What you can do when your iPhone won't charge

A charging port that won't work usually falls into one of three categories: debris inside the port, a bent or damaged connector, or a problem with the cable itself. Most of the time, the issue is lint or dust blocking the connection, which you can clear without tools. If the port is physically damaged, you'll need a repair — Apple or a third-party repair shop can replace it.

Before you assume the port is broken, test with a different cable and power adapter, because a faulty cable causes most charging problems. A cable that works on another device will tell you whether your original cable is the culprit or whether the port itself needs attention.

Key Takeaways

  • Lint and dust inside the charging port block the connection most often, and you can remove it with a wooden toothpick or plastic pick without damaging the pins.
  • Always test with a different cable and power adapter before concluding the port is damaged, since a bad cable is the most common cause of charging failure.
  • If your iPhone is still under warranty or covered by AppleCare+, Apple will replace the port for free or a small fee depending on your coverage.
  • Third-party repair shops can replace a charging port for $50 to $150, usually faster than Apple but with no manufacturer warranty on the repair.
  • Bent pins inside the port cannot be straightened safely at home and require professional replacement to avoid further damage.

Clear lint and debris from the port

The most common fix is removing lint, dust, or debris that has accumulated inside the charging port. Use a wooden toothpick, a plastic phone pick, or the plastic tool that comes with some SIM card ejectors. Do not use metal, because metal can short the pins inside the port and cause permanent damage.

Turn off your iPhone first. Gently insert the wooden or plastic pick into the port at a shallow angle and scrape along the sides and bottom. Work slowly — the goal is to dislodge debris, not to dig. You should see lint or dust come out. Repeat until nothing else comes loose, then try charging with your regular cable.

If you don't have a wooden pick, a clean, dry cotton swab can work, though it's less effective because the fibers may leave behind more lint. Avoid compressed air, which can push debris deeper into the port instead of removing it.

Test with a different cable and power adapter

Before you assume the port is broken, test charging with a cable and power adapter you know work on another device. Borrow a friend's iPhone charger or use a cable from another device if you have one. Plug it into a different outlet as well, in case the outlet itself is the problem.

If your iPhone charges with the different cable, your original cable is faulty and needs replacement. Apple sells USB-C to Lightning cables for around $19 to $29 depending on length. Third-party cables from brands like Anker or Belkin cost less and work just as well for charging, though Apple's cables come with a longer warranty.

If your iPhone still won't charge even with a known-good cable, the port itself is likely damaged and needs professional repair.

Check for visible damage inside the port

Use a flashlight and look straight into the charging port from the bottom of your iPhone. The port should be clean and empty inside. If you see bent or broken pins, corrosion (green or white buildup), or visible cracks in the plastic housing, the port has physical damage that requires replacement.

Corrosion usually means liquid has entered the port. If your iPhone was recently exposed to water or spilled liquid, the corrosion may clear on its own as the phone dries over several days. Leave your iPhone in a warm, dry place for 24 to 48 hours before testing again. Do not use heat sources like a hair dryer, which can damage other components.

Bent pins cannot be straightened at home without breaking them. Attempting to straighten them with a pick or needle will almost certainly cause permanent damage. Professional replacement is the only safe option.

Replace the charging port through Apple

Apple's repair cost for a charging port replacement is typically $99 to $199 depending on your iPhone model, though the exact price varies by location. If your iPhone is under the one-year limited warranty and the damage is not from accidental damage, the repair is free. If you have AppleCare+, accidental damage is covered for a service fee of $29 to $99.

Visit apple.com/support or call Apple Support to set up a repair appointment at an Apple Store or Apple Authorized Service Provider. You can also mail your iPhone to Apple for repair if no store is nearby. Repairs usually take three to five business days, plus shipping time if you mail it. Bring your iPhone and proof of purchase or your Apple ID login if you're visiting a store — Apple will diagnose the port for free before you commit to the repair.

Use a third-party repair shop

Independent repair shops can replace a charging port for $50 to $150, usually faster than Apple. Search for "iPhone repair near me" to find local options, or use services like iFixit's repair directory to find certified shops in your area.

Third-party repairs come with no manufacturer warranty, though most shops offer a 30 to 90-day warranty on the repair itself. Ask before you drop off your phone what warranty they provide and whether they use original Apple parts or third-party replacements. Original parts cost more but are more reliable. Check reviews on Google Maps or Yelp before choosing a shop, and avoid shops that won't let you watch the repair or won't give you a written estimate beforehand.

Prevent future charging port problems

Keep your iPhone in a pocket or bag without loose items like keys or coins, which can scratch the port opening and let debris in. Use a case with a covered charging port if you work in a dusty environment.

Avoid yanking the cable out of the port — pull straight out rather than at an angle, which can bend the connector inside. If your cable is frayed or damaged, replace it immediately, because a damaged cable can damage the port over time. Keep your iPhone away from water and moisture. If it does get wet, dry the exterior and leave it in a warm, dry place for at least 24 hours before charging. Do not use heat sources or rice, which can trap moisture inside.

Frequently Asked Questions

Can I use wireless charging if my port is broken?

Only if your iPhone model supports it. iPhone 8 and newer models can charge wirelessly using a Qi charger, which costs $15 to $50. Wireless charging is slower than wired charging and won't work if your phone is in a thick metal case, but it's a temporary solution while you arrange a port repair.

Will AppleCare+ cover a broken charging port?

AppleCare+ covers accidental damage to the charging port for a service fee of $29 to $99, depending on your iPhone model. If the damage is from normal wear or a manufacturing defect and your phone is under one year old, the repair is free. Check your coverage at apple.com/support by signing in with your Apple ID.

How long does it take to replace a charging port?

Apple typically completes the repair in three to five business days if you drop it off at a store, or five to seven business days if you mail it in. Third-party repair shops often finish the same day or within 24 hours. Call ahead to ask about turnaround time before you bring your phone in.

What's the difference between a Lightning port and a USB-C port?

Older iPhones (iPhone 12 and earlier) use a Lightning port, while iPhone 15 and newer use USB-C. The repair process is the same, but USB-C cables are not compatible with Lightning ports and vice versa. Check your iPhone model to know which type of cable to buy as a replacement.

Can I fix the charging port myself without professional help?

You can safely remove debris with a wooden pick or plastic tool. You cannot safely repair a bent port, replace the port itself, or fix corrosion at home without specialized equipment and training. Attempting to do so risks damaging other components inside your iPhone. Professional repair is the safest option for physical damage.