Cancel Spokeo through your account settings

The fastest way to stop your Spokeo subscription is to log into your account and cancel directly. Go to spokeo.com, sign in with your email and password, and look for account settings or subscription management — usually found in a menu at the top right of the page or under your profile name.

Once you're in your account settings, find the section labeled "Subscription," "Billing," or "Manage Membership." You'll see your current plan and a button or link to cancel. Click it. Spokeo will ask you to confirm the cancellation and may offer you a discount to stay — you can ignore this and proceed with canceling.

After you confirm, you should see a message saying your subscription has been canceled. Take a screenshot of this confirmation page. Your access will end on your next billing date, not immediately, so you'll keep using Spokeo until then.

Key Takeaways

  • Log into your Spokeo account and find the subscription or billing section to cancel directly through the website.
  • Spokeo will ask you to confirm the cancellation and may offer a discount — you can decline and proceed.
  • Your subscription ends on your next billing date, not right away, so you'll have access until then.
  • If you can't access your account, contact Spokeo support by email or through their help center to request cancellation.
  • Check your credit card or bank statement after your billing date to confirm the charges have stopped.

Contact Spokeo support if you can't access your account

If you've forgotten your password or can't log in for any reason, you can still cancel by reaching out to Spokeo directly. Visit spokeo.com/help or look for a "Contact Us" link at the bottom of their website. Most support requests go through email, and Spokeo typically responds within one to two business days.

In your message, give them your full name, the email address associated with your account, and a clear request to cancel your subscription. You can also mention your billing date if you know it. Keep the confirmation email they send you — it's your proof that you requested cancellation.

Stop charges before your next billing date

Spokeo bills on a monthly or annual cycle depending on which plan you chose. Your cancellation takes effect on your next billing date, which means you might be charged one more time after you cancel. Check your account settings to see when that date is.

If you want to avoid that final charge, contact your credit card company or bank and ask them to block future charges from Spokeo. Give them the merchant name "Spokeo" and the date you want the block to start. This is called a chargeback prevention and takes a few business days to set up. Do this only after you've canceled through Spokeo's website or support — blocking the charge without canceling can cause problems with your account.

What to do if Spokeo keeps charging you

Sometimes a cancellation doesn't go through, or Spokeo continues to charge after you've canceled. Check your bank or credit card statement about a week after your billing date to confirm the charges stopped. If you see a charge after you canceled, log back into your Spokeo account and check whether the cancellation actually went through — sometimes the page doesn't update right away.

If the cancellation shows as complete but you were still charged, contact Spokeo support again with your cancellation confirmation and the charge receipt. Ask for a refund. If Spokeo doesn't respond or refuses, you can dispute the charge with your bank or credit card company by calling the number on the back of your card and explaining that you canceled the subscription.

Remove your personal information from Spokeo's database

Canceling your subscription stops you from using Spokeo's search tool, but it doesn't remove your own personal information from their database. Spokeo collects data on millions of people and sells access to it. If you want your information removed, you need to make a separate request.

Go to spokeo.com/optout and enter your name and email address. Spokeo will search their database for your information and show you what they have. You can then request removal. This process can take several weeks, and Spokeo may ask you to verify your identity by email. After removal is complete, your information should no longer appear in Spokeo search results, though it may take time to fully disappear from their system.

Check for recurring charges on other accounts

If you signed up for Spokeo through a third-party website or app, you may have a separate subscription to cancel there as well. For example, if you started Spokeo through a mobile app store or a bundle service, that account might have its own billing cycle.

Log into any other accounts where you might have signed up for Spokeo — your Apple ID, Google Play, Amazon account, or any other service you used to create or pay for the subscription. Look for Spokeo in your subscriptions list and cancel it there too. This prevents surprise charges from multiple places.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

Spokeo does not refund unused time on monthly subscriptions. If you cancel on the 15th of the month but your billing date is the 30th, you'll still be charged on the 30th. However, if you cancel within a few days of being charged, Spokeo may refund that charge if you contact support and ask — it depends on their policy at the time.

How long does it take for Spokeo to stop charging me?

Your cancellation takes effect on your next billing date. If your billing date is 20 days away, you'll be charged one more time. After that charge posts, no further charges should appear. If charges continue after your billing date has passed, contact Spokeo support or your bank.

Can I cancel a Spokeo subscription someone else set up?

If the account is under someone else's name and email, you'll need their login information to cancel it. If you don't have access, contact Spokeo support with proof that you're authorized to cancel the account — this might require a notarized letter or other documentation depending on Spokeo's policy.

What happens to my search history after I cancel?

Your search history is deleted from Spokeo's servers once your subscription ends. However, Spokeo may keep records of your account activity for legal or business reasons. Your personal information remains in their database unless you separately request removal through their opt-out page.

Do I need to cancel before my free trial ends?

Yes. If you signed up for a free trial, Spokeo will automatically charge you when the trial period ends unless you cancel beforehand. Check your confirmation email to see when your trial ends, then cancel through your account settings before that date arrives.