The fastest way to pay is through the My Verizon app or website

You can pay your Verizon bill online through the My Verizon app (available on iOS and Android), at verizon.com, or by calling 611 from your Verizon phone or 1-908-559-4899 from any phone. Payments made online or through the app typically post to your account within one business day. You can pay with a debit card, credit card, or bank account.

If you set up automatic payments, your bill will be charged on the same date each month without you having to remember. You can choose to pay the full bill amount or a fixed amount you set yourself. To set up autopay, log into My Verizon, go to the Billing section, and select "Autopay & payment methods."

Key Takeaways

  • You can pay online through My Verizon, by phone, or in person at a Verizon store using a debit card, credit card, or bank account.
  • Automatic payments are set up in the My Verizon app or website and charge your account on the same date each month.
  • Payments made online or through the app post within one business day, while phone and in-person payments may take longer.
  • If you pay by mail, send your check or money order to the address on your bill at least 10 days before the due date.

Paying by phone or in person

To pay by phone, call 611 from your Verizon phone or 1-908-559-4899 from any other phone. A representative will ask for your account number (found on your bill) and payment method. Phone payments are processed immediately, but it may take one to two business days for the payment to show in your account.

You can also pay in person at any Verizon store. Bring your bill or account number and your payment method. In-person payments are processed on the spot, though they may take one to two business days to appear in your account online.

Paying by mail

If you prefer to pay by check or money order, write your account number on the back of the check and mail it to the address printed on your bill. Do not send cash through the mail. Send your payment at least 10 days before your due date to ensure it arrives on time.

Mail payments typically take 7 to 10 business days to post to your account after Verizon receives them. If your payment is late, Verizon may charge a late fee. Check your bill for the exact mailing address, as it may differ by region.

Setting up and managing autopay

Autopay removes the need to remember your due date each month. Log into My Verizon on the website or app, select "Billing," then "Autopay & payment methods." Choose your payment method (debit card, credit card, or bank account) and the date you want to be charged each month. You can change or cancel autopay at any time through the same menu.

If you set autopay to pay a fixed amount rather than your full bill, you will still receive a bill each month showing what you owe. The difference between your autopay amount and your actual bill will carry over to the next month. This can be useful if your bill varies, but it means you may build up a credit or owe a balance over time.

What to do if you cannot pay on time

If you know you will miss your due date, contact Verizon before the payment is late. Call 611 from your Verizon phone or 1-908-559-4899 from any other phone and explain your situation. Verizon may be able to extend your due date or set up a payment plan, though this depends on your account history and the amount owed.

Late payments result in a late fee (the amount varies by state and your plan) and may affect your credit score if reported to credit bureaus. If your bill goes unpaid for an extended period, Verizon may suspend your service. Reaching out early gives you the best chance of working out an arrangement.

Understanding your bill and payment options

Your Verizon bill shows your due date, the amount owed, and the address to mail payments to. It also lists all charges, including your plan cost, device payments (if applicable), taxes, and any add-on services. Review your bill each month to catch any unexpected charges.

If you see a charge you do not recognize, contact Verizon before paying to dispute it. You can also set up a payment arrangement for a specific charge or ask about discounts you may not be using. The My Verizon app lets you view your bill online and see a breakdown of charges by category.

Payment methods and security

Verizon accepts debit cards, credit cards, and bank accounts for online and phone payments. When you enter your payment information on verizon.com or the My Verizon app, the connection is encrypted to protect your data. Never share your account number or payment information with anyone claiming to be from Verizon unless you initiated the contact.

If you receive a call, email, or text claiming to be from Verizon asking for payment information, hang up and call 611 or 1-908-559-4899 yourself to verify. Scammers sometimes pose as Verizon to steal payment details. Verizon will never ask for your full payment information via email or unsolicited text.

Frequently Asked Questions

Can I pay my Verizon bill with a prepaid card?

Yes, you can use a prepaid debit card to pay online, through the app, or by phone. The card must have a Visa, Mastercard, American Express, or Discover logo. Make sure the card has enough funds before you attempt payment.

What happens if I pay after my due date?

Verizon charges a late fee, which varies by state and your plan. Your payment will still post to your account, but the late fee is added to your next bill. If your account remains unpaid for 30 to 60 days, Verizon may suspend your service.

How do I know if my payment went through?

Log into My Verizon on the website or app and check your account balance and payment history. You can also call 611 or 1-908-559-4899 to confirm. Online and app payments typically post within one business day; phone and in-person payments may take one to two business days.

Can I set autopay to pay only part of my bill?

Yes. When you set up autopay, you can choose to pay your full bill amount or enter a fixed amount. If you pay less than the full bill, the remaining balance will appear on your next bill. This can help with cash flow, but you will still owe the full amount eventually.

What if I want to change my autopay date?

Log into My Verizon, go to "Billing," then "Autopay & payment methods." Select your autopay arrangement and choose a new date. The change takes effect on your next billing cycle. You can change your date as often as you need.