What a Supercell ID is and why you need one

A Supercell ID is an account system created by Supercell, the company that makes mobile games like Clash of Clans, Clash Royale, and Brawl Stars. It lets you save your game progress to the cloud so you can play on multiple devices or recover your account if you lose your phone. Without a Supercell ID, your game progress lives only on that one device — if you delete the app or get a new phone, everything is gone.

Creating a Supercell ID takes about five minutes and requires only an email address you can access. The account itself is free. Once you link it to your game, you can switch between devices, reinstall the game without losing progress, and contact Supercell support if something goes wrong with your account.

Key Takeaways

  • You create a Supercell ID inside the game itself, not on a separate website — open the game, go to Settings, and look for the account or profile section.
  • You will need a working email address that you can check right away, because Supercell sends a verification link you must click within a few minutes.
  • After you create the ID, link it to your game immediately so your progress saves to that account.
  • If you forget your Supercell ID password, you can reset it using the email address you signed up with.
  • One Supercell ID can be linked to multiple games by the same company, so you do not need a separate account for each game.

Step-by-step: Creating your Supercell ID inside the game

Open the Supercell game you want to protect — Clash of Clans, Clash Royale, Brawl Stars, or whichever one you play. Look for a Settings icon, usually a gear or three horizontal lines in the top corner or bottom of the screen. Tap it.

Inside Settings, find the option labeled Account, Profile, or Sign In. The exact wording changes between games, but it is always in the main settings menu. Tap that option. You should see a button that says Create Supercell ID, Link Account, or Connect Account — the wording varies, but the meaning is the same.

Tap the button to create a new ID. The game will ask you for an email address. Use one you check regularly and can access right now. Do not use a fake email or one you share with someone else — you will need to verify it in the next step, and you will need it later if you ever forget your password.

Enter a password you have not used anywhere else. Make it at least eight characters long and include a mix of letters and numbers. Write it down in a safe place, like a password manager or a notebook you keep at home. Do not rely on your phone's memory — if you lose the phone, you lose the password too.

Tap Create or Confirm. Supercell will send a verification email to the address you entered. Open your email app and look for a message from Supercell. It usually arrives within a minute or two. Click the verification link in that email. If you do not see it, check your spam or junk folder.

Once you click the link, your Supercell ID is active. Go back to the game. It should now show that your account is linked. Your game progress is now saved to that Supercell ID and will stay there even if you delete the app or switch devices.

What to do if you do not receive the verification email

Check your spam folder first. Supercell emails sometimes land there by mistake. Search for "supercell" or "verification" in your email app. If you find it, mark it as not spam and click the link.

If the email is not in spam, wait a few more minutes — sometimes it takes up to five minutes to arrive. Do not create a second ID with a different email. If you do, you will have two separate accounts, and your game progress will be split between them.

If more than ten minutes have passed and you still have not received anything, go back to the game and look for a Resend Email or Resend Verification option. Tap it and wait another few minutes. If it still does not arrive, try a different email address. Some email providers block Supercell messages by default, so switching to Gmail or Outlook sometimes solves the problem.

Linking your Supercell ID to your game

After your email is verified, the game should automatically recognize that your account is linked. You can confirm this by going back to Settings and looking at the Account section — it should now show your email address and say something like "Connected" or "Linked".

If you see a message that says your account is not linked yet, tap the Link Account or Connect button again. Sometimes the game needs you to confirm the connection a second time. Once it shows as linked, your progress is protected.

If you play multiple Supercell games, you can link the same Supercell ID to all of them. Open each game, go to Settings, and choose Link Account. Use the same email and password you created the first time. Each game will save its own progress to that one account.

Recovering your account if you forget your password

Go to the Supercell sign-in page on a computer or phone browser. Look for a Forgot Password or Can't Sign In link. Tap it. Enter the email address you used to create your Supercell ID.

Supercell will send a password reset link to that email. Click the link, and you will be able to create a new password. Make sure you use an email address you still have access to — if you lose access to that email, you will not be able to reset your password later.

After you reset your password, go back to the game and sign in with your new password. Your game progress will still be there, linked to your account.

Protecting your Supercell ID from being hacked

Use a password you do not use for any other account. If someone hacks your email or another website you use, they could try that same password on your Supercell ID. A unique password makes that much harder.

Do not share your Supercell ID email or password with anyone, even friends who play the same game. If someone else has your login, they can sign into your account on their device and take over your game progress. Supercell support can sometimes recover a stolen account, but it takes time and proof.

If you think someone has hacked your account, change your password immediately. Go to the Supercell website, sign in, and look for a Change Password or Account Settings option. Then contact Supercell support through the game and tell them what happened.

Moving your game to a new device

Install the same Supercell game on your new phone or tablet. Open it. When the game asks if you want to sign in or create a new account, choose Sign In or Link Existing Account. Enter the email and password for your Supercell ID.

The game will download your saved progress from the cloud. This usually takes a minute or two, depending on how far you are in the game. Once it finishes, your account will be exactly as you left it on your old device — same level, same buildings, same resources, everything.

You can now play on both devices at the same time if you want, but your progress will be the same on both. If you build something on your phone, it will appear on your tablet the next time you open the game there.

Frequently Asked Questions

Can I create a Supercell ID without an email address?

No. Supercell requires a real, working email address to create an account. The email is how you verify your identity and reset your password if you forget it. You can create a free email account with Gmail, Outlook, or Yahoo in a few minutes if you do not have one.

What happens if I link my game to a Supercell ID and then unlink it?

Your progress stays saved to that Supercell ID. If you unlink it, your game will start fresh on that device, but you can link the same ID again later and your old progress will come back. Unlinking does not delete your account.

Can two people use the same Supercell ID?

Technically yes, but you should not. If two people sign into the same account on different devices, whoever signs in last will overwrite the other person's progress. Each person should create their own Supercell ID with their own email address.

Do I have to create a Supercell ID, or can I just play without one?

You can play without one, but your progress will only exist on that one device. If you delete the app, get a new phone, or the app crashes and loses data, everything is gone. A Supercell ID takes five minutes to create and protects months or years of progress.

Can I change the email address linked to my Supercell ID?

Yes. Sign into your Supercell account on the website, go to Account Settings, and look for an option to change your email. You will need to verify the new email address the same way you did when you first created the account.