What you can download and where it goes
Amazon Music lets you download songs to your phone or tablet so you can listen without an internet connection. The songs land in the Amazon Music app itself — not in your phone's regular music folder — and they stay there until you delete them or your subscription ends.
You can download songs, albums, and playlists, but only if you have an Amazon Music Unlimited subscription. If you use the free tier or Amazon Music Prime (which comes with Prime membership), you cannot download to keep offline. You can still stream songs over Wi-Fi or mobile data, but you cannot save them to your device.
Downloaded songs take up storage space on your phone or tablet. A typical song uses about 5 to 10 megabytes, so a few hundred songs might use a gigabyte or two. Check your device's available storage before downloading large playlists.
Key Takeaways
- Only Amazon Music Unlimited subscribers can download songs; Prime members and free users can stream only.
- Downloaded songs live in the Amazon Music app and disappear if your subscription ends.
- You download songs one at a time, or download entire albums and playlists in a few taps.
- Downloaded songs use your device's storage space, so check available space before downloading large collections.
How to download a single song
Open the Amazon Music app and find the song you want to download. Tap the three-dot menu icon next to the song title — it looks like three vertical dots. A menu will appear with several options.
Tap Download from that menu. The app will show a small download icon next to the song title while it works, and the icon will disappear once the download finishes. The song is now saved to your device and will play without needing the internet.
If you do not see a Download option, check that you have an active Amazon Music Unlimited subscription. The option will not appear for Prime or free accounts.
How to download an entire album or playlist
Find the album or playlist you want to download and open it. At the top of the song list, you will see a three-dot menu icon. Tap it.
Select Download from the menu. The app will begin downloading all the songs in that album or playlist to your device. A progress indicator will show how many songs have finished. Depending on how many songs are in the collection and your internet speed, this can take anywhere from a few seconds to several minutes.
Once all songs finish downloading, you can play the entire album or playlist offline. If you want to stop the download before it finishes, tap the menu again and select Cancel Download.
Managing your downloaded songs
To see all your downloaded songs in one place, open the Amazon Music app and go to the Library tab at the bottom. Tap Downloads to view everything you have saved to your device.
To delete a downloaded song and free up storage space, find it in your Downloads section, tap the three-dot menu, and select Remove Download. The song will disappear from your device, but you can download it again later if you want.
If your subscription ends, all your downloaded songs will stop playing, even though they still take up storage space. You can delete them manually to reclaim that space, or they will remain until you do.
Troubleshooting downloads that do not work
If a song will not download, first check that you have a working internet connection. The app needs to connect to Amazon's servers to start the download, even though the song will play offline afterward.
Next, make sure you have enough free storage space on your device. If your phone or tablet is nearly full, the download may fail silently. Go to your device's settings and check available storage.
If the download still does not work, try closing the Amazon Music app completely and opening it again. This often fixes temporary glitches. If that does not help, sign out of your account in the app settings, then sign back in.
Some songs cannot be downloaded due to licensing restrictions set by the record label or artist. If a song has no Download option in the menu, that is why. You can still stream it, but you cannot save it offline.
What happens to downloads when you change devices
Downloaded songs are tied to the device they were downloaded on. If you get a new phone or tablet, your old downloads will not automatically appear on the new device.
To listen to your music on a new device, download the Amazon Music app, sign in with the same account, and download the songs again. You can download the same songs on multiple devices at once, so you could have the same playlist on both your phone and tablet.
Frequently Asked Questions
Can I download songs from Amazon Music to my computer?
Yes, but only on Windows or Mac computers using the Amazon Music app for desktop. Open the app, find the song or album, tap the three-dot menu, and select Download. The process works the same way as on phones and tablets.
What happens to my downloads if I pause my subscription?
Your downloaded songs will stop playing immediately. They will remain on your device taking up storage space until you delete them. If you restart your subscription later, you can download them again.
Can I transfer downloaded songs to another music app?
No. Downloaded songs from Amazon Music are locked to the Amazon Music app and cannot be moved to Spotify, Apple Music, or other music services. You can only play them in Amazon Music.
How much storage do downloaded songs use?
Most songs use between 5 and 10 megabytes each, depending on the song length and audio quality. A typical album of 12 songs might use 60 to 120 megabytes. A large playlist of 500 songs could use 2.5 to 5 gigabytes.
Can I download music over mobile data, or do I need Wi-Fi?
You can download over either Wi-Fi or mobile data. However, downloading large playlists over mobile data will use a lot of your data allowance. If you have a limited data plan, download over Wi-Fi instead.