Verizon store hours vary by location, but most open between 9 and 10 a.m. and close between 6 and 9 p.m. on weekdays
Verizon does not have a single closing time across all stores. Each location sets its own hours based on local demand and staffing. A store in a busy shopping mall may stay open until 9 p.m., while a standalone location in a smaller town might close at 6 p.m. Weekend hours are typically shorter — many stores open at 10 a.m. on Saturday and close by 6 p.m., and Sunday hours often start at 11 a.m. or noon.
The fastest way to find your nearest store's exact hours is to visit verizon.com, click "Find a Store," enter your zip code, and select the location. The hours appear directly on that store's page. You can also call the store directly — the phone number is listed on the same page — and ask about today's closing time or any holiday changes.
Key Takeaways
- Verizon store hours are set individually by each location and typically range from 9 a.m. to 9 p.m. on weekdays, with shorter hours on weekends.
- The verizon.com store locator shows exact hours for your nearest location without having to call.
- Holiday schedules often differ from regular hours, so check the store page or call ahead if you are visiting on a holiday.
- Verizon customer service by phone is available 24 hours a day, seven days a week, even when stores are closed.
How to find your store's closing time online
Go to verizon.com and look for the "Find a Store" or "Stores" link, usually in the footer or top menu. Enter your zip code or city name. A list of nearby locations appears with their addresses, phone numbers, and hours of operation. Click on any store to see its full details, including whether it is open today and what time it closes.
The store page also shows what services that location offers — some Verizon stores handle device repairs, while others only sell phones and plans. If you need a specific service, check the store details before you go. Hours listed online are usually current, but holiday schedules sometimes change without immediate updates, so a quick phone call to confirm is worth the time if you are making a special trip.
Calling Verizon customer service outside store hours
Verizon's phone support team is available 24 hours a day, every day of the week. You can call 1-908-559-4899 from any phone to reach customer service. This line handles billing questions, account changes, technical support, and general information about your service. You do not need to visit a physical store for most account issues.
If you need to purchase a new device or switch plans, you can also order online at verizon.com at any time, and the order will be ready for pickup at your nearest store during its regular hours. This option lets you avoid waiting in line and ensures the item you want is set aside for you.
Weekend and holiday hours
Most Verizon stores are open on Saturday, typically from 10 a.m. to 6 p.m., though some locations stay open later. Sunday hours are shorter — many open at 11 a.m. or noon and close by 5 or 6 p.m. Some stores in less busy areas may be closed on Sunday entirely, so check your specific location's page before planning a Sunday visit.
Holiday schedules vary. Major holidays like Thanksgiving, Christmas, and New Year's Day often mean reduced hours or complete closure. The store locator on verizon.com usually reflects holiday changes, but it can lag by a day or two. If you are visiting on or near a major holiday, call the store directly to confirm it will be open.
What to do if your store is closed
If you need help outside store hours, call Verizon customer service at 1-908-559-4899. Representatives can handle most issues over the phone, including account questions, billing disputes, service troubleshooting, and device replacements. If you need a physical device or in-person help, you can schedule an appointment at many locations through the verizon.com store page — this reserves your time slot and often reduces wait time when you arrive.
For urgent technical issues, the Verizon website also has a live chat option available during extended hours. Check verizon.com for the chat button, usually in the bottom right corner of the page. This option works well for quick questions and can often connect you to someone faster than a phone call during busy times.
Verizon authorized retailers and third-party locations
Verizon devices and services are also sold at authorized retailers like Best Buy, Target, Walmart, and local phone shops. These locations often have different hours than official Verizon stores. A Best Buy, for example, may close much later than a Verizon store in the same area. If you cannot reach an official Verizon location before it closes, check whether an authorized retailer near you is still open — they can handle many of the same transactions, including device purchases and plan changes.
Keep in mind that authorized retailers sometimes have different policies on returns and exchanges, so ask about their specific rules before you buy. Official Verizon stores typically offer a 14-day return window, but third-party retailers may differ.
Frequently Asked Questions
Are Verizon stores open on Sundays?
Most Verizon stores are open on Sunday, but hours are typically shorter — often 11 a.m. to 5 p.m. Some locations in smaller areas may be closed on Sunday. Check your store's page on verizon.com to confirm Sunday hours at your location.
Can I handle my issue over the phone instead of visiting a store?
Yes. Verizon customer service at 1-908-559-4899 is available 24/7 and can help with billing, account changes, technical support, and most other issues. You only need to visit a store if you want to buy a physical device or need in-person repairs.
What time do most Verizon stores close on weekdays?
Most Verizon stores close between 6 and 9 p.m. on weekdays, depending on the location. Check your specific store's page on verizon.com for its exact closing time, as hours vary significantly by area.
Can I schedule an appointment to avoid waiting in line?
Yes. Many Verizon stores allow you to book an appointment through verizon.com. Go to the store locator, select your location, and look for the appointment scheduling option. This reserves your time slot and typically reduces wait time when you arrive.
What should I do if I need help after my store closes?
Call Verizon customer service at 1-908-559-4899 — they are available 24 hours a day. You can also use the live chat feature on verizon.com during extended hours, or visit an authorized retailer like Best Buy or Walmart if one is open near you.