cancel anytime without a penalty. Some older Fi plans or specific promotions may have terms attached, so check your account settings or contact Fi support to confirm your plan type before cancelling.

What if I want to pause my service instead of cancelling?

Google Fi doesn't have an official pause feature, but you can turn off data and disable calling and texting in your Fi settings to stop using the service without cancelling. This keeps your account and number active but prevents charges. You can reactivate these features anytime.

Will cancelling Fi affect my Google Account or Gmail?

No. Cancelling Fi only stops your phone service. Your Google Account, Gmail, Drive, Photos, and all other Google services stay active and unchanged. Your account PIN and password remain the same.

How long does it take to port my number to another carrier?

Number porting usually takes one to three business days. During the port, your number may not work on either Fi or your new carrier for a few hours. Your new carrier will tell you when the port is complete and your number is active on their network.

Can I reactivate Google Fi after I cancel?

Yes. You can sign back into your Google Account and restart Fi service anytime after cancellation. If you ported your number, you'll need to port it back from your new carrier, which is a separate process. If you didn't port it, you'll get a new number when you reactivate.