Check Verizon's store locator for real-time hours
The fastest way to know if a Verizon store near you is open today is to use Verizon's official store locator on their website. Go to verizon.com, select "Stores" from the main menu, enter your zip code or city, and the tool will show you every Verizon location within that area along with today's hours. Each store listing displays whether it is currently open or closed, and what time it closes.
Store hours vary by location. A Verizon store in a shopping mall may have different hours than a standalone store in a different neighborhood. Some stores open at 10 a.m. and close at 8 p.m., while others may open at 9 a.m. and close at 6 p.m. The locator accounts for these differences and shows you the exact schedule for the store you want to visit.
If you are using a mobile phone, you can also open the My Verizon app, tap the menu icon, and select "Store Locator" to find nearby locations and their hours without leaving the app.
Key Takeaways
- Verizon's store locator on verizon.com shows real-time hours and whether each location is open right now.
- Store hours differ by location, so checking your specific store is the only way to know for certain.
- The My Verizon mobile app includes a store locator with the same information as the website.
- Many Verizon stores are inside malls or shopping centers, so mall hours may affect when the store closes.
What to do if the store locator shows it is closed
If your nearest Verizon store is closed today, you have several alternatives. Verizon offers phone support at 1-908-559-4899, and you can speak with a representative about billing questions, account changes, or technical issues without visiting a store. Wait times vary depending on call volume, but the line is typically available during the hours listed on the store locator page.
You can also handle many tasks online through your My Verizon account without calling or visiting a store. You can pay your bill, change your plan, add a line, view your usage, and manage account settings directly from the website or app. For device purchases, Verizon's website lets you order phones and accessories for delivery or in-store pickup at a location that is open.
Verizon store hours on holidays and weekends
Verizon stores typically operate on weekends, but hours are often shorter than on weekdays. Many locations open at 11 a.m. on Saturday and Sunday instead of 9 or 10 a.m., and may close earlier in the evening. On major holidays like Thanksgiving, Christmas, and New Year's Day, most Verizon stores are closed, though some locations in busy shopping areas may have limited hours.
The store locator updates automatically for holidays, so if you are planning a visit on a holiday or weekend, check the locator a day or two in advance to confirm the store will be open. Some stores may also adjust hours during back-to-school season or other busy retail periods.
Stores inside malls and shopping centers
Many Verizon locations operate inside shopping malls or strip malls, which means the store's hours are tied to the mall's hours. If the mall closes at 9 p.m., the Verizon store inside it will close at 9 p.m. as well, even if Verizon's standard hours would keep it open later. The store locator shows the actual closing time for each location, accounting for this.
If you are visiting a mall-based Verizon store, check both the mall's hours and the store's hours before you go. Some malls close earlier on Sundays or have different schedules on weekdays versus weekends.
Using Google Maps to double-check store hours
Google Maps is another way to verify Verizon store hours. Search for "Verizon near me" in Google Maps, select the store you want to visit, and the listing will show today's hours, whether it is currently open, and customer reviews. This information comes from Verizon's official data, so it should match what the store locator shows.
Google Maps also lets you see the store's phone number, address, and directions. If the hours listed on Google Maps differ from what Verizon's locator shows, trust the store locator, as it is updated directly by Verizon.
What to bring when you visit
If you are going to a Verizon store in person, bring your photo ID and any relevant account information. If you are paying a bill or making changes to your account, have your account number or the phone number associated with your account ready. If you are buying a device, bring a valid payment method and be prepared to show ID.
Some stores may require an appointment for certain services, especially if you need technical support or want to trade in a device. Before you visit, you can call the store directly using the phone number in the locator to ask whether you need an appointment for what you need.
Frequently Asked Questions
Can I check Verizon store hours without going to the website?
Yes. You can search "Verizon near me" in Google Maps to see hours for nearby stores, or call the specific store directly using the phone number in the store locator. The My Verizon app also has a built-in store locator with the same information.
Do all Verizon stores have the same hours?
No. Hours vary by location. A store in a mall may close earlier than a standalone store. The store locator shows the exact hours for each location, so you need to check the specific store you plan to visit.
What if I need help but the store is closed?
Call Verizon customer service at 1-908-559-4899, or handle your issue online through My Verizon. You can pay bills, change plans, and manage your account without visiting a store or calling. For device issues, you can also visit verizon.com/support to find troubleshooting guides.
Are Verizon stores open on Sundays?
Most Verizon stores are open on Sundays, but hours are usually shorter than on weekdays. Many open at 11 a.m. instead of 9 or 10 a.m. Check the store locator for your specific location to confirm Sunday hours.
Can I order something online for pickup if the store is closed?
Yes. You can order phones, accessories, and other items on verizon.com and choose in-store pickup at a location that is open. You can also have items shipped to your home. The website will show you which stores have items in stock and available for pickup.