Where to find Amazon notification settings

Amazon sends you emails about orders, recommendations, deals, and account activity by default. To stop them, you need to go into your Amazon account settings — not your email inbox. Unsubscribing from individual emails is slower and often does not stick, because Amazon treats each type of notification separately.

The fastest way is to log into your Amazon account on a computer or phone, go to your account menu, and find the notification preferences page. From there you can turn off entire categories of emails at once instead of clicking unsubscribe on each one.

Key Takeaways

  • Log into your Amazon account, click the account menu in the top right, and select "Login & security" or "Your Account" depending on your device.
  • Find "Communication preferences" or "Notification preferences" — the exact name varies, but it is always in the account settings area.
  • You can turn off marketing emails, order updates, recommendations, and alerts separately, so you can keep some notifications and block others.
  • Changes take effect immediately, though it may take a few hours for Amazon's system to stop sending emails that were already queued.
  • If you still receive emails after turning off notifications, check your email forwarding rules or contact Amazon support, because the issue is usually not with the notification setting itself.

Steps to turn off notifications on a computer

Open Amazon.com in your web browser and log in if you are not already signed in. In the top right corner, hover over the account icon or click "Account & Lists" — you will see a dropdown menu appear.

Look for a link that says "Login & security" or "Your Account" depending on which Amazon site you are on. Click it. On the page that opens, scroll down until you see "Communication preferences" or "Notification preferences" — this is where all your email settings live.

Click on that section. You will see checkboxes for different types of emails: order updates, shipment notifications, recommendations, deals and promotions, and alerts about your account. Uncheck the boxes next to the notifications you do not want to receive. Amazon will save your changes automatically — you do not need to click a save button.

Steps to turn off notifications on your phone

Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "Your Account" or "Account Settings" — the exact wording depends on whether you are using iPhone or Android.

Scroll down and look for "Communication preferences" or "Notification preferences." Tap it. You will see the same checkboxes as on a computer. Uncheck the ones you want to turn off. The app will save your changes right away.

If you cannot find the notification settings in the app, open Amazon in your phone's web browser instead and follow the computer steps above. The mobile website version of Amazon has the same settings and sometimes they are easier to find there.

The difference between email and push notifications

Amazon can send you notifications in two ways: through email and through push notifications on your phone. The settings for each are separate. If you turn off email notifications but still want alerts on your phone, you need to manage those in your phone's app settings, not in your Amazon account.

To turn off push notifications on iPhone, go to Settings, find Amazon in the list of apps, tap it, and turn off "Notifications." On Android, go to Settings, find Apps, select Amazon, tap Notifications, and turn off "Allow notifications." These steps control what pops up on your phone, not what arrives in your email.

What to do if you still receive emails after turning off notifications

Sometimes Amazon's system takes a few hours to process your changes, so you may receive emails that were already in the queue before you turned off the notification. Wait 24 hours and see if the emails stop. If they continue after that, the problem is usually not with your notification settings.

Check whether you have email forwarding rules set up in your email account itself. If you forwarded Amazon emails to another address or created a filter that marks them as important, turning off Amazon notifications will not stop those rules from working. Log into your email provider (Gmail, Outlook, Yahoo, etc.) and check your forwarding and filter settings.

If you still cannot stop the emails, contact Amazon support directly. Go to Amazon.com, click "Contact Us" at the bottom of the page, and tell them which notifications you turned off and which emails you are still receiving. They can check your account and see if something is overriding your settings on their end.

Turning off notifications for specific types of emails

Amazon groups notifications into categories, and you can turn off some while keeping others. Order updates and shipment tracking are usually separate from marketing emails and recommendations. If you want to know when your package arrives but do not want to see deal notifications, you can do that.

In your Communication preferences, look at each checkbox carefully. "Order and shipment notifications" covers tracking information. "Recommendations and personalized promotions" covers product suggestions based on your browsing. "Deals and special offers" covers Lightning Deals and sale announcements. "Account alerts" covers security and account activity. Turn off only the ones you do not want.

Frequently Asked Questions

Will turning off notifications affect my orders or account?

No. Turning off email notifications only stops Amazon from sending you emails. Your orders will still process normally, your account will still work, and you can still track packages by logging into your account. You just will not receive emails about them.

Can I turn off notifications for one type of email but keep others?

Yes. In your Communication preferences, each type of notification has its own checkbox. You can uncheck "Recommendations" but leave "Order updates" checked, for example. This lets you stay informed about what matters to you and block the rest.

How long does it take for the changes to take effect?

Changes save immediately, but Amazon's email system may take a few hours to stop sending emails that were already queued. If you receive one or two more emails after turning off a notification, that is normal. If emails keep coming after 24 hours, contact Amazon support.

What if I change my mind and want notifications back on?

Go back to your Communication preferences and check the boxes again. Your changes will save right away. You can turn notifications on and off as many times as you want.

Do I need to unsubscribe from individual emails if I turn off notifications in my account settings?

No. Turning off the notification in your account settings is the permanent solution. Clicking unsubscribe on individual emails works sometimes, but it is slower and does not always stick. Use your account settings instead.