You can change the name on your McDonald's account directly in the app settings

The name tied to your McDonald's app account is the one that appears on your order history, loyalty rewards, and any saved payment methods. To change it, open the McDonald's app, tap the menu icon (three horizontal lines) in the bottom right corner, select "Account" or "My Account," then look for "Profile" or "Personal Information." Tap "Edit" next to your name, type in your new name, and save the changes. The update takes effect immediately.

The process is the same whether you're using the iOS or Android version of the app. You don't need to contact McDonald's customer service or visit a restaurant to make this change — it's entirely self-service within the app itself.

Key Takeaways

  • Open the McDonald's app and navigate to Account > Profile to find your name field.
  • Tap Edit next to your current name, type your new name, and save the changes immediately.
  • The name change appears right away on your account and all future orders.
  • You can change your name as many times as you need without any restrictions or fees.
  • Your loyalty points and order history stay attached to your account after you change your name.

Where to find the name field in the app

The exact path depends on which version of the app you have, but the general location is consistent. After tapping the menu icon at the bottom right, you'll see options like "Account," "Settings," or "My Account" — the wording varies slightly. Once you're in that section, look for "Profile," "Personal Information," or "Account Details." Your name field should be one of the first items listed.

If you're having trouble finding it, scroll down in the Account section — sometimes the name field is below email and phone number. The Edit button is usually a pencil icon or the word "Edit" next to your name.

What happens to your rewards and order history

Changing your name does not affect your loyalty points, rewards balance, or past orders. Everything stays connected to your account because the app identifies you by your account login (email or phone number), not by your name. Your points will still be there, and you can still redeem them after the name change.

Your order history also remains intact and searchable. If you've saved favorite orders or customizations, those stay saved under your account as well.

Changing the name on a linked payment method

If you've saved a credit card or debit card to your McDonald's app account, the name on that payment method is separate from your account name. Changing your account name in the app does not change the name on your actual card or your bank account.

If the name on your card no longer matches your account name and you're concerned about it, you can delete the saved card from the app and re-add it with the updated information. To do this, go to Account > Payment Methods, select the card, and choose Delete. Then add it again by entering the card details fresh. The app will ask for the cardholder name at that point.

If you can't find the name field

Older versions of the McDonald's app sometimes have the name field in a different location or label it differently. Try updating the app to the latest version from the Apple App Store or Google Play Store — the menu structure is usually clearer in newer releases.

If you've updated and still can't locate it, check whether you're logged in. Some account features only appear when you're signed in with an email or phone number. If you created your account through a social login (Facebook or Google), you may need to set up a separate McDonald's password first before you can edit your profile.

Changing your name on a family or shared account

If multiple people use the same McDonald's account (for example, a parent managing orders for their household), changing the account name will change it for everyone using that login. There's no way to have different names for different users on a single account within the app.

If you need separate names and separate loyalty balances, each person should create their own McDonald's account with their own email address or phone number. They can still order to the same address and use the same payment method — the app just tracks points and order history separately.

Frequently Asked Questions

Will changing my name affect my ability to pick up orders?

No. The app identifies your order by the order number and phone number you provided at checkout, not by the name on your account. You can pick up your order with just the order number or phone number, regardless of what name is listed in your profile.

Can I change my name back to what it was before?

Yes. You can change your account name as many times as you want. Just go back to Account > Profile, tap Edit, and type in whatever name you want to use. There are no limits or waiting periods between changes.

What if I see a different name on my receipt than what I just entered?

Receipts sometimes show the name from your payment method (the cardholder name on your card) rather than your account name. If you want the receipt to match your account name exactly, you may need to update the name on your actual payment card through your bank, which is a separate process outside the app.

Does the McDonald's app require my legal name?

No. The app doesn't verify that your name is your legal name. You can enter any name you want in your profile. This is useful if you go by a nickname or prefer not to use your full legal name for orders.