The quickest way to change your Amazon email
You can change the email address on your Amazon account directly from your account settings in under five minutes. Go to amazon.com, sign in, and select Account & Lists in the top right corner. Choose Your Account, then find and click Login & security. Next to your current email address, click Edit, enter your new email, and Amazon will send a confirmation link to that new address. Click the link in that email to finish the change.
Your password stays the same — you only need to update the email itself. After you confirm the new email, you can sign in using either the old or new address for about 24 hours while the system updates. After that, only the new email will work to sign in.
Key Takeaways
- The email change happens in Account & Lists > Your Account > Login & security > Edit next to your email address.
- Amazon sends a confirmation link to your new email address, and you must click it to complete the change.
- You can sign in with either email address for about 24 hours after confirmation, then only the new email works.
- If you no longer have access to your old email, you will need to verify your identity using your phone number or a credit card on file.
What happens to your orders and account history
Changing your email does not affect your order history, saved addresses, payment methods, or any other account data. Everything stays attached to your account — the email is just the key you use to sign in. Your Prime membership, wish lists, reviews, and purchase history all remain exactly as they were.
If you have subscriptions set up (like Subscribe & Save orders or Prime Video), those continue without interruption. The only thing that changes is the email address Amazon uses to send you receipts, shipping notifications, and account alerts going forward.
If you cannot access your old email anymore
If your old email account is closed or you no longer have access to it, you cannot click the confirmation link Amazon sends. Instead, Amazon will ask you to verify your identity another way. You can use a phone number associated with your account or a credit card on file to prove you own the account.
Go to the Login & security page as usual, click Edit next to your email, and enter your new email address. When the confirmation link does not arrive (or you cannot access it), select Verify your identity or a similar option. Follow the prompts to confirm using your phone or card, and the email change will go through without needing the confirmation link.
Changing email on a business or shared account
If you manage an Amazon Business account, the process is the same from your end — go to Login & security and edit your email. However, if other people have access to the account (like employees or co-managers), they will still be able to sign in with the old email for a short time. Make sure to tell them about the change so they update their sign-in information.
If you are the account owner and want to remove someone else's access entirely, that is a separate step in the Manage Your Content and Devices section, not part of the email change itself.
Why you might want to change your email
People change their Amazon email for several reasons: moving to a new email provider, consolidating multiple accounts into one email, or using a work email that is no longer active. Some people also change it after a security concern, like if they think their old email has been compromised.
If security is your reason, changing the email is a good first step, but also consider changing your Amazon password at the same time. You can do that in the same Login & security section, just below where you edit your email.
Troubleshooting a stuck or failed email change
If you clicked Edit but the confirmation email never arrived, check your spam or junk folder first — sometimes it lands there by mistake. If it is not there, wait a few minutes and try requesting the confirmation email again from the Login & security page.
If you see an error message saying the email is already in use, that email address is attached to another Amazon account. You cannot use the same email for two accounts. If that email used to be yours and you no longer use that other account, you may need to change the email on that account first, or contact Amazon's customer service to sort out the situation.
Frequently Asked Questions
Can I use the same email for multiple Amazon accounts?
No. Each Amazon account must have a unique email address. If you want to use a specific email for a different account, you first need to remove it from the account where it is currently registered.
Will changing my email affect my Prime membership?
No. Your Prime membership stays active and attached to your account. The email change only updates how Amazon contacts you — it does not change your membership status or benefits.
How long does it take for the email change to be complete?
Once you click the confirmation link in the email Amazon sends you, the change is instant. You can sign in with the new email right away, though the old email will still work for about 24 hours while the system fully updates.
What if I change my mind and want to switch back to my old email?
You can change your email as many times as you want using the same process. Just go back to Login & security, click Edit, and enter your old email address. Amazon will send a confirmation link to that old email, and once you confirm it, you are switched back.