What you need to start a Cash App account
You can create a Cash App account in about five minutes using the Cash App mobile app on an iPhone or Android phone. You will need a valid email address or phone number, a debit card or bank account to link, and a way to verify your identity — usually a photo ID and your Social Security number if you want to send and receive money beyond a small initial limit.
Cash App is owned by Block (formerly Square) and lets you send money to other people, pay bills, buy Bitcoin, and receive direct deposits. The account itself is free to create, though some transactions carry fees — sending money to friends using a debit card is free, but instant transfers to your bank account cost 1.5% of the amount.
You do not need a bank account to start using Cash App, but you will need one eventually if you want to move money out of the app. If you only have a debit card, you can still send and receive money, but your limits will be lower until you add a bank account and verify your identity.
Key Takeaways
- Download the Cash App from the App Store or Google Play, then open it and tap "Sign up" to enter your email or phone number and create a password.
- Add a debit card or bank account by tapping the bank icon, entering your card details or routing and account numbers, and confirming the small test deposits if you use a bank account.
- Verify your identity by providing your full name, date of birth, and the last four digits of your Social Security number to unlock higher sending and receiving limits.
- Your Cash Tag (a username starting with $) is created automatically but you can customize it to make it easier for others to send you money.
- You can start sending and receiving money immediately after adding a payment method, but some features require identity verification first.
Download and install the app
Go to the App Store if you use an iPhone, or Google Play if you use an Android phone. Search for "Cash App" — the official app is made by Block and has a white square with a green dollar sign on the icon. Tap "Get" or "Install" and wait for the download to finish, then tap "Open" to launch the app for the first time.
When you open Cash App, you will see a screen asking you to sign up or log in. Tap "Sign up" and choose whether you want to use your email address or phone number. Type in whichever you choose, then create a password that is at least eight characters long and includes uppercase letters, lowercase letters, and numbers.
Add your payment method
After you create your password, Cash App will ask you to add a debit card or bank account. Tap the bank icon (it looks like a card) and choose "Add a Debit Card" or "Add a Bank Account." If you use a debit card, type in the card number, expiration date, and CVV (the three-digit code on the back). The card will be verified instantly.
If you add a bank account instead, you will need your routing number and account number — both are printed on the bottom left of a check, or you can find them by logging into your bank's website. Cash App will make two small deposits (usually under $1 each) to your account within one to two business days. Once the deposits arrive, go back into Cash App, tap the bank icon, and enter the exact amounts of those deposits to confirm the account is yours.
You can add multiple debit cards or bank accounts to the same Cash App account. Tap the bank icon and select "Add Card" or "Add Bank" to add more.
Create your Cash Tag and verify your identity
Cash App automatically creates a Cash Tag for you — a username that starts with a dollar sign, like $JohnSmith. Other people use your Cash Tag to send you money instead of asking for your phone number or email. You can customize it to something you prefer by tapping your profile icon (the circle in the top left corner), then "Cash Tag," then "Change." Type in a new Cash Tag and tap "Confirm" if it is available.
To unlock higher limits for sending and receiving money, you need to verify your identity. Tap your profile icon, then "Personal," then "Verify Identity." Cash App will ask for your full legal name, date of birth, and the last four digits of your Social Security number. You may also need to take a photo of a valid ID — a driver's license, passport, or state ID card. This usually takes a few minutes and you will see a confirmation message when it is complete.
Before you verify, your account has a limit of $250 per week for sending money and $1,000 per month for receiving money. After verification, those limits increase significantly, though the exact amounts vary based on your account history and activity.
Set up security features
Before you start using your account, turn on two-factor authentication to protect it from unauthorized access. Tap your profile icon, then "Security," then "Two-Factor Authentication." Choose whether you want to receive a code by text message or through an authenticator app like Google Authenticator. Text message is simpler but slightly less secure; an authenticator app is more secure but requires an extra step each time you log in.
You can also set a PIN (personal identification number) that you will need to enter before sending money or viewing your balance. This prevents someone who picks up your phone from immediately sending your money. Tap your profile icon, then "Security," then "PIN," and create a four-digit code.
Understand Cash App's fees and limits
Sending money to another Cash App user from your debit card or bank account balance is free. Instant transfers to your bank account cost 1.5% of the amount you transfer (with a minimum fee of 25 cents). Paying bills through Cash App is free. Buying Bitcoin has a small fee built into the price.
If you use a credit card instead of a debit card or bank account, Cash App charges 3% of the amount you send. Most people avoid this by linking a debit card or bank account instead.
Your sending and receiving limits depend on whether you have verified your identity. Unverified accounts can send up to $250 per week and receive up to $1,000 per month. Verified accounts have much higher limits, though Cash App does not publish the exact amounts — they vary based on your account age and activity history. If you hit a limit, you simply cannot send or receive more until the limit resets (usually weekly or monthly).
Troubleshooting common setup problems
If your debit card is declined, check that you typed the card number, expiration date, and CVV correctly. Some banks block transactions to payment apps the first time — if that happens, contact your bank and tell them to allow Cash App, then try adding the card again. If your bank account verification is taking longer than two business days, the deposits may have been rejected by your bank. Log into your bank's website and check whether the deposits arrived; if they did not, contact your bank to ask why.
If you cannot log in after creating your account, check that you are using the correct email address or phone number and password. If you forgot your password, tap "Trouble logging in?" on the login screen and follow the steps to reset it. If you are locked out of your account for security reasons, Cash App will send you an email explaining why — usually because of unusual activity or a failed verification attempt.
If you see an error message saying your identity verification failed, double-check that the name, date of birth, and Social Security number you entered match your government ID exactly. Middle names, nicknames, and misspellings will cause the verification to fail. Try again with the exact legal name on your ID.
Frequently Asked Questions
Do I need a bank account to use Cash App?
No. You can create an account and send money using only a debit card. However, your sending limits will be lower, and you will not be able to receive direct deposits. If you want to move money out of Cash App back to a bank, you will need a bank account linked to your Cash App.
How long does it take to verify my identity?
Identity verification usually completes within a few minutes if you provide your information correctly. If you upload a photo of your ID, it may take up to 24 hours for Cash App to review it. If verification fails, you will see an error message explaining why — usually a mismatch between the name or date of birth you entered and what is on your ID.
Can I use Cash App without a phone number?
You can sign up using an email address instead of a phone number. However, you will need a phone number to enable two-factor authentication and to receive text message codes if you forget your password. You can add a phone number to your account later in the settings.
What happens if I lose my phone?
Log into your Cash App account from another device using your email address and password. Once you are logged in, you can change your password and disable two-factor authentication temporarily so you can access your account. Then contact Cash App support through the app to report the lost phone and secure your account further.
Can I delete my Cash App account?
Yes. Tap your profile icon, then "Support," then "Contact Us," and request account deletion. Cash App will ask you to confirm, and your account will be closed. Any money in your Cash App balance will need to be transferred to your bank account before deletion, or it may be held temporarily while Cash App processes the closure.