You can delete a question from Chegg, but only within a limited window and only if nobody has answered it yet
Once you post a question on Chegg, you have a short time to remove it before the platform locks it down. If your question has no answers, you can delete it yourself through your account. If someone has already answered, deletion becomes much harder — Chegg keeps answered questions in the system, and you will need to contact their support team to request removal. The exact timing and process depend on whether you posted the question to Chegg's Q&A section or uploaded it as a homework problem.
The key difference is timing. Unanswered questions stay in your control for a few hours. Once an answer appears, that window closes permanently, and you lose the ability to delete it yourself. Understanding this difference helps you act quickly if you change your mind about a question you posted.
Key Takeaways
- Unanswered questions can be deleted from your Chegg account within a few hours of posting, but the window closes once an answer appears.
- To delete an unanswered question, go to your profile, find the question in your history, and select the delete option from the menu.
- If your question already has answers, you cannot delete it yourself and must contact Chegg support with a formal request.
- Chegg support can take several business days to respond, and they may deny deletion requests if the question has been viewed or answered by multiple users.
How to delete an unanswered question from your Chegg account
The fastest way to remove a question is to delete it yourself before anyone answers. Log into your Chegg account and navigate to your profile by clicking your username in the top right corner. Select "My Questions" or "Questions I've Asked" from the dropdown menu — the exact wording varies depending on whether you are on desktop or mobile.
Find the question you want to remove in the list. Click or tap the three-dot menu icon next to the question title. A small menu will appear with options including "Delete" or "Remove." Click that option, and Chegg will ask you to confirm. Once you confirm, the question is removed from the platform immediately and will no longer appear in search results or in other users' feeds. This process only works if the question has zero answers. The moment someone posts a response, the delete button disappears from your menu, and you will need to use a different method.
What happens if your question already has answers
Chegg does not allow users to delete questions that have been answered. The platform treats answered questions as part of its knowledge base, and removing them would break the connection between the answer and the question for other users who might have found it helpful. This is by design — Chegg's business model depends on keeping answered content available.
If you posted a question and someone answered it, you have two options: leave it as is, or contact Chegg support and request manual deletion. Leaving it is the simpler choice. If you want it removed, you will need to explain your reason to support and wait for a response. Support staff will review your request and decide whether the question can come down.
How to request deletion through Chegg support
To request that Chegg remove an answered question, go to the Chegg Help Center at help.chegg.com. Click "Contact Us" at the bottom of the page. Select "Questions & Answers" as your topic, then choose "Remove a Question" or "Delete a Question" from the subtopic list.
Write a clear message explaining which question you want removed and why. Include the question title or a direct link to the question page if possible. Be specific — support receives many requests, and vague descriptions slow down the process. Explain your reason honestly. Common reasons that support accepts include: the question was posted by mistake, it contains personal information you want removed, or it was a duplicate of another question. Submit your request and wait for a response. Chegg support typically replies within two to five business days. They may ask follow-up questions or request additional information. If they approve your request, the question will be removed within 24 hours. If they deny it, they will explain why — usually because the question has been viewed many times or answered by multiple experts.
Why Chegg might refuse to delete your question
Even if you request deletion, Chegg support may say no. The platform prioritizes keeping answered questions available because other students use them to study. If your question has been viewed hundreds of times or answered by multiple experts, Chegg considers it part of their public knowledge base and will not remove it.
Chegg also refuses deletion requests if the question contains academic integrity concerns — for example, if it appears to be from an active exam or assignment where deletion would help you hide evidence of cheating. Support staff review requests for this reason, and they may deny removal on those grounds without explanation. If your request is denied, you cannot appeal the decision through the same channel. Your only option is to contact support again with new information or a different reason, though this rarely changes the outcome.
How to avoid needing to delete a question later
The easiest way to handle this is to be careful before you post. Read your question once more before submitting. Check that it does not contain personal details, your real name, your school name, or any information that could identify you. Make sure the question is actually what you meant to ask — typos and unclear wording are common reasons people want to delete.
If you are posting homework or test questions, think about whether you should be posting them at all. Many schools have academic integrity policies that forbid posting active assignments online, even to study sites. Posting first and deleting later does not erase the fact that you posted it — Chegg's servers keep records, and support staff will have seen it. Consider using Chegg's private messaging or tutoring features instead if you want help with something sensitive. Those options keep your question between you and the expert, rather than adding it to the public knowledge base.
Frequently Asked Questions
Can I delete a question if it has been answered but I have not read the answer yet?
No. Once any answer appears on your question, the delete button is gone from your account. It does not matter whether you have viewed the answer — the fact that it exists is what locks the question. You will need to contact support if you want it removed.
How long do I have to delete a question before it becomes permanent?
There is no official time limit, but in practice you have a few hours at most. Chegg's system is active 24/7, and experts answer questions constantly. The longer your question sits unanswered, the higher the chance someone will answer it and lock it in place. Delete immediately if you change your mind.
Will Chegg delete my question if I report it as inappropriate?
Reporting a question as inappropriate tells Chegg's moderation team to review it for policy violations — not to delete it because you changed your mind. If the question does not actually violate Chegg's rules, the report will be closed and nothing will happen. Use the delete button or contact support instead.
What if I delete my entire Chegg account — does that remove my questions too?
Deleting your account removes your name and profile from Chegg, but answered questions usually stay in the system under an anonymous label. Unanswered questions may be removed, but there is no may provide. If you want specific questions gone before you delete your account, delete them individually first or contact support.
Can I edit a question instead of deleting it?
Yes, you can edit questions you have posted. Go to your profile, find the question, and look for an "Edit" option in the menu. You can change the wording, add details, or clarify what you are asking. Editing is faster than deletion if you just need to fix a mistake or add information.