You can delete your Peacock account through your account settings, but the process differs depending on whether you subscribed directly or through another service
Deleting a Peacock account removes your profile, viewing history, and saved content from Peacock's servers. If you subscribed directly through Peacock, you go through Peacock's website or app. If you subscribed through a bundle like Comcast Xfinity, Amazon Prime Video Channels, or Apple TV Channels, you cancel through that service instead — Peacock itself cannot delete those accounts.
The deletion is permanent. You cannot recover a deleted account, your watch history, or any saved shows and movies. If you think you might return to Peacock later, consider pausing your subscription instead of deleting the account.
Key Takeaways
- Direct Peacock subscribers delete their account through the Peacock website or mobile app in account settings.
- Subscribers who signed up through Comcast, Amazon Prime Video, or Apple TV must cancel through that service, not through Peacock.
- Deletion is permanent and removes all your profile data, watch history, and saved content.
- You have the option to pause your subscription instead if you might want to return later.
- After deletion, you can create a new Peacock account with the same email address after 30 days.
How to delete a direct Peacock subscription on the website
Log into your Peacock account at peacocktv.com. Click your profile icon in the top right corner and select "Account" from the dropdown menu.
Scroll down to the "Subscription" section and look for a button labeled "Manage Subscription" or "Cancel Subscription." Click it. Peacock will ask you to confirm your cancellation and may offer you a discount to stay. Select the option to proceed with cancellation. On the final screen, choose "Delete Account" if you want to remove your profile entirely rather than just cancel the subscription. Confirm the deletion when prompted.
How to delete a direct Peacock subscription on mobile
Open the Peacock app and tap your profile icon at the bottom right. Select "Account Settings" or "Settings."
Tap "Subscription" and then "Manage Subscription" or "Cancel Subscription." Follow the prompts to cancel. If the app offers only cancellation and not account deletion, log into the website version to complete the full account deletion, since the mobile app sometimes limits this option.
Canceling Peacock through Comcast Xfinity
If you subscribed to Peacock as part of a Comcast Xfinity bundle or added it as a channel, you must cancel through Xfinity, not through Peacock itself. Log into your Xfinity account at xfinity.comcast.net or use the Xfinity mobile app.
Navigate to "Manage Services" or "Services" in your account menu. Find Peacock in your active services and select "Remove" or "Cancel." Confirm the cancellation. Your Peacock access will stop, but your Peacock account tied to your Xfinity login will remain. To fully delete that account, you would need to contact Comcast customer service and request account deletion.
Canceling Peacock through Amazon Prime Video Channels
If you added Peacock as a Prime Video Channel, go to your Amazon account at amazon.com and select "Account & Lists." Click "Your Account" and then "Memberships and Subscriptions."
Find "Peacock Premium" in the list and click "Manage Membership" or "Cancel Channel." Select "Cancel Membership" and confirm. Your Peacock channel access ends immediately, but your Peacock account remains. To delete the account entirely, you would need to contact Amazon customer service or log into Peacock directly and request deletion there.
Canceling Peacock through Apple TV Channels
On an Apple device, go to Settings and tap your name at the top. Select "Subscriptions" and find Peacock in the list. Tap "Peacock Premium" and select "Cancel Subscription." Confirm the cancellation.
On a Mac, open the App Store, click your account icon in the top right, select "Account Settings," go to "Subscriptions," find Peacock, and click "Edit." Choose "Cancel Subscription" and confirm. Like other bundle services, canceling through Apple removes your channel access but does not delete your Peacock account. Contact Apple Support if you need help, or log into Peacock directly to request full account deletion.
What happens after you delete your account
Once deleted, your Peacock profile, watch history, saved shows, and personal information are removed from Peacock's systems. You lose access to all content immediately. If you had a free account, the deletion is instant. If you had a paid subscription, Peacock does not issue refunds for the remainder of your billing period.
After 30 days, you can create a new Peacock account using the same email address. Any previous data from the deleted account will not be recovered. If you delete your account but later want to reactivate it, you cannot — you must create a new account instead.
Pausing your subscription instead of deleting
If you are unsure whether you want to return to Peacock, pausing your subscription is an option. When you pause, your account, watch history, and saved content remain intact, but you are not charged. Peacock typically allows you to pause for up to three months.
To pause, go to your account settings, find the subscription section, and look for a "Pause Subscription" option. This option may not be available for all subscription types or bundle services. If you do not see it, contact Peacock Support to ask whether pausing is available for your account type.
Frequently Asked Questions
Can I get a refund if I delete my account mid-billing cycle?
No. Peacock does not issue refunds when you cancel or delete your account, regardless of when in your billing cycle you do it. If you have a monthly subscription and delete on the first day of your cycle, you lose access immediately but are not refunded for the remaining month.
Will deleting my Peacock account delete my Comcast or Amazon account?
No. Deleting your Peacock account only removes your Peacock profile and data. Your Comcast Xfinity, Amazon Prime, or Apple account remains active. If you subscribed through one of these services, you need to cancel through that service separately to stop being charged.
Can I reactivate my account after deleting it?
No. Once deleted, your account cannot be reactivated. You can create a new account with the same email address after 30 days, but your old watch history and saved content will not return. If you think you might return, pause your subscription instead.
What if I subscribed through a bundle and do not know which service?
Check your billing statement or credit card to see which company charged you for Peacock. If you see Comcast, Amazon, or Apple, cancel through that service. If you are still unsure, contact Peacock Support with your account email and they can tell you how your subscription is linked.
Do I need to contact Peacock Support to delete my account?
No, you can delete a direct Peacock subscription yourself through the website or app. If you subscribed through a bundle service and cannot find the cancellation option, contact that service's customer support. Peacock Support can help if you have trouble accessing your account settings.