Cancel a Kindle order in your account settings within minutes
You can cancel a Kindle book order on Amazon's website or mobile app as long as the book hasn't been delivered to your device yet. The process takes about two minutes and works the same way whether you ordered the book by accident, changed your mind, or found it elsewhere. Amazon will refund the purchase price to your original payment method, though the refund may take a few business days to appear.
The fastest route is through your Amazon account on a computer or phone. You do not need to contact Amazon support unless the order already arrived on your Kindle — in that case, you'll need to request a refund through their help system instead.
Key Takeaways
- You can cancel a Kindle order from your Amazon account as long as the book hasn't delivered to your device yet.
- The cancellation process takes place in your order history and completes immediately, though the refund takes a few business days.
- If the book already arrived on your Kindle, you cannot cancel it yourself — you must contact Amazon support to request a refund.
- Cancelling a Kindle order does not affect your Amazon account, subscription, or future purchases in any way.
Cancel through your Amazon account on a computer
Open Amazon.com and sign into your account. Hover over the "Account & Lists" menu in the top right corner and select "Returns, orders & accounts" or "Your Account" depending on which version of the site you see. Click "Your Orders" to see a list of all your recent purchases.
Find the Kindle book you want to cancel in the list. Click the three-dot menu button next to the order or click "Return or manage items" below the book title. Select "Cancel order" or "Return for refund" from the menu. Confirm the cancellation when Amazon asks you to verify. The order will disappear from your account, and the refund will process to your original payment method within a few business days.
Cancel through the Amazon mobile app
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Returns, orders & accounts" or "Your Account." Tap "Your Orders" to see your purchase history.
Swipe left on the Kindle book order you want to cancel, or tap and hold the order until a menu appears. Select "Cancel order" or "Return for refund." Confirm when the app asks you to verify. The cancellation takes effect immediately, and your refund will arrive within a few business days.
What happens if the book already arrived on your Kindle
If the book has already been delivered to your Kindle device or app, the self-service cancellation option will no longer appear in your order history. Amazon treats delivered books differently from undelivered orders, so you cannot cancel it yourself through your account.
Contact Amazon Customer Service through the "Contact Us" link at the bottom of Amazon.com. Select "Digital Content and Devices" as your issue category, then "Kindle Books." Explain that you want to return the book and request a refund. Amazon will review your request and usually approve refunds for books purchased within the last seven days. Refunds for older purchases are handled case by case, but Amazon often grants them if you have not read much of the book.
Refund timing and what to expect
Refunds for cancelled Kindle orders appear in your account within three to five business days, though some payment methods take longer. If you paid with a credit or debit card, the refund shows as a credit to that card. If you used an Amazon gift card balance or store credit, the money returns to your Amazon account immediately and you can spend it right away.
The book will disappear from your Kindle library as soon as you cancel the order. If you had already downloaded it to a device, you may need to manually delete it from that device's storage, though it will no longer be readable once the license is removed.
Cancelling a pre-order or upcoming release
Kindle books that have not been released yet appear in your orders with a "Pre-order" label. You can cancel a pre-order using the same steps as a regular order — go to Your Orders, find the book, and select "Cancel order." You will not be charged until the book is released, so cancelling a pre-order before the release date prevents any charge from going through.
If you cancel a pre-order after the book has been released and delivered, you'll need to contact Amazon support instead, as the self-service cancellation option will no longer be available.
Frequently Asked Questions
Can I cancel a Kindle order if I already started reading it?
If the book is still undelivered, yes — you can cancel it regardless of whether you've read any of it. If the book already arrived on your device, you cannot cancel it yourself, but you can contact Amazon support and request a refund. Amazon often approves refunds for books read within the first few days of purchase, though there is no may provide.
Will cancelling a Kindle order affect my Kindle Unlimited subscription?
No. Cancelling a purchased Kindle book has no effect on your Kindle Unlimited membership or any other Amazon services. The two are separate — Kindle Unlimited books are borrowed, not purchased, and cancelling a purchase does not change your subscription status.
What if I don't see the cancel option in my order history?
The cancel option only appears for orders that have not yet been delivered to your device. If you cannot see it, the book has likely already arrived on your Kindle. Contact Amazon support through the "Contact Us" page and request a refund instead.
Can I cancel a Kindle order placed through a third-party seller?
Kindle books are sold directly by Amazon, not by third-party sellers. If you purchased a Kindle book, it came from Amazon regardless of where you found the link. You can cancel it using the same process as any other Kindle order.