You can change the email on your Amazon account in two minutes from your account settings
Log into Amazon, go to Account & Lists in the top right, select Your Account, then click Login & security. Find the email address field and click Edit next to it. Enter your new email, confirm it, and Amazon sends a verification link to both your old and new addresses. Click the link in the new email to finish the change.
The process works the same whether you use a computer or phone. Your password stays the same, and you can use your new email to sign in immediately after verification. If you do not receive the verification email, check your spam folder or wait a few minutes — sometimes the email takes time to arrive.
Key Takeaways
- You change your email through Account & Lists > Your Account > Login & security, then click Edit next to your email address.
- Amazon sends verification links to both your old and new email addresses, and you must click the link in the new email to confirm the change.
- Your password does not change when you update your email, and you can sign in with the new email right away.
- If the verification email does not arrive, check your spam folder or request a new verification link from the same screen.
Step-by-step walkthrough for desktop
Open Amazon in your web browser and sign in if you are not already. Look at the top right corner where it says Account & Lists and click it. A dropdown menu appears with several options.
Click Your Account from that menu. You land on your account page with several sections. Look for Login & security and click it. This section shows your current email address, password settings, and two-step verification options.
Next to your email address, click the Edit button. A box opens where you type your new email. Type it carefully — Amazon does not accept the change if the email is misspelled. Click Update email address when you are done.
Amazon sends a verification email to your new address. Open that email and click the verification link inside it. The link takes you back to Amazon and confirms the change. Your old email address is no longer connected to your account.
Step-by-step walkthrough for phone or tablet
Open the Amazon app or go to Amazon.com in your phone browser. Tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap Your Account.
Tap Login & security. You see your email address with an Edit button next to it. Tap Edit. Type your new email address in the box that appears and tap Update email address.
Check the email inbox for your new address. Open the verification email from Amazon and tap the link inside. This confirms the change and you are done. You can now sign in using your new email.
What happens if you do not receive the verification email
Check your spam or junk folder first — sometimes email providers filter Amazon messages by mistake. If it is not there, wait five to ten minutes. Amazon's verification emails usually arrive quickly, but occasional delays happen.
If you still do not see it after ten minutes, go back to the Login & security page. Click Edit next to your email again. Amazon gives you the option to send a new verification link. Click that option and check your inbox again.
If you are changing to a new email provider entirely (like switching from Gmail to Outlook), make sure you can actually access that new email account. Some people type the address correctly but cannot open the verification link because they have not set up the account yet.
Changing your email when you have two-step verification turned on
If you use two-step verification on your Amazon account, you may need to enter a code during the email change process. Amazon sends a code to your phone or authenticator app. Enter it when prompted, then continue with the email change as normal.
After you change your email, your two-step verification settings stay in place. You do not need to set them up again. The phone number or authenticator app you registered before still works with your account.
Using your new email to sign in
Once the verification is complete, you can sign in with either your new email or your old email for a short period. After a few days, only your new email works. This gives you time to update your email in any other places where you use it (like saved payment methods on other websites).
Your Amazon password does not change. Use the same password you always have. If you forget your password, the password reset link goes to your new email address from now on.
Frequently Asked Questions
Can I change my email if I forgot my password?
No, you need to sign in to change your email. If you forgot your password, use the Forgot password link on the sign-in page. Amazon sends a reset link to your current email address. After you reset your password and sign in, you can change your email.
What if I no longer have access to my old email address?
Contact Amazon customer service through your account or through the Amazon website. Explain that you cannot access your old email. Amazon can verify your identity using other information (like your name, address, or recent orders) and help you change it without needing the old email.
Does changing my email affect my orders or Prime membership?
No. Your order history, Prime membership, saved addresses, and payment methods all stay the same. Only the email address connected to your account changes. You receive future order confirmations and Prime notifications at your new email.
Can I use the same email for multiple Amazon accounts?
No. Each Amazon account must have a unique email address. If you try to change your email to one already used by another account, Amazon rejects the change. You would need to remove that email from the other account first.
How long does the email change take to complete?
The change is instant once you click the verification link in your new email. You can sign in with your new email immediately. It may take a few hours for all Amazon systems to fully update, but you can use your account right away.