Where to find your Roku PIN on your account

Your Roku PIN is a four-digit code that protects purchases and settings changes on your account. You can find it by logging into your Roku account on any web browser, going to your account settings, and looking for the PIN or parental controls section. The exact location depends on which Roku service you use — the main Roku account portal, Roku TV settings, or Roku streaming device settings all store this information in slightly different places.

If you set up a PIN yourself, you already know what it is. If someone else set it up on a shared device or account, or if you set one and forgot it, the steps below will help you locate it or reset it depending on your situation.

Key Takeaways

  • Your Roku PIN lives in your account settings on roku.com, not on the device itself — you need to log in with your email and password to see it.
  • If you forgot your PIN, you can reset it through your account settings without needing the old one, but you will need access to the email address tied to your Roku account.
  • On a Roku TV or streaming device, the PIN setting is usually under Settings > Parental Controls or Settings > Security, depending on your model.
  • If you do not remember setting a PIN, someone else may have created one on a shared device — check with other household members before resetting.

Finding your PIN through your Roku account online

Go to roku.com and sign in with the email address and password for your Roku account. Once you are logged in, look for "Account" or "My Account" in the top menu or settings area. Click into account settings and look for a section labeled "PIN", "Parental Controls", or "Security Settings" — the exact name varies by account type.

Your current PIN will be displayed there, usually as four asterisks or dots if it is hidden for privacy. Some accounts show the PIN in plain text; others require you to click a button to reveal it. If you see no PIN listed, one has not been set on your account yet.

Resetting your PIN if you forgot it

If you cannot remember your PIN, you can reset it through the same account settings page. Look for a "Change PIN" or "Reset PIN" button near where the PIN is displayed. Click it, and you will be asked to confirm your identity — usually by entering the password for your Roku account or confirming a code sent to your email address.

Once you confirm your identity, you can create a new four-digit PIN. Write it down somewhere safe, or use a password manager to store it. Roku does not send you a recovery code for a forgotten PIN the way some services do, so resetting it is the only way forward if you lose track of it.

Finding the PIN setting on your Roku device

If you own a Roku streaming device or Roku TV, the PIN setting also appears in the device's own menu. On most devices, go to Settings > Parental Controls or Settings > Security. The exact path depends on your device model and Roku OS version, but these two menu paths cover most cases.

Once you find the parental controls or security section, you will see an option to view or change your PIN. The PIN you see here is the same one stored in your online account — changing it in one place changes it everywhere. If you do not see a PIN option in these menus, one has not been set.

What to do if someone else set the PIN

If you share a Roku device with family members or a roommate and you did not set the PIN yourself, ask whoever set it what the code is. They can tell you directly, or they can log into their own Roku account online and check their PIN setting.

If you cannot reach the person who set it, or if you believe the PIN was set without your knowledge, you can reset it by logging into the Roku account that the device is registered to. You will need the email address and password for that account. If the device is registered to someone else's account and you do not have those credentials, contact that person or ask them to reset the PIN for you.

PIN versus password — which one protects what

Your Roku password is what you use to log into your account on roku.com or on a Roku device. Your PIN is a separate four-digit code that prevents anyone using the device from making purchases or changing parental control settings without entering it first. They serve different purposes and are stored separately.

If you forgot your password instead of your PIN, you will need to use the "Forgot Password" link on the Roku sign-in page. That process sends a reset link to your email address. If you forgot your PIN, use the account settings method described above.

Frequently Asked Questions

Can I see my PIN if I am not the account owner?

No. Only the person who owns the Roku account can view or change the PIN through account settings. If you need the PIN and you are not the account owner, ask the account owner to tell you what it is or to reset it.

What happens if I enter the wrong PIN too many times?

Roku does not lock you out after multiple wrong attempts the way some services do. You can keep trying, but if you have forgotten it, resetting it through your account is faster than guessing.

Do I need a PIN if I live alone?

No. A PIN is optional and mainly useful if you share a device with children or other household members. If you are the only user, you do not need to set one.

Will resetting my PIN affect my saved shows or subscriptions?

No. Your PIN only controls access to purchases and parental controls. Resetting it does not change your saved content, subscriptions, or any other account data.