You can delete a Wix site through your account settings, but the process depends on whether you own the domain and what you want to happen to it
Wix lets you delete a site in a few different ways depending on your situation. If you want the site gone but don't care about the domain, you can delete it directly from your Wix dashboard in under a minute. If you own a custom domain (like yourname.com rather than yourname.wixsite.com), you'll need to decide whether to keep that domain or let it go — that choice affects which deletion path you take. Once deleted, your site is gone within 24 hours, though Wix may keep backups for a limited time.
Before you delete, understand that this action cannot be undone through the dashboard. You'll lose all pages, content, and email accounts tied to that site. If you have a paid subscription, deletion does not automatically cancel it — you'll need to cancel separately to stop being charged.
Key Takeaways
- Log into your Wix account, click your site name in the top left, hover over the site you want to delete, click the three-dot menu, and select "Delete Site."
- If you own a custom domain, you can transfer it to another registrar before deletion or let Wix continue to renew it (which costs money each year).
- Deleting a site removes all pages, content, and email accounts associated with it within 24 hours, and you cannot restore it yourself.
- Download or screenshot any content you want to keep before you start, since Wix does not offer one-click backups.
- Cancel your paid Wix subscription separately — deleting the site does not stop your monthly or yearly charges.
How to delete a Wix site you own
Open your Wix account and click on your site name in the top left corner. This opens a dropdown menu showing all your sites. Find the site you want to delete and hover over it — a three-dot menu icon will appear on the right side. Click those three dots and select "Delete Site" from the menu that appears.
Wix will ask you to confirm the deletion and may ask why you're leaving. You don't have to answer the survey question, but you do have to click the confirmation button. After you confirm, the site begins the deletion process immediately. The site will be inaccessible within a few minutes, though Wix takes up to 24 hours to fully remove it from their servers.
What happens to your custom domain when you delete
If your site uses a custom domain (a domain you registered through Wix or brought from another registrar), you have two choices. You can let Wix keep the domain registration and continue to renew it automatically — this costs money each year even though you have no site. Or you can transfer the domain to a different registrar before you delete the site, so you own it completely outside of Wix.
To transfer a domain away from Wix, log into your Wix account, go to Domains, find your domain, and look for a "Transfer Domain" or "Unlock Domain" option. Wix will give you an authorization code (sometimes called an EPP code or transfer code). You then take that code to the registrar where you want to move the domain — GoDaddy, Namecheap, and Google Domains are common choices. The transfer usually takes 5 to 7 days. Do this before you delete your site if you want to keep the domain.
If you don't transfer the domain and you delete the site, Wix will continue to own and renew the domain unless you cancel the domain registration separately. You can cancel the domain through your Wix account settings even after the site is deleted.
Backing up your content before deletion
Wix does not give you a one-click backup download of your entire site. If you want to keep copies of your pages, images, or text, you need to do it manually before you delete. The easiest method is to take screenshots of each page or use your browser's print-to-PDF feature to save pages as PDFs.
If you have a lot of content, open each page of your site, press Ctrl+P (or Cmd+P on Mac), and choose "Save as PDF" instead of printing. This creates a PDF file of that page that you can store on your computer. For images, right-click each image on your site and select "Save image as" to download it to your computer. If you have a blog or product listings, you can also copy and paste the text into a document file.
Wix keeps deleted sites in a backup state for a limited time, but you cannot restore a deleted site yourself through the dashboard. If you need to recover a site after deletion, you would have to contact Wix support and explain the situation — they may be able to help within a certain window, but there is no may provide.
Cancelling your Wix subscription when you delete
If you have a paid Wix plan (Premium, Business, or higher), deleting the site does not automatically cancel your subscription. You will continue to be charged until you cancel the plan. To avoid being charged after deletion, go to your Wix account settings, find Billing or Subscriptions, and cancel your plan before or immediately after you delete the site.
If you have already been charged for a month or year after deletion, contact Wix support to ask about a refund. They sometimes offer refunds for unused time, though the policy varies. It's easier to cancel the subscription first, then delete the site, so you have a clear record of when the charges stop.
If you cannot find the delete option
Some older Wix accounts or accounts on certain plans may have the delete option in a different location. If you don't see "Delete Site" in the three-dot menu, try going to Settings (the gear icon in the top right of the editor), then look for a "Delete Site" or "Close Site" option in the left sidebar under General Settings or Advanced Settings.
If you still cannot find it, you may have a plan that restricts site deletion through the dashboard. In that case, contact Wix support directly through the Help section in your account. They can delete the site for you or explain what's preventing deletion. This is more common on older or grandfathered plans.
What happens to email addresses created on your Wix site
If you created email addresses through Wix (like contact@yoursite.com), those email accounts are deleted along with the site. Any emails in those accounts are lost. If you need to keep those emails or forward them somewhere, download them first or set up email forwarding to a personal email address before you delete the site.
To set up forwarding, go to your Wix account settings, find the Emails section, and look for forwarding options. You can usually set it up so emails sent to your Wix email address automatically go to another email address you own. Do this before deletion if you want to keep receiving messages sent to that address.
Frequently Asked Questions
Can I undo a site deletion?
No, site deletion is permanent through the dashboard. Wix keeps backups for a limited time, but you cannot restore a deleted site yourself. If you deleted a site by mistake, contact Wix support immediately — they may be able to recover it if you reach out within a few days, but there is no may provide.
Will I get a refund if I delete my site mid-month?
Refund policies vary by plan and how long you've had the subscription. Contact Wix support with your account details and deletion date, and ask about a refund for unused time. They sometimes offer partial refunds, but it depends on your specific situation.
What if my domain is registered with a different company, not Wix?
If you registered your domain through GoDaddy, Namecheap, or another registrar and just pointed it to your Wix site, deleting the Wix site does not affect your domain registration. The domain stays registered with that company. You'll need to update the domain's DNS settings or remove the Wix connection through your registrar's dashboard if you want to use the domain elsewhere.
Do I need to delete my site or can I just stop paying?
If you stop paying your Wix subscription, your site will eventually be taken down, but it may stay visible or partially accessible for a while. Explicitly deleting the site is faster and cleaner. Stopping payment alone does not may provide the site is removed quickly.
Can I download my site as a file to use somewhere else?
Wix does not offer a direct export of your entire site to use on another platform. You would need to manually copy your content (text, images, pages) and rebuild it elsewhere. Some third-party tools claim to scrape Wix sites, but they are unreliable and may violate Wix's terms of service.